worst experience/rude sales team

Review On Pristine Properties, Pune

I went to pristine properties project with my wife in wakad. The project name is pristine prolife. We met sales team at wakad office. We interacted mainly with a lady Kirti Bhosale.

In our initial meeting with Kirti everything was decent. We had finalized the flat and price as well. We paid the token amount for the deal.

Due to certain personal issue, we were unable to close the deal and a month went by.There was no communication from pristine. Later when we went for the finalization, Kirti told us that the flat that we booked has been sold and the price has also gone up by 10%. When we asked as to why she didn't inform us about the flat being sold to some one else, she replied rudely - "if you were interested, how would we know. you need to call us for that". Well, we had paid the token amount , so we were interested. When we protested we were told rudely that "you are one of the thousand customer that comes here , if you want a new flat be ready to pay 10% extra now. If not, we have many other customers in queue" .

Rightly, We asked for a refund of token money and it took them a month to return it, after numerous followups. Not going back again to this builder.

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