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Symphony HiCool Smart i Room Air Cooler Image

MouthShut Score

37%
2.03 

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Cooling and Sound:

Value for Money:

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Rs. 9,991 (Launch price)

Symphony

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Symphony HiCool Smart i Room Air Cooler Reviews

New Delhi, Laxmi Nagar India
Very Bad Experience within 3 months
Aug 04, 2019 02:58 PM 7061 Views

Hi,


I have taken 41DB Dimond cooler from Symphony before 3 months and required two times service but yet not resolved the problem. The technician said motor has been damaged and that we have not available so we can repair temporarily with no warranty of time to work. I have completed 3 days of time to get service but not resolve yet.


Overall very bad service by Symphony.


Please do something if you can, because customer support and Technician "Gulab" of my area also said "I have reached to my home I can not come today" the time was 1:30 pm which time I call him.


Kottayam India
WATER LEAKAGE
Aug 03, 2019 05:31 PM 6956 Views (via Mobile)

This is my honest review in mouth shut, after using the symphony air cooler 50i, for the last 3 months.


I purchased this product from PITAPPALLIL AGENCIES, KOTTAYAM, KERALA, dated 25/04/2019.After reaching home, while pouring water i found that water is leaking from the drain plug. So i reported the issue at shop the same day itself. Tech. Visited aftet 3 days and put the new plug. But, after 3 days I poured cold water and found that the drain plug is leaking. Informed the issue second time to the company. Came after, 3 days and changed the drain plug abd gave me additional 3 nos, usef it for a week and the same coplaint again repeated.


So last month that is 3/07/2019 I gave a written petition against the shop and symphony company at consumer court kottayam.


Now the company gave excuse at court that the water is meant to change once in a month. So there is no problem for the machine.


So the case is in front of the hon court at present.


Symphony hicool i
Jul 21, 2019 11:52 AM 27513 Views (via Mobile)

Symphony is a household brand name associated with coolers. That's why I chose to buy Symphony hicool I 13L. Now I can't even begin where the problem is! It's difficult to clean. Dust goes inside from everywhere. Motor of the fan is my biggest problem! This is the third time in six months I had to contact service engineer to check the motor. If there is some problem with this model then shut it down, why fool the customers?!!


YOUR RATING ON

Symphony HiCool Smart i Room Air Cooler
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Shamacorby2MouthShut Verified Member
Bihar
Internal wires got burnt: Worst cooler.
Jul 13, 2019 09:16 PM 26604 Views (via Android App)

Hey everyone! I would like to share my experience of using Symphony Winter air cooler.


Never purchase this company's cooler as it has many defects in it.


I bought this cooler recently in March. It was working good for the first month but few weeks ago, we got a smell of burning.


Later after investigating, we found that the wires of this cooler were burnt. This was because of the water in it.


I would not recommend this cooler for summers. Instead, buy a 'safe'one. It is waste of money.


Thanks for reading


Bad product & Worst customer service
Jul 13, 2019 02:01 PM 6647 Views (via Mobile)

Product was defected, its water tank was leak from the lower end. When asked for solution from company side they denied saying, you should have checked it at the purchase point! Company don't cover body parts in guarantee!!


After being pushed by dealer they agree to replace tank but they haven't replaced it from last two months. Ridiculous and irritating!!


Nice Cooler
Jul 13, 2019 04:07 AM 26966 Views

I think this is the best cooler in market also and the value of money is worth.


There is no noise problem which generally every coolers has.


I am using it from last one years and till now I didn't have any problem. Though it is costly but I think it really deserves.


We need not to full the tank with water but just put a water pipe to the cooler. Maintenance is quite very easy and simple.


The best product I have bought.


So, Guys if you wish to have Cooler without any issues you can Choose this one.


Worst product
Jul 12, 2019 10:21 AM 6849 Views

How long can a company like Symphony fool people with such useless product. Simple ceiling fan will perform better


hyderabad India
Never buy symphony coolers
Jul 11, 2019 03:01 PM 6670 Views

Thanks for calling Symphony. Your service call has been regsitered vide HY20061901377, secret code 618. Our technician will contact you shortly. For warranty give bill copy. Out warranty visit charges are Rs.400/- incl of taxes.


Their services are worst than their products.


Got fault 3 times in 2 months and no body turned out to repair. 13000 RS wasted because I made a wrong decision buying symphony cooler.


Small Air cooler
Jul 06, 2019 05:27 PM 7842 Views (via Android App)

This is small size cooler. This not good for you because : ( 5, 799 in filpcart )




  1. Water cepecity is not good.




  2. Wind preser is not good.




  3. per day water ended




  4. Warranty will be applicable if registered with in 10 days of purchase.




  5. Delivery within this no. 07930130111




  6. Remote control




  7. With multi stage air purification




  8. Bacteria filter, smell filter, PM2.5 wash filter, Dust filter and allergy filter so on.




  9. Made in India




  10. Five button in cooler fan, cool, power, swing or timer




Mumbai, Maharashtra India
CHEATERS, LIARS, FOOLISH, USELESS symphony air.
Jul 05, 2019 07:09 PM 6476 Views (via Mobile)

WORST, USELESS, FOOLING, INCORRIGIBLE, SHAMELESS AND LYING services from symphony air coolers.


Do not have the CALIBER to listen to the truth, HOPELESS AND WORST technicians from symphony.


Never buy any of their coolers or their products because they do not have the CALIBER to take action against their technician even after destroying my cooler and plus they charge in WARRANTY, after three years later they woke up for my complaint. When the complaint was raised, these STUBBORN AND ARROGANT people did not try to resolve, no revert or any calls from symphony coolers. Only lies, lies, lies and nothing but lies.


Why is your symphony people FOOLING AND LYING and wrongly calling me from ahmedabad to be a technician for resolving the complaint which was not resolved and attended three years back, but all in vain.


Zainab2204MouthShut Verified Member
Pune India
Good Product
Jul 05, 2019 05:03 PM 6406 Views

It worked very well for 2 years n then the water pump got damaged, this cooler gives minimum cooling but is good if u keep it near by you.


It is perfect for small rooms, stores 50 ltrs of water which allows u to keep it working for long time n the remote controlling system is awesome, it has timer up to 7 hrs.


It has Dura-Pump Technology


Good selection air coolers from symphony
Jul 05, 2019 01:58 PM 6585 Views (via Android App)

Hi, This is prasad, from Andhrapradesh. I have purchased a remote operated air cooler from symphony( Touch 20) t is one of the best product from all air coolers, because




  1. Easy to operate




  2. Low noice




  3. It is having detachable water tank of capacity 20 liters.




  4. Horizontal and vertical swings will cover the entire area of medium sized room.




  5. Easy replacing of water




  6. Musquito protecton application also available.




  7. Having multi directional castor wheels by which we can change its position easily from one place to anther plase.




  8. Light weight and portable.




  9. Best worthy product with in the budget.




Rampura Phul India
Winter i
Jul 03, 2019 11:06 PM 6457 Views (via Mobile)

Worse experience


That was may worse day when I had purchased Winter-i water cooler. I am madly finding a remote control since three months. But I fail to find that. I am contacting customer care/service center regularly but his complacency was absolutely disgusting to me. So, finally still I can't use your stupid cooler because it's manual option is now not working


Rampura Phul India
Winter I water cooler
Jul 03, 2019 10:58 PM 6677 Views (via Mobile)

That was may worse day when I had purchased Winter-i water cooler. I am madly finding a remote control since three months. But I fail to find that. I am contacting customer care/service center regularly but his complacency was absolutely disgusting to me. So, finally still I can't use your stupid cooler because it's manual option is now not working


Symphony DiET 8i Tower Air Cooler.
Jun 26, 2019 11:00 PM 6536 Views (via Mobile)

Hello everyone today I am going to share a rivew on sympohny diet 8i air coolers with you.


1.When I brought this cooler on last summer I got warenty of one year. Which is looking to be best for this .


2.It has 8 liter water holding capacity which helps us to use it 6 hrs approx. non stop.


3.Its power of air evacuation is brilliant by this it cools our complete room easily.


4.This coolers have 3 modes to swich that is fast, normal, slow. Its price is near about 7000₹ .


5.So if you thinking about to purchase this cooler than you are 100% right.keep this things in your mind.


Thankyou!


Symphony air cooler 12T diet
Jun 26, 2019 07:40 PM 7531 Views (via Mobile)

I had three times problem with in a year and finally not working and also filed case in cosumer court.very worst services i called 10 times in customer care but no one visited for services.So Please don’t buy symphony cooler.


SYMPHONY COOLER 70i STORM
Jun 24, 2019 12:53 PM 6441 Views (via Mobile)

This is the worst cooler ever. .still it doesn’t works properly .example for many problems in cooler sound problem, vibration , water leak and so many problem.....also visit my home 8 TECHNICIAN almost 18 visit (2.5month )but single TECHNICIAN not solved my problem also not help symphony company only say ..................... Asuvidha ke liye khed h apki problem jaldi hi door ki jayegi.but not solved my problem last two months.only 10 day proper working .very very bad cooler.....dukhi kar diya bhaiyo is cooler ne ....sath m company ne b koi help nhi ki....abhi tk thk nhi hua h garmi khatam ho gyi...16k ka loss ho gya....


Symphony Diet 12 T tower air cooler
Jun 24, 2019 12:34 AM 6182 Views (via Android App)

These cooler is the best and good looking and long plastic body and good air power is the best so I have last year these cooler purchase so good working condition is the best and motor and pump is the best power system is good and good cooling of these coolar so these product is the available of offline and online and some online sights is the provide these product and value of return money in these product and guaranty and warranty is the 1 year of exchange with offer so these is good pdt


Best in class
Jun 23, 2019 02:14 PM 7443 Views (via Mobile)

Nice cooler, low sound, speed high fan. Ice chamber, wheels. Honey pad, swing mode plus .any more, install in outer space for best performance , inside room very high humidity no use , not work , place outside and some distance from you high water tank 70 leaters


Average
Jun 22, 2019 01:20 PM 6142 Views (via Mobile)

Not bad not good cooling is less and on high speed sound is more. Pad is so thick that air circulation is difficult


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