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I had booked a flat and opted for housing loan. Zonal head by the name Mr, ravindra gowda started a group in whatsapp. Later when customer started to ask queries, he used to take the topic of payments and remove the customers from the whatsapp group who ever used to ask queries. And for housing loan goers he told to run behind Bank and its not their headache. Without even intimation about the progress of the project. Seriously the rude behaviour was terrible and horrible.