About Us
Hi,I am Vikram Kumar, I have been working in Mouthshut.com as a Technical Support Engineer since January 2007. Now I
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Posted on
Jul 26, 2010 02:54 PM
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Timeline
What is My Timeline Page?
In My Timeline, along with own activity you can also see the updates of all the members who are in your trusted circle (Member I Trust).
The following trusted feeds (Member I Tust) will be shown in My Timeline page: § Status update § Posted Mobile Message § Posted Diary (only by normal member) § Trusting someone § Photo Uploading § Sending Gifts § Response to any review (only by corporate) § Posted Blog (only by corporate) § Posted Review § Uploaded / Updated profile photo § Comment on Review/Diary/SMS/Photo/Blog/Response
What is this Filter option on My Timeline page?
There are two options given in Filter i.e. My Timeline and Trusted Circle Feeds. By default both will be selected. It will work as given below
• If you have selected both My Timeline and Trusted Circle Feeds then your Timeline page will contain updates of the trusted circle (Members I Trust) as well as your own activities. • If you have selected only My Timeline then you will be able to see only activities performed by you. • If you have selected only Trusted Circle Feed then you will be able to see the updates of all the members who are there in your trusted circle (Members I Trust).
What happened to My Dashboard?
My Dashboard has been merged with My Timeline. The features which were there in My Dashboard have been moved either to My Timeline or My Profile page as given below.
1] Status(What are you doing right now?) - Shifted to the top of My Timeline page 2] My Received Comments- There is a new tab "Comments Received" on My Timeline page 3] My Gifts - You can check gifts on My Timeline page now 4] Trusted CircleFeeds - Feeds are merged with timeline. Still you can check only your timeline or trusted circle feeds by selecting Filter option on My Timeline page 5] Bookmarks - Shifted to Profile page 6] Profile viewed count- It is there at the right top of timeline page i.e. Timeline viewed count 7] Send a gift to yourself - Shifted to Profile page under your details 8] View my Drafts - Shifted to Profile page below Send a gift to yourself 9] Dashboard Announcement - Shifted to Top of My Timeline page
Improved Header and Footer
Ø New Login Panel has been introduced which is accessible by clicking on the MouthShut User ID in the header. Ø All the links like Help, Invite Friends, Search Members and Logoutwhich were previously present in header have now been moved into login panel. You can also go to your Timeline Page, Profile Page and even can change the Profile Photo from login panel. Ø Header now contains only product search. Search member functionality is only available once you have is logged in on hot profile page. Ø You can switch from MouthShut India to MouthShut US and vice versa directly by selecting the country in the footer. Ø Mouthshut local cities will be displayed in the footer.
Attractive Read Review page
Ø Read Review Page has been made more attractive and user friendly than before. Ø You can view all details of a review in a single block in a right panel and through single click member can share reviews on Twitter and Facebook.
Easy Sharing
Ø You can now easily share reviews and diaries using Facebook and Twitter. Ø You can also see the number of times your reviews and diaries have been shared.
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Posted on
Aug 26, 2009 12:24 PM
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General
Hi everyone,
Today, I would like to address one issue which has been plaguing everyone. Yes, I am here to provide some clarification to all due to some queries raised by a few members in certain reviews, comments and diaries.
I presume that everybody is aware of MouthShut US (https://us.mouthshut.com/). The US version of MouthShut.com consists of consumer products and businesses found only in the USA. Now, those members who are from USA, can review products listed on MouthShut US.
Some members are puzzled that their Reviews, Diaries etc are missing in MouthShut US.Please don’t worry, we are aware of these and are in the process of integrating your member details available in MouthShut India with MouthShut US.
It does take time because there are so many technical issues which need to be addressed and everything can’t be implemented overnight.
One final point: You keep writing and posting on MouthShut India as this site is for our Indian member base. The integration will happen because all members, India or overseas belong to the MouthShut.com family.
I hope I have been able to resolve your doubts to a certain extent. Still, if you wish to address any further suggestions or issues, kindly send M2M to me or Jasmine or write to support@mouthshut.com" target="_blank"> support@mouthshut.com instead of posting diaries and reviews.
Waiting for your response. Always eager to help. Regards, Vikram, Technical Support Engineer, MouthShut.com
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Posted on
Jul 28, 2009 10:54 AM
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Local Pages
Hi all,
Today, the topic of my post is the somenew cool features we have added in the city pages.
1)Browse easily to your city categories pages from HEADER.
Consider you are staying in Delhi. Select Delhi city from the header - > Delhi will be your default city (until you change the city) and you will be redirected to Delhi Local Page. Click on any city level categories from the HEADER (select Restaurants in this case). You will see the Delhi Restaurants Page instead of Restaurant Category Page.
2)Browse easily to another city or category.
Suppose if you are in Bangalore Hotels Category Page. https://mouthshut.com/product/categories.php?cid=926201 Now, you can easily Browse Hotels in another city or Browse other categories in Bangalore by selection from the drop down list in Left Panel of the page.
3)Search Products in the city level.
If you want to Read or Write Reviews on a Restaurant which is located in Bombay, then follow the below steps to find out the Restaurant.
Select Bombay as City from the Header Bombay Local Page will be shown. Type the Restaurant Name and Search. You will be able to view the results.
From this page, now you can again refine your search to find a Product which is listed in another category. Basically, this feature will be useful to find out city level products. You can find out the MouthShut City Level Categories on all the City Local Pages.
Hope you found this post helpful.
I'm always eager to help.
Regards, Vikram
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Posted on
Jun 30, 2009 11:07 AM
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General
Hi everyone,
Great News!
The technical issue at MouthShut.com has been successfully resolved. I would like to thank all of you for keeping the faith. It was tough and frustrating for some of you but I'm glad that your patience has paid off.
I'm sure all of you must be wondering what was wrong with MouthShut.com, why was it not opening, why was it so slow, so on and so forth. Well, hold those frowns a little bit. There was nothing wrong with your favorite website; just that a few technical issues had cropped up (nothing major really) due to certain hardware problems. Our team dealt with it in a swift manner and the last few days were spent in the setting up of brand new hardware.
Now, MouthShut.com is working fine, very smoothly, without any glitch. Still, if you do find any more issues, kindly send M2M to me or Jasmine or write to support@mouthshut.com
Waiting for your response. Always eager to help.
Regards, Vikram, Technical Support Engineer, MouthShut.com
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Posted on
May 20, 2009 12:30 PM
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General
Hi All:
Last month some new cool features were implemented on your suggestion. Today, I am just going to remind you of some important features.
1. Members can Request to Change their MouthShut ID. - Go to your Settings page and request for the new ID. - Once you get the new MouthShut ID all your Reviews, Diaries, Photos, Gifts and Comments will be visible from the new ID. 2. You can remove Trusted Feed Alert for some members - Go to your Settings page - Click on Trusted Circle Feeds tab - Uncheck the boxes from the users - Update Alerts - Now you will not get Trusted Feed Updates for those users 3. Review and Diary is auto saved every minute READ My Previous Post When the power goes off https://mouthshut.com/diary/iejdrrnqn/When-the-power-goes-of f 4. Users can view the Original Size of the Photos in Photo Gallery Pages by clicking ‘See Original Photos’
At MouthShut.com, we always listen to member suggestions and try our best to implement most of these, depending on the logistics. Even if we do not implement all suggestions, be sure that we have discussed all of them in all earnestness.
Hope you found this post helpful.
I'm always eager to help.
Regards, Vikram
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Posted on
Apr 30, 2009 03:38 PM
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Auto Save
Hi all,
I'm back after quite sometime. No, no was not on holiday but involved in some hectic work. Forgive me please!
Today,the topic of my post is the ‘Auto Save of Review and Diary’ feature.
What is the ‘Auto Save of Review and Diary’feature?
When you write a Review or Diary, the Review and Diary content is auto saved in your Drafts every minute.
How is this feature useful to you?
Suppose your internet connection is disconnected or there is a power failure which leaves you fuming, no worries. You can easily retrieve your Review and Diary content on MouthShut.com as it’s saved in your Drafts.
How should I check my Drafts?
If you have saved any Review or Diary, then View my Drafts link is shown in My Dashboard below the Send a gift to yourselflink.
Hope you found this post helpful.
I'm always eager to help.
Regards, Vikram
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Posted on
Apr 10, 2009 02:25 PM
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Upcoming Birthdays
Hi all,
Today, the topic of my post is the Upcoming Birthdays feature.
What is the Upcoming Birthdays feature?
Upcoming Birthdays feature is just to make you aware of your friends' birthdays so that you can wish them on their birthdays by sending Gifts and M2Ms. It is shown on your Profile Page.
Upcoming Birthdays in the next seven days of members who trust you will be shown in your profile page. Members who hide their Date of Birth won’t be shown on Upcoming Birthdays.
Just anticipating a few questions I may receive as comments or M2Ms.
My Birthday is in the next seven days, still my profile is not appearing in ‘Upcoming Birthdays’ of my friends. What should I do to make it happen?
You may have hidden your Date of Birth in your profile settings. To show your Date of Birth to all, please do the following:
· Log in and go to Edit Profile Page. · Select ‘show to all’ in Date of Birth field. · Update it
Now your profile will be shown to your friends in Upcoming Birthdays.
How can I see more members in Upcoming Birthday?
Be active on MouthShut.com by writing quality Reviews, Diaries, Posting Comments etc. By being active, your list of friends will increase. This way you will get more number of birthday alerts.
Make your Date of Birth visible to everyone; enjoy your Birthday on MouthShut.com by receiving Gifts and M2M’s by your loved ones.
I'm always eager to help.
Regards, Vikram
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Posted on
Mar 07, 2009 10:25 AM
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General
Hi everyone:
A quick word on something which was bothering some of you yesterday.
Last evening, a few members complained to us that they were facing problems in going to their dashboard,diaries and a few other pages. "Page not found" was the message they were receiving. However, things are working fine and this may have been a temporary problem for some of you. Some members in fact even reported saying that their problems were solved soon after.
If you are facing issues even now,please do let me know.
I'm always eager to help.
Regards, Vikram.
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Posted on
Feb 11, 2009 11:10 AM
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General
Hi all,
Good news!
The error in uploading photos has been successfully resolved. I would like to thank all of you for keeping the faith. It was tough and frustrating for some of you but I'm glad that your patience paid off.
Now all of you can upload photos without any glitch.
For those who came in late and wonder what the issue was, here is the link that explains all: https://mouthshut.com/diary/jjjgmttum/Photo-Upload-Issue
As I mentioned in my earlier post, it would be great if you would write to me or Jasmine directly or to support@mouthshut.com" target="_blank"> support@mouthshut.com for any issues instead of posting your issues on the Diary.
Always eager to help
Regards, Vikram
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Posted on
Feb 10, 2009 10:51 AM
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General
Hi All,
Most of the Diaries which I post are planned in advance. Issues and features that need to be explained are discussed internally and then posted. However, this one is impromptu and posted without much internal discussions (though with a lot of thought).
Over the last few days, we have noticed that some of you are facing problems while uploading photos. The feature is working fine at our end. However, we do agree that since some of you are facing problems continuously, it means there could be something wrong with the uploading photos feature.
Our engineers are investigating the same and working very hard to resolve this issue. My only request - please do bear with us, the resolution is just round the corner.
Thanks for your patience.
And yes, instead of posting your issues on the Diary, it would be great if you would write to me or Jasmine directly or to support@mouthshut.com" target="_blank"> support@mouthshut.com, it would be great.
Always eager to help.
Regards, Vikram.
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