Symphony Diamond i with_Trolley Desert Air Cooler

Efficient, stylish, and energy-saving. Ideal for home & office cooling with powerful airflow & smart features.

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It has worst service and cooling is very low .cooling is only capable for a distance of 1 metre or less than it .price is more for such service.

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Services very poor

Quality not good

Speed slow

Air very bad and slow

No colling

Price high

Size not good

I hate this product

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This is very small in this range. And it's support team very walger. No fresh air in this item. And I suggest u don't like this.

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Since i purchased it last year i am not getting after sale service.Air quality is not cool.Everytime some things happen and it stop cooling.Not dt all value for money.Not satisfied at all.The company Technicians will fool you in the name of service.Never buy Symphony cooler is a suggestion from me.

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Worst service experience of company service stations jay gurudev electrical and electronics. He was called to change water pump but he damaged electronics circuit and blower fan.

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I purchased Symphony Diet 3D 20i on April 22 2024. They deliverd used/ display unit. I called their customer care no. Calls dropped after 2-3 minutes. I sent email. No response. Posted on X. No response. Finally I could register my complaint on WhatsApp. So far no email no call no response at all. Feeling like Symphony is dead. After couple of days I started cooler. Fan is very very noisy and cooling is less. Advice not to purchase Symphony coolers. You will be frustrated.

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I bought new symphony ice cube cooler in this session. I purchased cooler online website. But ice cube model is so small it's not for family only one single person use better. And air throw is not good. Air power is not good.and air cooler not good working in high room temperature. Please don't waste your money. Money wasted cooler.

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There no service support post sales, you keep calling them. Nobody will take call.

Really pathetic service from a known brand.

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Friendly work good and cheep work the product is also very good using it from last 5 years no complaint in using

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One of the worst sevices I have seen until now

In May we purchased air cooler

But suddenly 1 month back it wasn't working as we came to know that water is not pumping and the motor was repaired

We tried via WhatsApp and call and mail everything

They were not even responding for everything it's been more than one month as we contacted them but no one visited yet

Then we tried via WhatsApp but there is no useful thing too

I'm giving this one star rating for the way they are treating their customers not for the product

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I order the air cooler in summer season and i love the experience., nice cooling and good air.i will give 5 star rating in sound and cooling and also recommend to use symphony air coolers

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Cant cooling even at 42°c.worst cooler and price are always higher then other cooler brand.dont buy this

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I had purches New cooler witch have whater through problem from air no one is coming to solve this problem from symphony service center very bad experience by this symphony cooler. Customer care support is zero ??

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Symphony is one of the best appliance amongst all the cooling appliances.

The customer service is good and friendly behavior they have.

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Very good service given by symphony service center bhagalpur. My cooler is ok within 2 hours of complaints.

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Pathetic no cooling even

No after sales and service

No response

Just they make body supirrier 4 way cooling but its not working and no response from service centre

Design is ok but its not cooling

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Delivered today i.e 27/04/2023

Symphony coolers are worst, usless coolers.

The company is cheater

Advertised as the harvy cooler is 10 ltrs capacity, but it takes only 5 ltrs.

The air from the cooler comes with bad, irritating smell. The air flow is very very less. Not sufficient even for small room.

The honey comb pads are of cheap quality.

Once purchased, the company will not take back the cooler nor exchange with other cooler.

Cheater company with worst products.

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Symphony DIET Cooler is a blunder. Which company will put the water tray just above the motor and keep the tray open? So, A little water overflow on tray and the water directly falls on the running motor. Just exactly after one year the motor of my cooler burnt for same reason.

Technician give vague reasons as your tray holes are blocked, which was not true bcoz I always kept the holes unclogged, then he said water is hard, again that was not true as TDS level is just 350 which is drinking water quality.

But they won't accept their design fault. Total waste of money and peace of mind. I think a local assembled cooler can give better quality, service n value for money than symphony.

Mouthshut not allowing to put star rating of 1minimum it's accepting is 3. Looks like this is managed.

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I have purchased wall mounted symphony cooler but it’s not working now and they are not responding after so many complaints

See one message from symphony HO

“

Dear Customer,

Your Ticket number RP17042300803 is cancelled for reason - Bulk Cancellation by HO. For further assistance, Kindly reply to this Whatsapp number.”

Regards,

Customer Support - Symphony

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