Brigade Gateway Review

Review On Brigade Group, Bangalore

This is from one of the unhappy customers of Brigade Enterprises Limited(BEL) who has participation in their Brigade Gateway project. This is a crook management and they are well aware of how to cheat people ’’legally’’. They have drafted the agreements with some of the clauses such as - - Rs.4/sqft will be paid as penalty for more than 6 months of delay. - No penalty will be paid for ’’force majeure’’. - Penalty will only applicable if there are no modifications to the standard specifications given by Brigade.(Modifications include adding an extra electrical switch also)

Brigade group has an army of shrewd marketing people, who will go to any extent, to keep Brigade interests. Having, said this, the loyalist person in Brigade, is only so loyal as long as they are getting salary from the company. With this rate, BEL will soon realize that they have built a fort of small competitors around them, who together can ruin BEL. I hope the Brigade management takes time to read this and get its damn act together.

As a customer, I am worried about Gateway project, because -(1) It is delayed for more than 18 months officially. The handover date was March 2007. There are still no signs of handover. Worst Mktg and worst professionally managed company. No wonder the stock is trading around 70s, while its IPO was priced at 390. So you can only imagine the hype that this company creates. But public / people are not dumb, sooner they will realize and Brigade will disappear in matter of years.

(2) While we purchased the property from Brigade, we were led to believe that it is a company that will never delay a project and is a professionally managed company. But, after 4 yrs of dealing with them, it is easy to deal with local contractors, but with BEL, they are professional cheaters.

I wish the ISO people who have awarded the customer satisfaction certificate to them should read this or contact people who are real customers in BEL and then decide if they still want to give them certificates.

I am very very very dissatisfied with Brigade and suggest people, who want to do any kind of business with Brigade to think twice!

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