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No refund in sight even after 4 years

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Bangalore India

No refund in sight even after 4 years
Dec 04, 2012 11:09 AM 9714 views
(Updated Dec 04, 2012 11:11 AM)

Customer Service:

Staff Courtesy:

Product Implementation Rate:

Interesting to note that all positive reviews (9 in all) are on Oct 24, 2012. Many more positive reviews around the same date.I leave the rest to imagination.


Talking from personal experience Golden Gate properties now renamed Prisha constructions and Primus Properties are extremely callous in giving refunds. The company has a "I dont care a damn now that you are not my customer" policy. This is for projects which have now even seen daylight (Commune project Hyderabad and Bangalore). We have not got refund for amounts exceeding 10L after even pursuring for 4 years. Their staff present quite a rosy picture initially, but then the authorities perform a disappearing act if the deal falls through (deal falls from Golden Gates side). The customers who have probally put their faith and money in such a company leave with a very bad experience and yes talk to other people which gives a negative publicity to the company.


People....see the dates of all the positive responses and you'll know who has been posting it. The rating just went up because of all the good reviews...



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Very Useful (39%)

Useful (61%)

Not Useful (0%)

Brand Response

Dear Vini,
We went through the entire comment and regret the inconvenience caused to you .This is certainly not the customer experience we wanted you to have and would like to help resolve this issue on a priority basis.
We shall surely take corrective steps in this regards. To resolve your issue, I would request you to share your name and contact details with me.
Assuring you of our best of services at all times.
Regards,

Rashika

Manager – Corporate Communication

Golden Gate Properties

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By: Golden_Gate | Dec 04, 2012  06:44 PM Comments 0

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