Lodha Palava Primia, Dombivali, Thane

By Lodha Group, Thane

I was so excited for my first house but within few months my tenants complained about the cracks and the bad quality of materials used in the construction. I didn't take it seriously but when I saw it with my own eyes, I see cracks on the way. The prices of house also now look lesser than what I bought it at, in 2017. This project has been total loss and betrayal by such reputed brand for me.

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I recently booked a flat in Upper Thane and thought I had made a great decision. But soon all my excitement started to fade with the series of hassles. Even when I went for a visit, I had a bad experience with the Channel Partners and then pick and drop promises. However, I thought, that was just a bad incident. So, I went ahead and booked the flat. The sales guy gave me a deal saying that the price was all inclusive. The price sheet had multiple categories which I really did not understand too well. However, I was given to understand, that the total money mentioned was all inclusive. I made the initial booking amount and gave a PDC. That PDC was presented to the bank before I had asked them to and it bounced in the first attempt. In a hurry, I had to ensure sufficient funds in the account after I got the cheque bounce message. Post that I had absolutely no one to attend to me, did not get any email. Channel Partners and junior sales guy were only making life difficult by their wierd immmature explanations for the delays and how ready they were to serve me.

Only after Customer Care escalation, I was finally attended to with little more seriousness. During this call, I was given a shocker that Maintenance Charge amounting to more that 2.5 lakh is not included in the price sheet and that it would be addiitional to what the deal amount was. It really was a big credibility hit. When I complained about it, I was assured by the customer care that I will be attended to properly and some resolution will be attempted. Next day, I got a call from another person who claimed to be calling to help me out on the maintenance charge issue. Instead, he was only trying to bully me to make me believe that I was confused and that I did not read the price sheet.

I had to actually hang the phone because he just went on haggling while I was waiting for some kind of sincere solution to the issue. Now, I am stuck. Dont know how to move ahead . No body seems to be helping! I dont know what to do. Never thought my experience with simple builders had always been way better than Lodha!

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I have cancel my booking and asked for refund but they are keep blundering me around 10 months that we will give you refund but they never done that. they are fraud people

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Guyz don even think to buy.forget buying dont even think of coming on rent.

once tey trap u in.tas it.no service. pcma is one of crook organisation .there is no water in my bathroom since last 4 days.nobody is resolving the issue.pcama does nt repond. shift supervisor is useless doesnt pik call.

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Lodha is Brand of Trust, Honesty, delivery. We are happy to deal with lodha group.

Lodha brand of excellence and trust in real estate market. customer service is excellent. We are very happy to book flat in lodha project in thane.

I went through lot of builder like Highland, runwal, Ashar, wadhawa also Tata but the investment opportunity plan given by lodha was excellent.

All the Best team. you have great future ahead.

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Hi Friends,

4 to 5 months ago I received a call from some sales guy and said that 2 BKH available in Lodha Palava City Dombivili in 42Lac and also requested to visit their site office in Lodha Casa Bella.

I visited there they fooled me, and I paid my 1 booking amount i.e. Rs. 45, 000/- and after a week they pressurized and harassed me to pay the second booking amount i.e. Rs. 1, 25, 000/-, than after they have send me the reminder for third booking amount and flat registration. In the meantime one of my friend suggested not to buy property in Lodha’s Palava City, because he had a property in Casa Bella and he experiencing lots of issues.

So, I decided to withdraw my booking, but the Lodha Group refused me to give back the booking amount i.e. 1, 25, 000/- INR. Am, still struggling to get the amount but no luck, if anyone help me on this that will be good. Am from middle class family and I cannot bear a loss of 1, 25, 000/- so please help me on this. And, also I have plan to meet CM of Maharashtra regarding this, one of my friend assured me to help to meet CM and we will keep this matter with him. Let we see, finger crossed.

Thanks

Selva Nadar

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I have booked a flat in Casa Bella Gold project, Palava City, Nilje Village, Dombivali. The expectations set by sales at the time of purchase were very much realistic and achievable. However the flat they delivered after construction was no where close to it.

By looking at the quality I want to say few points

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  Basic facilities were missing like Mail box
  



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  pathetic customer care - Relationship manager(Dilkhush Bharucha)
  



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  Weak facility management team
  

Basis this I would like to pledge a request not to buy house in his future project

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  Casa Rio
  



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  Casa Rio Gold
  



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  Casa Paseo
  



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  Lodha Belmondo(Pune)
  

Please spread the word and stop others from getting fooled like me.

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Boldly stated call free no.02266429988 on Lodhas, Palava city website is not free, then why is that displayed FREE on the top of the website?

This gives an eyebrow raising impression to the customers investing in highly hyped Palava project.

I called on that number thinking its free, speaking with the customer support representative, asking briefly about the Palava project only to get a message later that 20 Rs has been deducted from my balance.

I was disappointed. I mean, if you say nothing is free than atleast don't lie to the customers stating that its a free number.

Amitabh may be your brand ambassador but customers are your bread and butter.

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