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Reality Bites - Purvankara No Different

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Reality Bites - Purvankara No Different
Apr 20, 2007 08:31 PM 7280 views
(Updated Apr 22, 2007 05:07 PM)

Customer Service:

Staff Courtesy:

Product Implementation Rate:

I generally dont write about some thing on my own unless some one asks for it :) (for all the right reasons). But this time, I am not going to wait for Purvankara and I am sure, they wont ever ask me to write some thing about them:). (For Puravanakara:  I am the netted customer who has already paid all the money and they have no business left with me).


I am going to write my experience with Purva Riviera Project.  Here is summary of how did end and Start.




  1. I started looking for an apartment in Bangalore in 2004. Came across reviera Project. Marketing team told me about "pretsigious and ambitious" project called riviers (Sugar Talk). BTW: I dont blame them. every one is doing that today in this fast moving world.




  2. Model Apartment was Great and I always knew that its not what I am going to get. Purvankara did Great job in meeting that expectation. They were bang on Target. In Software Term, It was exactly opposite - WHAT WE SAW is NOT WHAT WE GOT. (~WYSWYG)




  3. I paid all the money at once and got a promise that I will get some discount at the end. (Bunch of words)




  4. AFter than, for 1.5 Years,






There was Silence. There was NO Communication. The marketing team contact was unreachable. I was silent spectator to the building which was coming up in pieces.




  1. One day I got a letter that my Apt is ready. I had to Wear helmet, cliemb 50 Steps to reach my apt. It was done for Them. There was NO way I could take the apt possesion as huge amount of outside work and other apt were still under construction.




  2. I asked the after Sales person, how can I start living here? According to him, apt was ready and its upto me to decide. That was Smart, he thought. I asked him if he is willing to move in with his own family in this condition and if yes, I can lend my apt for him. He was speechless and didnt talk :). ANy ways, point is, Purvankara knows this game better than any one of us. 7. Finally, I got over all the hurdles by just waiting (time was the only solution) and got the possesion and registration done.






Here are some of the observations:




  1. Quality: Puravankara are AVERAGE builders in this case. Attention to Details is Missing. If you pooint that to them (by asking for modifications), they show their HUNGER for money openly. I call that Exploitation.




  2. Communication: Some Standard set of answers available with all the ROBOTS working at their Office. For them, its a Business as usual, no matter its your dream house or what ever. They dont believe in email or phone calls. EIther they are not Net Savvy or just deaf. Only thing works is going to their office and waiting for some one to listen to you. The scene is not any better than Govt. Hospital. (I think, there must be some board in Purva Office, which reads "Hospitality my foot :)" )?




  3. Compensation: All Rubbish. They know how to eat, drink and snatch your money. If you talk to after sales, with very serious look and CALC in hand, they will tell you, how we owe them the whole world.




  4. I heard, Ravi Purvankara asking some one (in response to certain compalint) that what is the rate which u got this flat? My answer would have Been - "Dude, Not for FREE".  He should be honest for once.




  5. BottomLine: Purvankara is Not some thing out of this world or some thing. They are avarage builders, with huge amount money made by false expectations, some legal help, no honesty and sincerity. BTW: I dont blame them for that as every one is in day light robbery int this space. No one has time for Ethics and values. Grab as much as you can and make merry. Purvankara is one Happy soul that way. My Best Wishesh to Them and one humble request, raise yourself from these cheap responses and gimmics and do some thing wonderful for the Community for a change OR ELSE dont keep harping about your quality, name and what not. Shut up and do what you are doing, There are enough folks who will keep falling for your Gimmics.






Cheers



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Brand Response

Dear Customer,
Greetings from Puravankara!
This mail is to keep you informed that we have read the review you have posted in www.mouthshut.com about your experience with us.

We sincerely regret the inconvenience caused to you.
We at Puravankara would like to address your concerns as soon as possible and hence request you to kindly share your contact details along with Project name & apartment number with us.
Looking forward to hear from you soon.
Warm regards
Team Puravankara

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By: Puravankara_Corp | May 30, 2014  07:57 PM Comments 0

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