False Commitments by Godrej Properties

Review On Godrej Properties, Mumbai

Service Brief:

I have booked a flat in Godrej Summit in 2013 while you representive was in Dubai on 25-75% payment plan.

I made the payment f 25% and receive the demad letter in July 2017 for balance 75% payment.

Due to serious fall in the real estate I have requested for the below two options.

1. Cancel my booking and forfit 20% earnest money and refund the balace amount.

   
   




2. Give some discount on the Value so that its inline with market and I will take bank loan to make payment.

   
   

None of request was considered and I have been send reminder again and again for payment.

Now in December I have received the termination and suprisingly I was given the reason that I was offrred the rebate of Rs. 1000 PSQT(Total approx 17 lacs) and

I have not agree on it. While no such offer was made to me .

I have informed by mail Mrs. Chamanpreet Kaur on Dec 16 , 2017 that I have never received any rebate offer otherwise I would have cleared the balance payment.

She called me December 20th and said that Godrej will offer a discount of 17 Lacs and I should apply for bank loan approval.

On 21st December, I have contacted ICICI bank Dubai office for the same and applied for Home loan and paid processing fee.

Now for my surprise again today again I receive mail from her that rebate cannot be offered and we will go ahead with termination and forfeit 36 Lacs.

This bring me now no trust in Godrej Properties Customer Service and I need some Senior Management intervention to look in to the full details of the case.

I am ready to loose my 20% basic rate value which comes out to be 26 lacs as Earnest money as per my contract and balance 13 lacs should be refunded.

Their customer Services staff keep changing their statement and never listen to customers.

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