Simply cannot be trusted. Look elsewhere
Sep 23, 2009 08:17 PM
6119 views
(Updated Jan 05, 2010 12:35 PM)
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I have dealt with more than 1 builder and Jains are certainly not trustworthy. Quite contrary to their advertisement their service absoluetely sucks and they simply don't care. Talk to any owner in Chennai and they will tell stories. Visit any of their recent projects and you can see it first hand. It is very normal for them to delay projects a year and beyond and not offer any compensation. Unscruplous.
To add to it, their quality simply sucks. Builders like this should be debarred from practise. People should start to lodge complaints using our justice system to bring such errant builders to book. Until such time we have a proper legal recourse people should just drive them out of business. Some points to note in the contracts: they own and operate the common amneties.
While they mention penalty for non-performance they hardly ever pay (i'm sure they quote examples but don't be fooled). More often then not they charge hard-working home owners late payment penalty otherwise they won't hand over the keys. Also, watch out for a clause which allows them to increase the rates per sq. ft if the market conditions become adverse.
I recently (early Dec 09) got invited to a house warming ceremony (guess where) to Jain Sudarshana (at Rajakeepakkam, Chennai). The tale of woes from this lot is endless. They have formed a Yahoo group to try and address their woes collectively but stil continue to have challenges. The main issue I could tell from the construction were:
QUALITY (abysmal): Not a single floor or wall was straight, the plastering was attrocious, the tiles in some places were loose, the tiling had so many gaps and uneven that one could tell the poor quality finish with a naked eye, they had cleaned the place well before handover and worse they had leakage issues even before they moved in!! I really felt sorry for the folks who had bought the place. Hard-working & honest families don't deserve this.
Completeness: The common area was as if the building was still under construction (the floor tiling had layers of cement, the stair case has many broken tiles and the railings were completely rusted) but Jains claimed that things were completed and if people didn't move they were threatning them with penalty/late charged.
Late handover -> The place was to be completed in Sep 08 but a year later 2 block were still under construction with no sign of completion. Yet Jains were refusing to pay any penalty which is as per their contract. Instead they were unscruplously charging late payment fees to house owners refusing to handover if they dind't pay the late fee. What exactly is the legal recourse we have for such builders in the country. Can we take any collective action/campaingn to stop them from building any further and compensate existing flat owners in their projects.
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Brand Response
Sorry for the delay in reply
firstly I would like to inform you that we have 24 to 25 projects across south India as our ongoing projects. We are known as one of the reputed builders in South India.
Regarding quality we have periodic inspections and I believe all our projects till date are strong.
Common amenities are owned by us only then the maintenance will be perfect . today even in a 7 flat project not one single customer cooperate to do the major maintenance of project in terms of painting etc after 5 years let us say. On delay charges and we paying delay we would really look in to the situation and it always depends on each clients. We have 100 flats and let us say 50 customers don?t pay on time how do we finish the project on time. Thus if interest charges are levied the payments are strict and it helps the construction happen in a faster pace,which indirectly helps all the customers who bought and are prompt in payments.
I believe if you had met the right person at the office and with their supervision these undulations can be corrected then and there. However we have a strong team now and we address the issues and clear in quick span of time.
I Purely understand that there was a delay in the projects but that was not only with us but every other builders faces that situation. If our idea is to make money then we would have did smaller projects and with our brand we would have sold 100% and also made huge profits rather take up bigger projects .
Kindly feel free to be in touch with us,so that we will be always available to help you with your specific queries.
By: Jainhousing | Mar 22, 2016 12:16 PM
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