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Jain Housing & Constructions Ltd - Chennai Image

Very bad choice
Review On Jain Housing & Constructions Ltd, Chennai

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p_mathew

Chennai India

1 Review

Very bad choice

Jan 02, 2008 01:57 AM 6664 views

Customer Service:

Staff Courtesy:

Product Implementation Rate:

After waiting for more than two years, still no update from Jain housing. I have booked the apartment because of Jain’s reputation. Now that is gone. No update, no e-mails, No return of phone calls. I have paid most of the money. When I called last time they claimed 95% of the work is done. When my brother in law went and visited the apartment, just the walls are complete.

Then they promised that the apartment will be ready by August 15th. Nothing happened. After that I called, and no response. I am not staying in Chennai. They send the meeting invitation of all home owners after the meeting is over. I send e-mails and no response. Then I called the office again and the person told me that she doesn’t have any further updates.

Jains is still advertising this apartment for sale. I don’t know what promises are they giving to attract innocent customers. How can anybody trust this company again.

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Brand Response

Sorry for the delay in reply. Sir as you know we are the only builders who have been handling 20 to 25 projects across south India,it is indeed a difficult task to be error free sometimes, however we take complete responsibility on the points you mentioned. we have corrected those areas now and we have a strong customer care team who are prompt .
As a Jains Green Acres resident you will be a happy customer today,However keeping in mind your query,I would like to share that we had ensured that the project comes out well in terms of elevation, amenities and open space. We did have our own difficulties to manage the external factors and environmental factors which in turn had an adverse effect in few delays, but we ensured that the project has been handed over to all customers and today the price of that project is appreciated beyond you have imagined.
Kindly do let us know if you have still issues and feel free to mail us and also provide your contact so that we can be in touch with you.