Gera Developments: Building relationships .....
Dec 20, 2016 11:47 AM
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We have been associated with Gera developments for over 10 years now. The best thing I like about them is the fact that they have always been very responsive, supportive, and reachable. The relationship just doesn't end after the house is handed over to you(as it does typically), it gets better from then on. It is indeed very rare to find a real estate group who connects with their customers so well.
Coming to the specific project, Gera development was able to deliver this project at a very tough time(2008-2009), when projects were getting stalled due to labour issues caused by political situation in Maharashtra. There were some teething issues with project, but all of the issues were resolved in an amicable way eventually. Though this project doesn't look great, and I know people do not like the outer look, I have not come across even one person who once entered the house has not been pleasantly surprised with the layout and space it offers. You cannot find such apartments being built any more.
Gera's CRM team is probably the best. It has been such a pleasure knowing and working with Ms Anita Shekhar. It actually comes from the fact that Mr. Rohit Gera himself is so approachable. I have had the chance to raise issues/concerns, and to share my feedback with him directly on multiple occasions.
They have been doing so many programs to continue to engage with their customers, and with their kids in particular. My kids attended multiple programs like "Access to success", Cooking/baking, New year & Diwali programs - those were just great.
Thank you very much, for everything - Gera Team! You all are so very special!
Best,
Anand Sinha
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