Heather Homes - Trivandrum Image

Unprofessional after sales

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Unprofessional after sales
Mar 24, 2024 01:00 PM 323 views

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Heather Homes, Trivandrum, established in 2015, boasts of two decades of experience in the realm of contract work. Initial interactions may seem promising, but once the full payment is made, issues arise.


Their customer service is notably poor and disrespectful. Often fail timely and professional communication. Long waitings. They often sow discord within the community to manipulate situations to their advantage, employing a "divide and conquer" strategy.


Yet, they fail to realize that neglecting post-sale maintenance can tarnish their brand image. Properties sold out serve as ambassadors for the brand, with their owners playing a crucial role in shaping public perception. Without fostering goodwill, the builder's longevity in the market is at risk.



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