Casagrand Builder Private Limited

I have been trying to reach their CRM team for 2 months to resolve a modification issue promised at the time of booking. CRM team is not able to co-ordinate between sales & technical teams and I had to run around connecting them. Their CRM lead Daniel , got connected to him after trying for 2 months and is outrightly rude. He is unaware of the issue though he is copied in all the mails and is not willing to even listen to the issue.

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Every question that I asked has never been answered and I was promised that I would get all of it answered after Booking. But till date ABSOLUTELY NOTHING.

Eg:

1> Asked for a Cost Breakup sheet - Will get after Booking

2> Asked for Plinth Elevation - Will get info after Booking

3> Asked to view similar unit or finished units - Will show after Booking

4> Any Discounts - CRM team will give after Booking

5> Some Sales associates are rude(Arya Krishnan)

6> Handover date - not sure but CRM team will update after Booking

Bl All of this is a lie and many more just dont have the energy to write all of this after going thru all this.

Please get in touch desperately need to create a Whatsapp Group and need to get solutions.

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Don't buy from this fraud builder , they are taking bookings amount from people immediately and after that they will not respond your call .after one month they cancelled the booking automatically and not giving the refund.so frustrating mentally. and financially also .I got to know the same thing happen with 3more people from my contact.if any one getting call from Priyanka , kartikeyan don't deal with them.avoid this project

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I am the owner of casagrand vivacity project (Electronic City) I had a very bad experience with casagrand builders, I booked the property during pre launch and during booking Day only I had a concern of the unit's and I informed the CRM team, backend team and sales team regarding my preferred units and everyone assure me that they will do the swaping but in reality it was not happening till now. I am having

deeply concerned about the manner in which the units were opened for sale without my knowledge. This raises serious questions regarding the brand value and the professionalism being followed in the process. It also seems as though the builder is taking customer bookings and booking amounts for granted, which is unacceptable.

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Casagrand's service has been nothing short of a nightmare. They consistently fail to deliver projects on time, and contacting their CRM team, especially someone named Daniel, is an exercise in frustration. Daniel, in particular, behaves like a goon, showing no professionalism or willingness to help. When you finally manage to reach someone, their responses are dismissive and only add to your irritation.

They impose unreasonable conditions, forcing you to register the flat without even allowing you to inspect its condition. And when you do register, the flat is nowhere near habitable. They initially promised four bore wells, but now they’ve backtracked and expect you to rely on water tankers for daily needs.

This experience is appalling. Save your money, time, and peace of mind — avoid Casagrand at all costs. These people, especially Daniel and the CRM team, operate like frauds and scam artists.

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It's a amazing ?? time in casa grande millenia mogappair Chennai . Its over best time to spend in this place . As a city Chennai is the famous cut

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Equipped with a gym swimming pool and indoor games without any idea about the same topping up bhyo hoi ava

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I would like to advise caution when dealing with this property seller. There appears to be significant discrepancies in the pricing information shared across different channels—advertisements state one thing, the on-site sales team provides another, and the sales agreement reflects yet another.

They provided me incorrect details, collected payment, and have since delayed any resolution for months. There seems to be no oversight to address these practices, and certain sales executives appear to engage in questionable tactics without intervention or accountability from the management.

Please ensure you thoroughly verify all details before proceeding with any transactions.

The Project is not listed below as its a Bangalore project(Casagrand Vivacity, electronic city, Bangalore)

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Dealing with Casagrand has been a nightmare. I've tried reaching out multiple times, but the communication is terrible—no answers or updates on the key handover, and they keep charging interest with no clear explanation. We're stuck paying EMIs and rent because of their delays, and they just don't seem to care. Honestly, I wouldn't recommend them to anyone.

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Casagrand is the work builder. They never deliver the project in time. There is no way to contact the CRM, most pathetic team. At difficult if you get hold of them, the response you get irritates you more than the delay. You will never think of the conditions what they impose, they will not allow to see your flat and force to register without showing the condition. Though you register the flat it will not be in a livable condition. They mentioned 4 bore wells initially but now they say no borewells and go with water tankers for everyday.

Save your money and pace. Avoid Casagrand. Be ware of these frauds and scamsters.

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I worked for a year in casagrand. Totally a crap work place. When I changed a job, feel so good and energetic. If your in sales and marketing. Then hell for you. Can't able to do work life balance. They will say Tuesday is mandate off. But they will find the way to push you to work.

Particularly evening you never go correct time. All day you will go very late and they keep on ask you to come to longer site in late evening. Then say go.

I heard that, still now lot of delay on incentives and schemes. You never get anything timely.

In market, this is the only company gives low package for sales & marketing.

If you want earn money and if you have any commitment in financial way. Definitely you will be in struggle because I seen last 1 year. Never get your incentives or scheme on time.

Don't waste your carrier and time. No respect and no earning and no growth. Still people saying, day by day worst.

Better choose alternate.

All good reviews are fake and they internally posted. This is real. You can check.

No yearly bonus,

Incentives will not credit on time.

This is the only company having negative incentives calculation for sales etc..

Too much of politics and only few people only grow all time.

Entry level sales and fresher can't able to earn.

Salary low as compared with market.

Appraisal you never get ontime.

Only you have cons now, No pros.

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Fancy advertisement, fake projections and efficient sales team are their strengths. I too got carried away by these people and went ahead bought an apartment in Millenia, Mogapair. Unlike other builders these people take 90% of payment from customers and with client's money only they finish up the projects.Just like all of their other projects this too was delayed, and they created an artificial pressure for handover of the project. Even without the lift getting ready they expect the clients to take possession by paying the additional 10% of balance due. The focus is only on stage payments from them.

The mails from them will appear as though the project is ready for handover. Much on the contrary, when you visit, it won't be in a livable condition. On questioning, they will suggest that one can start the interior work. Shouldn't the choice of interior work schedule be given to clients who are investing in crores on these people? It took a few days to understand their game plan. The whole drama of handover pressure was exercised by them to charge me delayed payment charges. Here are the names of people who should be very careful while dealing Dhanusha and Rajasekhar.

I lost interest in this project and decided to sell it up.I asked Dhanusha for the final amount to be settled for handover.She mailed me a figure of 4.71 lks which I was ready to pay and was following up with her for the bank details for a few weeks. In the meantime, they got to know that I am selling the flat before registration and shockingly gave me a figure of 10lks towards final settlement.

On questioning, Dhanusha mentioned that the additional 5+ lks is towards delayed payment, now this is what we call Daylight robbery.Isn't there any value for client's money? What about their delay in handing over the project? All our fights and arguments fell into deaf ears.There is this Rajasekhar who finally accepted to waive off 3lks due to their delay in handing over the project.Much as we fought, we decided to give it up because Rajasekhar even argued saying we could go legal and they will face it, such is their attitude towards customer service. So it is habitual for them.

Inspite of me issuing a cheque for 6.71lkhs towards final payment on 21st September they have not deposited the cheque till date. When I asked Dhanusha about her intention for the cheque deposit she's asking me to issue stop payment and do an online transfer. What do you call these people?How much more can they harass us? They never answer client,s calls. They have a typecast mail reminders for payments. Please beware.

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I have booked 4bedroom home for me they delivered it on the time and perfect date they given me year before

Really great property investment in casagrandBoulevard

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Casagrand is one of the worst builders who do not keep up their commitments. Not worth buying in Casagrand as they will not provide proper service or response to the customer once the customer books the unit. They only chase after the stage payments and after that completely they will ignore customers. They do have some escalation matrix that never works, none of their top management would respond to the customer emails.

They would only forward the emails to other department asking them to respond. Casagrand collects the money from customer in advance for each phase and still they don't deliver the project as per the committed timeline and delay it too much. As a customer I am really disappointed with Casagrand and incurred huge loss due to their delay in delivering the apartment.

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Registration and CRM hasn’t responded for the past 1 month.Now to top it off her email is bouncing back. Unbelievable, they have ruined the whole experience for us. Is there a WhatsApp group for the home owners that is existing to keep us updated on the progress .I would like to know, please comment if there is one

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Worst company, don't invest in this company as post team sales is the worst on earth. If you don't reply to this message I will start naming and shaming your crms. No accountability and no responsibility, no respect as they treat customers like damn, even after paying 55 lakhs in 30 days of booking apartment they give all kind of excuses in the world or don't even respond after making payment and they have not paid the benefits after making upfront payments and even after 2 months and now they don't respond to calls. Daniel is the CRM who keeps on lying and his supervisor Megha even doesn't have a small courtesy to even respond to any mails. Only option left is to go to their office and don't budge until they honour thier promises of Atleast payments. God only knows how the project is going to progress and come up as per thier promised dates.

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I am an owner of Casagrand Boulevard and I want to request all people to avoid Casagrand projects. We booked apartment here even before foundation and it's such a blunder of my life.

1. They are the biggest fraudsters and very good in sales. Don’t ever fall for their trap of “construction would be ready in 18 months”. They take forever time

2. They forcefully make you to pay 90% loan and they will take up their own time to complete the project.

3. In case if you need a modification, the prices are almost 4 fold of the market price. U have to settle with what they offer.

4. After paying your hard earned money you will have to roam behind them for even to visit your site, which they will not allow so easily.

5. After visiting my apartment it was disheartening to see inside quality of this so called reputed builder. The material what they show in model house is not even 10% match. The granite slab, sink, switches, flooring are of very bad quality. I ensure their is no safety in apartment and these people are responsible if any disaster happens!

6. CRM team here are HUGE monsters here. They are sitting here to loot you. I delayed 8 months payment of 18 lakhs due to medical emergency( after paying 60% of amount)and the same was conveyed to them. After emergency I came back and paid their money, the CRM team never spoke or made note of delay payment charge. Now it’s time for my apartment registration and they have charged 10 lakhs as delay in payment charge. Now they blaming us for delaying payment which was 2 years ago and never notified. They-are not talking about my compensation for delayed project of 2 years to 4 years. Once they get money this team would be unresponsive to emails and calls. They are into unethical business and their behaviour is as if we received money from them. My dream of owning home is now shattered into pieces. I should have invested in other builders. The automated response msg with toll free num is of no use!

I urge each one of you to stay away from their projects. I have lost my sleep because of this builder. Please invest in other builders. They have paid Google reviews and don't get trapped.

P.S. One of my friends told me after paying 1 lakh booking amount and to cancel, you would have to be behind them for months. BEWARE!

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Had booked a flat with paying 25000 as initial booking amount, later due to several reasons like handover date, location, price I cancelled the booking 3months back.

Till now as on 18th Aug they have not refunded and they doesn't even pick the phone.

They are irresponsible people who doesn't value customers.

They are committed only until booking is done.

Because of such IRRESPONSIBLE employees CASAGRAND IS GOING TO LOOSE MORE AND MORE CUSTOMERS.

Start valuing Customers.

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I am writing this as a cautionary note to all planning to invest in Casagrand projects. I took the plunge with FirstCity and now feel I made a bad decision in trusting what was verbally told by the sales team and not ensuring the same was called out in writing in the agreement or in the form of an email at least. The manifold amenities were what lured me in along with a reasonable price point given the amenities and promises of a grander living experience.

In particular for FirstCity project, one of the main selling points by the sales person was that CG is investing 12-13 crores in building a RO plant and the water we will be getting will be RO purified and there won't be any issue of scaling or need for an RO purifier. This was not called out in the brochure or in the agreement and it was my stupidity that I didn't ask for a written confirmation on this before booking the flat. Now, as per the CG team it is not feasible to build an RO plant as TDS of water is not suitable for the same. Conveniently they say this now while I and many other owners (as I got to know) foolishly assumed they had already done all needed checks and post that only had informed sales team to quote this while selling the units. Big letdown and lack of trust created.

In my book, this is duping the customer and first degree cheating but unfortunately since I didn't ask for any verbal confirmation while booking the flat, I have no proof basis which I can contest this broken promise with CG. Another point of contention is the actual date of handover which again was conveyed verbally as Aug 2023 by the sales person but as per agreement it was August 2025. When I questioned this I was told since overall project will be completed by 2025 for agreement purposes they can only go with this date but rest assured since my apartment is in phase 2 it will be completed by Aug 2023. It is Aug 2024 now and I doubt even by end of 2024 it will be delivered as promised. They were very prompt in building the structure as per the timelines mentioned but when it comes to finishing of units it's been delayed for more than a year now. And the payment structure is made out such that 90-95% of the money is collected when structure is completed. In short, get all the money ahead of time and then delay and go slow on next steps.

Couple of other grouses I have as a home buyer are:

1. They never allow us to see the unit untill everything is ready which means we never get to see what is happening with our money and can only go by what they share via emails. I am yet to see the unit after more than 2 years since booking and having already paid up 97.5% of the cost and registration completed.

2. The lack of flexibility from their end for doing fully modular kitchen. They will not provide the granite slabs in case we want to do fully modular kitchen and they can only build with cement slab under granite which reduces usable space. It also means you can't install dishwasher as cement slab will reduce the height available for a dishwasher to fit in. In this age where a dishwasher and fully modular kitchen is so common, I was really put off by their lack of support. The model flat has modular kitchen and hence never thought there would be any restrictions.

If I had known issues like this will popup later on then I would have stayed away. The corridor width inside the blocks i.e. between front door and wall opposite is a little small. Car parking in the basement also is a blunder considering it is an area prone to flooding. If they really cared about that they would not have had basement parking.

Too many surprises overall and the delay in final stage works getting done is why I am sharing my experience here so that others can take an informed decision while contemplating investing in a CG project. Every week a new project is getting announced by CG while existing projects are getting delayed and not getting completed. Hoping things change for the better soon. I will update my review if things change for the better in near future.

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Please dont fall prey for these money stealers.

There is no meridian project showing up, please talk to meridian owners on the struggle they have to go through.

So much false promises, all the employees of casagrand will enjoy their 15 days leave and paid vacations on your money, you have to run behind them like beggers, if you want to feel what beggers would be like, please buy a property from them.

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