Olympia opaline - real headache

Review On Olympia Group, Chennai

I'm a tenant at Olympia opaline for the past 8 months. But within this period, I have faced enough to hate it to the core.

Quality of apartments:

• Very thankful that I'm tenant and I pity on the owner who poured in huge sum of money to buy a poor quality home.

When the weather is slight windy, its normal for a door to slam. But whenever this happens. pieces of cement would fall off from the wall around the door. Believe me it is just 2 year old new flat.

• They boast of 24 hour power backup - But not all flats are provided with, we need to pay additional 10000 for that

  
  




• Gas pipes - Still under construction for years

  
  




• Modular kitchen and Wardrobes are good though

  
  




• I noticed the built up style of few new blocks(Sequel). No deep basement or strong foundation, floors are built in hast like 5 floors in 3 months. Poor quality homes at high cost.(Addotional cost too)

  
  

Maintenance:

Maintenance is the worst part in apartment system. Let me list down issues faced

• Maintenance of 3.5 rupees per square feet is charged

  
  




• As per rule structural damages and other damages has to be incurred by the maintenace staff

  
  




• Though we pay maintenace, the plumber/electrician who visit to fix the issues will demand charges like Rs.300 or more

  
  




• Structural damage occured in few flats during cyclone Vardah, which they have estimated to 1 crore and charging from the owners. But officially structural damages has to be handled by maintenance staff

  
  




• During cyclone every floor is left filthy with garbage bags and debris all around without cleaning for 3 days. Imagine life here with kids.

  
  

Additional charges

• Club house: Club house is built with state of art and excellent quality materials. But worst part is the management doesn't maintain it properly. Say a

  
  




• Broken gym equipment would take 8 months to fix

  
  




• Steam bath would have eucalyptus oil rarely like once in 3 months

  
  




• There was a restaurant where we spotted house fly in "paneer butter masala".

  
  




• There was a monkey swimming in the swimming pool, a snake other day. During rains the water was green for weeks, high chlorine content. They rarely change the water which lead to heavy hair fall for my friend.

  
  

and we need to pay quarterly charges around 3500 for using club house.

• The fancy part is additional charges which owner has to pay every 2 month in one or other form

  
  




• Few months back we needed power backup, when checked with the maintenace department they requested us to close maintenance dues which previous tenants didn't pay. Our owner patiently paid all the money(around 6000) and we got "Zero due" document authorized. Next month the authorities changed, and they are now demanding 16000 rupees as pending due and additional 10000 for power backup. Where it has to be done at free of cost

  
  




• Again our owner was chaged with some association chage of 6000

  
  




• Suddenly maintenance which has to be paid in monthly basis was changed to quarterly basis without any notice. Many people had to pay more than 15000 for these which was an unplanned expense in their monthly budget

  
  




• Cyclone fund has to be donated, but here every home is charged Rs7 per square feet(Around 8000 for just 1000 sqft home) was charged

  
  




• Residents are also threatened to cut down water and power supply in case their money demands are not satisfied.

  
  




• Move in charges of Rs 1000 is collected from everyone who newly shifts into the apartment. Don't know what for.

  
  

Customer service

• The staffs are friendly and polite only when you visit to pay maintenance or other form of money

  
  




• When you visit the place for any queries, issues even the General Managers will not answer promptly

  
  




• When comes to dispute in money, everyone will blame like system fault or change topics. We haven't arrived at solution for dispute so far.

  
  

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