Do not buy properties from Purvankara Builders.

Review On Puravankara Builders, Bangalore

My experience with Purvankara builder has gone from GOOD to WORST.

These folks are very good at demoing, marketing and selling their apartments. I still remember when I considered buying one of their two projects they showed us both the projects fairly quickly with their expenses. Since I don’t believe in getting “free rides” I knew that I

would be paying for all the initial activities some way or other.

However, I did not mind that because I thought I will at least get “peace of mind”. Since, selling is what Purva is good at I did not have any issues in “buying the apartment”, which was supposed to be

delivered in March 2006. We really liked the MODEL FLAT, which now we realize was the “hyped up” version of reality.

Guess what? The problem started with payments. Most of the times

Purva folks did not send the demand letter to banks in timely fashion and to make the matters worst my bank folks also kept on delaying payments. I was terribly dissatisfied with services from both the

agencies because most of the time I had to intervene to solve their problems.

Second problem we faced was about not getting what we were promised. Initially Purva marketing team got us excited by showing BALCONY DOORS which one could open in a way that living room and balcony can be

shared easily. However, when we checked the reality the DOORS were not the one they promised. When we enquired the reason provided was “architectural constraints”. I wonder where these freaking “architects”

had gone when these idiots designed their apartments and how come they

only realized the problem while implementation?

Another problem we faced was during the phase called "modifications". Purva asked us to figure out what modifications we

need and told us that they will charge us on the differentials. We thought okay its better to do modifications now to save money. Me and my wife visited lots of ceramic tiles places, and decided that we will

get our bath rooms & bolcony tiles modified. We submitted our modifications request and received a shocker when we saw the cost of modification. It was more than 2.5 lakhs even though the cost of material was 1.5 lakhs so if we were only required to pay for difference then the cost should have gone below 1.5 lakhs and not above it. When we inquired with Modifications department, they said Purva will give us the material they had procured EWC, Tiles etc. When I

asked them why did they procure that in the first place. The answer was…well we buy in bulk and we bought everything. I felt like slapping the person who was incharge of modifications. I just didn’t understand how this whole costing was "differential" for them and how they had decided to take on this new policy without informing us. Soon, I realized that it was their way of making some extra bucks. In retaliation we dropped our plans of modifications, paid a some penalty

out of deposit we had made for modifications.

When project work was going slower than expected we realized that we

were not going to get apartments when it was promised i.e. in March

1. I still remember Purva folks advertising in the news paper (Times

of India) that they will show the competition how to complete the

project on time. While reading those ads I felt that Purva folks were

either “too good” or just “bunch of idiots”, who didn’t understand what

they were doing. Project was severely delayed and most of the people

got possessions at least after 7 to 8 months of delay. What Purva team

did not take into account was that I had to pay RENT for all these

months and I lost at least Rs. 1 lakh because of their mistakes.

Recently, When I asked them for compensation for delays junk at Purva

are talking thinking about it and then taking in to consideration the

payment delays etc. to come up with compensation scheme. I wonder what

these “bunch of idiots” can provide me. Let us see.

The biggest problem with Purva is their AFTERSALES SERVICE (or lack of it). There is no SERVICE. You have to call them myriad number of times before they respond to you. If you are out side of Bangalore then expect lot of STD calls because emails will generally not get reply. Overall, in my opinion Purva folks are “pathetic and completely junk” to work with. I agree that their apartments are probably better and have more amenities than small time builders but then I wouldn’t want to deal with these folks again.

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