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arijitghoshmccombs
Kolkata, India India
Avoid
Dec 30, 2015 06:17 PM 22497 views
(Updated Oct 22, 2016 12:13 PM)

Customer Service:

Staff Courtesy:

Product Implementation Rate:

Customer service is as bad as it gets. Non-responsive, needs multiple reminders. The only person who has told me "I will try to help you" is the site GM Mr. Murthy, and not any of the CRM folks. There is a lot of confusion among customers over possession dates - and instead of undertaking any confidence building measures(e.g. a guided site visit every 2-3 weeks to show progress), their CRM is now "getting back" at people. I still believe that the product will be of quality, and seriously hope they don't compromise that to finish quicker.


Please rate this review usefulnessRating Breakup

Very Useful (39%)

Useful (61%)

Not Useful (0%)

Brand Response

Dear Arijith Ghosh,
We object to your statements on CRM Department. We shared the respective contact numbers of our CRM Staff and they will be available on our working hours. Share us your Apartment details, Contact Num and email Id so that our CRM Team will get in touch with you. You can also reach us on onlinesupport@adityacc.com for more details.
Regards
Team Aditya

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By: Adityahidco | Apr 20, 2018  01:50 PM Comments 0

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Aditya Constructions - Hyderabad

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