Lodha Upper Thane, Bhiwandi, Thane

By Lodha Group, Thane

Hello everyone,

I have taken 2BHK flat in lodha upper thane. Lodha such a big builder cheating to there residents and not listening at all.

Lodha committed to give three AC in 2 BHK typology but given only two AC. & Very poor quality material used in my flat. More than 30 times I complained but no one listening. There are several other issue in this project, other than commitment like

No internet, no mobile network, full of traffic, not easy to commute. My huble request not to take flat in lodha project. Because after agreement they will not listen to you. This is my personal experience which I thought to share. I am staying in lodha upper thane from past 3 months and it's hell

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1. They do calculation mistakes, and will never say the figures correctly. And because of there calculation mistake if you are delay for payment. They can charge penalties for delayed payment. You have to drop many mails and give proof to wave those penalties.

2.Just the agreement is real other oral offers they will give are not real. if we ask anything in written they will not give and after that if they deliver something different then they will say we never given in written. Just like other small builders Lodha also do many fake commitments. They told us that we will give 3 AC and given 2. This was the oral communication with many of the customers there, but 3 AC was not in written so they are not giving.

1. 
   Every time a new person will connect with you and if you have a connected problem, you have to tell a whole story again and again to different different person. even Their relationship managers are changing frequently.
   



2. 
   Who is your your spoc(sales person) at the time of purchasing the flat, he will never entertain you once you have given booking amount, His job is only to trap you witn non refundable amount. After that if you have any query you have to write mails or connect with customer care and you will not get setisfied response.
   



3. 
   They ask to raise a complaint for anything, but they close it without resolving.
   



4. 
   They are so sure about the date of possesion before taking money, but once you given They are not sure about the date of possesion. they will say different dates all time, and say rera says that we can delay by some months. Okay about rera but if there is any chance of known delay they should not be so sure before payment, In my case I am pregnent and can not sit in gruhpravesh pooja in third trimester. They are not clearly saying the date of possesion. November 2023 was commited,
   

After that December, then January Now someone is saying feb 2024 someone is saying April 2024. So can not plan anything.

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I just book flat at lodha upper Thane with the amount of 2 lakhs, project very nice but my current family situation not suitable to purchase flat now because of my mom and dad both hospitals at same time due to some critical situation, I request lodha sales person to refund amount, more than 2 week, no one communicate for refund, I mail more than 7 to 8 time but no one response, I stuck with my family issue and lodha group also. Please ?? take some action if lodha group understand.

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I purchased flat with possession date as March 21, which they extended by 18 months saying we have right to extend as per agreement. And again they extended by 1 year stating we got extension by RERA. Just using legal loopholes to fraud customers.

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Don’t buy.. construction quality is not good .. it’s compromised.. very far from basic things.

Worst choice

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I have purchased a new flat and while Im getting the possesion now and im having extremely disappointing experience. The customer experience manager is not able to answer any of my queries and is not equipped with complete details when needed. The worst is they dis connect the call on their own.

I was surprised to see the extra charges put during possession. The actual society charges requested during possesion are 3x of what was communicated when I purchased the flat. I was promised GST refund and there is no clear accounting of how GST is calculated. When I rasied these questions to customer service team they put my call on hold for long time and do not respond.

We were never allowed to visit the site hence I do not have any visibility to quality of construction or what I have paid for.

I will not go through same experience with this builder and would not recommend buying property on subject.

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Very very very bad sales team. I believe the good reviews are by the sales team or their relatives n the nearby brokers/agents.

I came all the way from UAE for few days n they didn't allow me to visit my flat or the area inside the gate citing safety reasons. However, they allow clients who have already taken possession, to go inside the project. What about their safety concern?? Sales team will call you a million times n sweet talk till you pay the total consideration value n they will only talk about possession of flat only. They will shamelessly apologise a million times, but will not allow you to visit your own flat till you pay the whole amount n take possession, even if the balance amount is meagre 1lac of the total 80lac. Check for the total consideration value hidden in the signed agreement which will be higher that the value the sales team lured you. Very bad n insulting customer service.

Really regret my decision buying a flat with Lodha group.

I had book the flat during prelaunch based on a plan provided by them. Later, they changed the orientation of the building. The view anticipated from the balcony changed.

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I booked a 2BHK with deck in 2018 and it was promised to give possession in Mar2021 but now its been delayed to Sep2022 giving no proper explanation.

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Please please please don't buy flat from this Builder. From start of booking they only lie. Salesman, Relationship manager, Customer care. There is no timeline for their response. They have not shown sample flat. They took payment of 97% more than 3 years but not yet received flat. more than 7 time they changed possession date. Amount difference is quite high between committed during booking and after confirmation mail. They charged absurdly amount. I will write more.

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I booked a flat in Lodha upper thane Casa Greenville in 2018, Couple of days back they sent me the final demand letter . I only about to pay last possession amount(CV)+ maintenance charge. .It is around 1.44 lakhs+ maintenance . I think sum should be like max of 3+ lakhs .but they charged me around 4.5+ lakhs .with internal bus service charge(12000), Main club usage charge(39000+7, 020(tax).+ share money. .other charges etc . agin GST+other charges . . I sent an email that If I will have the car and will pay the car parking charge, why I will pay internal bus charge(12000+2, 160(tax) .including main club usage charge(39000), I do not want to use, why I will pay, what is share money. etc . . Nobody(Customer Service) is responding with proper answer .once you booked the home, all payment they will take and only same email be forwarded to you on most of service request .

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I can't deny the fact that the developments of Lodha give me a euphoric feeling. It's near from Thane & Dombivali station. Open spaces and lush green grass land at the Lodha Upper Thane is just Wow!

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Lodha Upper Thane has a standard cricket ground. My kid goes far away to play cricket and I am surely moving in because this township has stadium and Club house. This is exactly what my family wished for.

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Indeed they build World’s finest developments and this time what an ecstatic location Lodha group!

This location is nearby and I feel so relieved about it. More power to such a great developments.

Lodha Group is capturing all the needs of a buyer in their new township from large open spaces to class amenities.

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I have booked flat in upper thane around July 2017, I have been promised my possession would be by March 2020, due to lockdown it has been extended to September and then May2021. Today when I called customer service they are telling me that my possession date has been postponed to July 2021. Such pathetic service and fake promises, lodha group is only cheating people I have paid 96% of my flat but still I have not seen my flat. I don't know why they are not allowing flat owners to visit their own property. Till you don't pay them customers are good to them but as soon as customer wants service they will not help you for anything. Lodha is fraud not expected.

I had booked a flat in upper thane in 2018.I paid the demand letter amount as per schedule on time. There were no due showing till now. After 3 years in march 2021 they send me a demand letter with some amountpending of 31000 with interest 160000.When i tried to reach them they told back end team is working or will setup call with manager.No response.

Now they have send me possession letter imposing more charges and incorrect amount.Those are not defined in agreement.They have mentioned in service and other charges. By doing this they had made bill of 7 lakhs.which i supposed to pay around 2- 3 lakhs as per agreement.Nobody is responding when i send mail to customer care number.They are cheating to people like anything in this pandemic situation also.They are not even thinking what would be the health and financial condition during this covid situation.Lodha is cheating and harshing people like anything.Beaware before buying any property in Lodha group.They have a track record of cheating people.

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I booked a 2 bhk apartment in casa greenville in August 2019. I was very happy because after all it’s our first home and felt like our dream was fulfilled because they committed that we will give you possession before time, so I spend my hard earned money as booking amount and started home loan process and fortunately everything was perfect but then lockdown started so I was little bit worried because I’m leaving on rent and also paying emi so I called on lodha customer care snd enquired so they replied that “sir we will try to give you possession as soon as possible on official committed time sep 2020 but I couldn’t do anything because I can understand that it’s lockdown time and now at the time of possession they’re telling that they will start possession in April 2021 so I’ve asked them to pay me for my rent because I’m a breadwinner and only earning member of my family so can’t survive for that longer then they clearly told that we can’t do anything. So I request all fresh buyer to buy only ready to move because I’ve already did the mistake so please don’t repeat it. Lodha gives good facilities but how can a middle class man handle rent and emi together? So please be careful from this kind of issue.

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I think LODHA needs to improve its service.. the rooms were really small and more like kids bedroom.. and when i spoke to the lady she said its 2bhk 531 area.. but its not 2... Its 1.5 bhk, they provide false information on calls.

The day when I went I had to suffer alot while going, just because I didn't do any bookings with them, proper drop was not given to me and my family.. i was waiting on road for more than half n hour for taxis and autos.. pick up was so quick and on time, but they entertain you for drop only when u book an apartment.. rude people, sales manager..

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The distance between thane to Ghodbandar and thane to upper thane (bhivandi) is same.

In Ghodbandar one bhk small size flat without amenities will cost around 55L but in same rate u will get much more good lifestyle in upper thane. And like palava here also lodha will give pick and drop facility till 3 hat naka. It is middle place. Near from dombivali, belapur, thane, and borivali. Now bhiwandi warehouses are moving in other areas. Hiranadani has invested in nearby areas and lodha will develop total 1000k area. Good deal from my point of you.

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If you booked the flat on this project and on next day if you want to cancel then you will not get the booking amount refund. so Please carefully pay the booking amount. and RERA should ask this type of builder not to hold this type of policy. I gonna raise the RERA complain against the builder if any one no the process please let me know.

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