Assetz builders
Mar 17, 2018 08:00 PM
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Firstly, Be very wary of dealing with Assetz as they have a very good set of lawyers who can draft agreements and contracts in their favour. So if you find words like ‘easement rights ‘ etc in your agreement copy, rest assured that you will end up giving up a part of your property for a road that providence will decide if you may use or not. You may think RERA or what not, a small note that says “ images here are indicative and may change.” should do the job against you.
Read into fine prints of what constitutes “completion “ of a project among many other things. They will hand over the apartment for interiors but choose to complete amenities after a good 18 to 30 months. And this time line is after you have paid so called clubhouse and amenities charges. Read into all the details, verify with a good lawyer and strike off what you don’t agree with.
Secondly when you go for buying you will not be made aware that until the project is ‘completed ‘( meaning you have paid in full including registration, only car park payment is due) Assetz will not allow customers to visit your own flat! At a stage when it doesn’t matter so much they may allow once or twice, but when all slabs are cast and finishes are happening there’s no way to see how they are faring. All in the name of safety! Their safety policy however does not stop them from handing over projects to customers without railings to staircases being complete, storm water drain covers, sump tank covers not being done, open conduits, nails and debris lying in the so called play areas where your kids or older folks will walk. And you cannot do anything about this because It’s mentioned so in the construction agreement that you have signed.
Thirdly you’ll very soon realise how well rules are made for you, but none or very few applies to them. From timing for your interiors work to happen to fines and penalties if you falter on anything they can put a date on, there are eloborate mechanisms in place to extract out of you what’s due. Ask them about what are your rights as a customer, other than taking the trouble of going to a consumer court, you may not have any. Set clear paths before agreeing on their terms and above all protect your interest, as Assetz would have theirs only.
Lastly, do not believe any verbal assurances of timelines, processes and generally anything from their CRM team. It’s a difficult team to work with unless you are congenial to their repetitive follies and blunders. I have a written record of what a member from their CRM team said about project completion and this is before the agreement copy was handed to me. There’s a gap of 24 months in handing over the apartment itself, forget the amenities! Of course this will be construed as oversight or error from an individual, but make no mistake, that’s their habit and their way of functioning. Only mails writing good things will be read and answered, ask couple of tough questions and they melt like butter. No replies to mails, no replies to phone calls.
Reviews on their construction quality and project handover? To be continued.
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