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Chennai India

Purva Swanlake
Mar 10, 2010 09:08 PM 8319 views

Customer Service:

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Product Implementation Rate:

It was a dream of living adjacent to a cool lake, with a view of Bay of Bengal, adjacent to my work place, the Siruseri IT Park. This dream along with anĀ Attractive Newspaper ads, nice sales people and brochures trapped me.


After sales Support. How would I rate them? No Comments please. This is not just my comment but also theĀ strategyĀ of Purva's after sales Support staff. They are just dum. No response to emails, no receipts or paymentĀ acknowledgements.Ā Even after making 50% payment you don't see your building rise up from the ground and yet no communication. After all the grumbling you get a generous mail saying you get a payment holiday. For God's sake my money is with you and would like to know what the hell has been going on. Now some progress is being seen. Yet there is a silence as though nothing has happened. We can be reached onĀ psba_2010atyahoo.com


The great comfort is you also have few other buyers in the project facing the same plight. We have formed theĀ Purva Swanlake Buyers Association -PSBA.Ā This AssociationĀ is for theĀ buyers of Purva Swanlake OMR Chennai. The Association not only makes every resident know the other residents but also provides a common platform for all residents to join together to stand up against any issues, problems with the builder,Ā new ideas etc and discuss. We all hope we one day will live our dream. We hope our association will make our dreams come true.



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Useful (61%)

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Brand Response

Dear Customer,
Greetings from Puravankara!
This mail is to keep you informed that we have read the review you have posted in www.mouthshut.com about your experience with us.

We sincerely regret the inconvenience caused to you.
We at Puravankara would like to address your concerns as soon as possible and hence request you to kindly share your contact details along with Project name & apartment number with us.
Looking forward to hear from you soon.
Warm regards
Team Puravankara

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By: Puravankara_Corp | May 30, 2014  06:19 PM Comments 0

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