Forcing customer's to take Airtel Tv

Review On Arun Excello Builder, Chennai

These guys are the best when it comes to giving you the best space, clean planning and quicker occupation of your apartment.

However, two of my observations are as under:-

1.They have tried in vain to collect extra interest money even after paying up the entire money stating that we have delayed the payment. However, it would only surprise everybody that upon selection, the bank paid up the 80% within months and the rest of the amount was paid off by us in just 3 intallments.

It was huge argument in making them understand and also point out the delay on their part in handing over for which they have to account . Finally they have waived off and handed over the flat.

1. This is quite disturbing - We love Tatasky dish tv. However, the builder does not allow for installation at all due to the following reasons

   
   




2. that they have done internal wiring and only airtel dish tv should be installed

   
   




3. that no wires should be hanging out at all.

   
   

No matter how much we tried to explain that we like only Tatasky and that we hate airtel service, or that Tatasky's lining of the wire is quite good and perfect, they started to threaten us that they will disconnect the wires by cutting them up.

We had to wait a whole month and half, speak to their senior most customer service team members but all in vain.we had to give in to Airtel. Now we end up with Airtel, again with a second hand set top box, second hand remote no great choice of channels.

In the mean time Tatasky had visited twice - from a distance of almost 50 kms free of cost to help us install the dish.But alas. We miss their service and quality.

Now this experience is only making us think of selling off the apartment and going away.

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