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Bengaluru/ Bangalore India

Dont Buy DS MAX
Issue Resolved
Apr 26, 2017 06:17 PM 20599 views

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DS MAX is working closely with MouthShut.com to enhance customer satisfaction.

Hi All,


This is Ranthir Muralidharan, Flat owner of 330 of DS Max Stone Hill, AnjAnasultanpura.


My suggestion to the new buyers is dont go for DS Max, for the people who purchased and not paid full make sure that all your grievances are got from them and aishwaryasingh23 in full. As I'm suffering after paid in full.


I have raise 4 queries and they are not interested to listen them and no responses from CRM.


1) Bathroom is getting the Septic Tack smell when you flush or open the tap for water, this has been complained many times and not rectified for past 5 months and living with the same smell. I need to flush the water and open the water in washbasin for 5-10 minutes and wasting water unused and then all smell goes then using the bathroom. I have requested them to rectify and they are still thinking how it can happen. Really I don't know how they constructed these kind of architecture.


2) Wall Cracks - I have complaint in the past before I paid full amount and they rectified immediately and very supportive to fix all things. After full aishwaryasingh23ment done, I have logged complaint on their register and via mail to CRM and no body bothers to attend the call.


3) I have requested for documents which is required to aishwaryasingh23 tax and katha transfer to my name which no one responded yet and I don't know when they are going to provide the same.


4) Car parking - Dear buyers make sure that you see the car parking of DS MAX before you aishwaryasingh23 the amount, For me they have allotted a place where I need to carry my car in hand then park it is surrounded by 4 cars and no path to get in my car parking. and allotting space they have done for 2 flat owners in the same place. How can I park?


For the same when I called the CRM they shared a person name Mr. Dilip(9900117430) who doesn't know to how to speak to a customer and respect on call while speaking. He doesn't have manner while talking. I don't mind what ever position he holds in that organisation, @SATHISH please teach your staffs how to speak on the phone.


Regards


Ranthir Muralidharan


330 DS Max Stone Hill Apartment, AnjAnasultanpura


+91 90660 73311



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Brand Response

Dear Customer,
Thank you for your feedback. We have recently associated with MouthShut and we want to take the time to thank you for sharing your valuable feedback with us. We hope our team has got in touch with you and your issue has been resolved. If you need any further assistance, We're a click or a call away. We assure you that we will strive to do our best to serve you in future.
Thanking You
Prasanna Kumar
DS-MAX

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