Bad customer service by Puravankara group

Review On Puravankara Builders, Bangalore

If you are going a puravankara flat, please be reminded about the carelessness by the customer relationship team there.

I booked a flat about 25 days before and have been asking them one question. "What is the amount I need to pay at the time of agreement". I did nt get the answer yet.

When I asked for "Total cost of unit" statement for applying homeloan, they sent few other documents. After a week I got to know the person "Rajesh P" who is supposed to work on this has already left the company. It was me who informed most of their staffs that the person has already left the company. It took me another week to find out who else can send me this doc and finally I found someone named Praveen Kiran. He promised me that he will mail me the letter in half an hour, but there was no response again for 1 day until I ask for it again. Finally he said, the scanner was not working causing the delay.

Their executive Sheela had promised to send the docs to my home by a ward boy by "tomorrow" which happened to be a Sunday, so we should not expect any such things on their holiday. Busy people boss! Need to rest and enjoy their holiday!

My agreement papers are not yet ready which should have been filled within 15 days from booking.

I would like to cancel my booking rather than tolarating a team of careless people. I suggest, Puravankara should appoint a team who is really interested in doing their work.

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