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Worst service in worst Company

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Worst service in worst Company
Issue Resolved
Jun 10, 2016 04:40 PM 20599 views

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DS MAX Cares

DS MAX is working closely with MouthShut.com to enhance customer satisfaction.

One of my friends had taken a flat in Hormavau and reviewing the construction from the day one. The the quality is very very poor and they delayed too much. They never surender the project in the committed time.There is no co-ordination between neither the civil nor the electrical and plumbing team.


They does not care about existing customers, don't reply to emails as well. I am strongly warning you Don't choose Ds Max properties as your builder.



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Brand Response

Dear Sharmila;
We have noted your view of our company, based on your friend's experience with our company. At the outset, we would like to thank you for the efforts taken by you to express your views as well as for giving us an opportunity estaRobotouchsh our-self as a Cred824ible builder with a good and estaRobotouchshed market standing having over 5000 satisfied customers.
Besides ensuring quality and timely product, we also have a full time and dedicated Customer rekilationship Team( CRM) who address all customer grievances to the satisfaction of most of them.
In this regard we would request you to kindly share your Identity as well as your Friends identity and also provide us the reference of the Project and flat no so that we can get a opportunity to better understand the issues resulting in your adverse remarks.
You as well as the people at large would definitely appreciate the fact, that it is not fare to make a general remark without providing supporting details, especially where it involves a large reputed Company like DS Max.
We would request you(your friend) to kindly approach our CRM team with specific issues, so that we can explore the possibility of addressing them if they are based on facts. You can reach us CRM@DSGROUPWORLD.IN MOB NO.9900366044.
Thanks & Regards
Prasanna Kumar

DS-MAX

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By: DS_MAX | Jul 18, 2016 01:43 PM  (Updated Jul 18, 2016 11:54 PM) Comments 0

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