Malles lacks professionalism
Feb 17, 2013 08:20 AM
13263 views
(Updated Feb 17, 2013 08:20 AM)
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We have taken semi independent home at Malles Av gardens, Mugalivakkam in 2012.
Material used in the construction were of standard quality. But we had a very bad experience with Malles in terms of customization requested and process followed during construction.
At Malles, there is no professionalism in dealing with customers. For any clarifications or minor corrections  we have to contact MD and none other than MD has the power to decide.This was one of the major reason for delays in projects. Moreover, interaction with MD has been of substandard and it does not befit an organization like Malles which states it is an ISO certified organization.In reality they do not seem to be ISO certified and we faced threatening attitude from MD when we tried to question the process.
Simple statement from MD as follows  "We follow our own rules and guidelines. If you are interested continue else we can arrange for cancellation".
Malles MD lacks professionalism and he is not fit to be in that organization.Just because he is the son of chairman for Malles he was eligible for MD post. Many of the buildings at Malles AV gardens, Mugalivakkam have started reporting leakages and other issues which clearly is a reflection of the bad process followed.
Overall, Malles has not done a good job.Its very shabby at Malles gardens, Mugalivakkam.
I think MD and his brother were of the impression that they are well established in the market and dictating terms with customer.This will show negative results in the long run and very soon they can perish in this competitive world.
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