Q: What benefits does a Club Mahindra Membership offer?
A: Club Mahindra Membership ensures memorable family holidays with access to over 140 resorts, flexible vacation options, curated experiences, global timeshare opportunities, stable pricing, and activities for all ages.
Q: What Club Mahindra membership plans are available and what are their costs?
A: Club Mahindra offers various plans including a 25-year membership, a 15-year membership, a Bliss 10-year membership for seniors, and a Go Zest 5-year membership. Costs vary by season and room size.
Q: Can you explain the seasonal memberships available?
A: Yes, there are four seasonal memberships:
- Purple Season: Ideal for booking high-demand dates like New Year and Diwali.
- Red Season: Perfect for peak travel times, such as summer and school holidays.
- White Season: Great for those looking to avoid crowds by traveling just before or after peak seasons.
- Blue Season: Best for those preferring quieter, off-peak travel times.
Q: What do Club Mahindra membership fees cover?
A: The Club Mahindra Membership fees cover accommodation, access to amenities, and many additional benefits, without any hidden costs. An Annual Subscription Fee applies separately.
Q: Can unused holidays be carried over?
A: Yes, unused vacation days can be rolled over to the next year, adding flexibility to your travel plans. Please note that maximum 21 holidays can be accumulated together.
Q: What is the cancellation policy for Club Mahindra memberships?
A: Memberships can be cancelled within 10 days for a full refund. Post this period, cancellations are accepted but without a refund.
Q: Are international properties included in the Club Mahindra membership?
A: Yes, through partnerships like RCI, members can access international properties in locations such as Bali, Dubai, Finland, Sweden, Spain, Thailand and many more, with a nominal fee applying.
Q: What benefits do long-term Club Mahindra members enjoy?
A: Long-term members receive numerous benefits and discounts, including upgrades to enhance their vacation experiences.
Q: What types of accommodations are available?
A: Members can choose from various room types like Superior Studios, 1-Bedroom Suites, and 2-Bedroom Suites. Unique accommodations include floating cottages, luxury tents, and tree log huts.
Q: How often can Club Mahindra membership fees increase and by what percentage?
A: Membership fees are fixed at the time of purchase and do not increase during the term of the membership.
Q: What are the policies for upgrading a Club Mahindra membership?
A: Members can upgrade their membership anytime to accommodate growing family needs, gaining access to more privileges and experiences.
Q: How does Club Mahindra handle customer complaints and issues?
A: Complaints are primarily handled through a dedicated customer service line, with options to reach out via phone, email, or through their website.
Q: What is the availability like during peak travel seasons?
A: Availability can be tight; planning ahead is recommended to secure your preferred location and resort.
Q: What are Club Mahindra's environmental and sustainability practices?
A: Club Mahindra has committed to sustainability, with resorts like Kumbhalgarh, Udaipur, Madikeri, and Ooty receiving certifications for their eco-friendly practices and dedication to biodiversity conservation.
