Arun Excello Builder - Chennai Image

Construction is Worse - Don't buy any property

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Construction is Worse - Don't buy any property
Jun 20, 2017 05:21 PM 20180 views

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We have purchased 3 apartments from Arun Excello(Block 3 F20 Megha, Block 2 S2 Madhulika and Block 2 F11 Atana). We have house warming function for Madhulika Block 2 S2 on 25th and 26th of this month and for that we requested Mr.Lakshman(CRM) and Senthil(Marketing Executive) to provide a common space to cook for around 60 members. In our Brahmin Culture, the pandit who is doing pooja will not have food neither prepared from outsiders nor from catering services and hence we requested management to provide some common space to cook food. But the way Lakshman and Senthil responded is too harsh. It is really frustrating that these marketing people's behave differently before we buying apartment their approach is different and after purchasing their approach is different. I have requested them many times to provide an alternate option for me on the same, but they speaking harshly and disconnected the call while speaking. And moreover Mr. Lakshman is customer relationship manager and he don't even know how to behave with customers. Also they didn't mailed any do's and don't for house warming function. One more thing I just want to convey here after handover of apartment(Megha Block 3 F20), we had noticed that the flooring looks horrible. The finishing was not proper & they used mixture of two different colored tiles which looks odd. The wall finishing was not proper, as it was not looking even & they haven’t removed the paint with carbide scraper which spreads in wall while painting the door. Also after two months of handing over the apartment, we have been facing severe seepage problem on top of the wall(ceiling) in bedroom which have been spreads over hall, kitchen & bathroom through wall. We had complained the same to facility team and sent an email, but I didn't got any response or acknowledgement till now. Also in Madhulika Block 2 S2 after handing over we see some air cracks on wall and same has been informed to Mr.Senthil and Mr.Rajendran, but it's been one month and still it is not addressed.



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