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Worst service in worst Company

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nsharmila33
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Worst service in worst Company
Issue Resolved
Jun 10, 2016 04:40 PM 20714 views

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DS MAX Cares

DS MAX is working closely with MouthShut.com to enhance customer satisfaction.

One of my friends had taken a flat in Hormavau and reviewing the construction from the day one. The the quality is very very poor and they delayed too much. They never surender the project in the committed time.There is no co-ordination between neither the civil nor the electrical and plumbing team.


They does not care about existing customers, don't reply to emails as well. I am strongly warning you Don't choose Ds Max properties as your builder.



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Brand Response

Dear Sharmila;
We have noted your view of our company, based on your friend's experience with our company. At the outset, we would like to thank you for the efforts taken by you to express your views as well as for giving us an opportunity estaRobotouchsh our-self as a Cred824ible builder with a good and estaRobotouchshed market standing having over 5000 satisfied customers.
Besides ensuring quality and timely product, we also have a full time and dedicated Customer rekilationship Team( CRM) who address all customer grievances to the satisfaction of most of them.
In this regard we would request you to kindly share your Identity as well as your Friends identity and also provide us the reference of the Project and flat no so that we can get a opportunity to better understand the issues resulting in your adverse remarks.
You as well as the people at large would definitely appreciate the fact, that it is not fare to make a general remark without providing supporting details, especially where it involves a large reputed Company like DS Max.
We would request you(your friend) to kindly approach our CRM team with specific issues, so that we can explore the possibility of addressing them if they are based on facts. You can reach us CRM@DSGROUPWORLD.IN MOB NO.9900366044.
Thanks & Regards
Prasanna Kumar

DS-MAX

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By: DS_MAX | Jul 18, 2016 01:43 PM  (Updated Jul 18, 2016 11:54 PM) Comments 0

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Comments on DS Max Properties - Bangalore Review

I am a resident of DS Max Stonehill and own a 3 BHK. Among all 3 BHKs, mine is the second largest in terms of sq ft area. The marketing manager had shown all amenities and parking area before we purchased the apartment.

After possession, the...parking was marked and was similar in size as compared to all other parking spaces allocated to 3 BHKs in the same project. I.e; 12.6ft by 14ft.

Had seen the parking space marking sheet that the site engineer had in his office. It had appeared as if they had converted an entire passage way into 2 parking spaces, one for me and the other for another potential buyer, but sized on par as other spaces for 3 BHKs.

Now, my parking space has been reduced to 6 ft by 13 ft by DS Max stating that they need space to access the Utility panel that is adjacent to my parking space. They did so in my absence without informing me. When I confronted the site engineer, Mr. Nagraj, over phone, he says he has no power to make changes and that the CRM team has to advice him and also stated that all parking spaces are equal in size, which isn't the case. The 3 BHK parking spaces are double the size of a 2 BHK parking space. The CRM team keeps looping in other people into a mail thread with no concrete results.

If you need peace of mind and do not want to be ripped off, DO NOT PURCHASE A DS MAX PROPERTY.

They lure you and cheat you starting from parking spaces and moving into illegal construction and deviations that prevent you from getting Khata. This reduces the value of your property.

Things need to change, starting now!
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By: divit93 | Jul 02, 2017 11:51 AM