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Voltas Vertis Split Image

MouthShut Score

57%
2.47 

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Voltas Vertis Split Reviews

Bad service
Jun 19, 2024 05:18 PM 1494 Views (via Mobile)

After 2 years, coil got defected. Luckily I had AMC so it did not cost me. But overall their service centre's are of their own will. They don't hear of customers. Customer care number and email id is useless and just a formality. No responsible person will come in front for solution of your problem. You will bd helpless all the time because company have not set any strong platform to hear consumers grievances. So just think 1000 times before you buy voltas ac


Bad Build Quality & Worse Service
Jun 01, 2024 09:14 AM 1421 Views

I have been facing issues with Voltas 1.5 Ton Windows Invertor AC from 21st May 24


I have raised a Complaint on 21st with SR# 24052104930 and gas was refilled on 24th May 24


Again, gas was leaked on 26th May and I have raised another complaint on 27th with SR # 24052759702


Since then I am not getting service from Voltas and everyday I call customer service # 9650694555 they are repeating engineers visit is scheduled for tomorrow.


I have tried calling Ginny Aircon Number # 9716842842 on 30th and they also mentioned engineers will visit on 31st but no visit happened.


I contacted customer service on 1st June, and again they are saying engineers visit scheduled for tomorrow( 2nd June)


Its been 10 days and I am been following Voltas services but this is disasters service by Ginny Aircon and Voltas.


Now I am raising this concern on social media about bad AC Quality and worse service from Voltas.


Wonderful split ac
May 24, 2024 07:29 PM 1106 Views (via Mobile)

The cooling is good and the quality and services are quite good and in a reasonable amount


There are different modes and making it a smart ac


YOUR RATING ON

Voltas Vertis Split
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Worst service
Aug 21, 2023 08:42 PM 4248 Views (via Mobile)

Worst service I had seen ever.


Don't purchase voltas items, they will not turn up even if product is in warranty period. Despite so many complains, no representative has even given a call.


I trusted name TATA but?
Aug 15, 2023 11:27 PM 4158 Views (via Mobile)

Purchased Window AC in April 2023 from dealer in Noida was givIng cooling problem called for service August 10from voltas center found cooling coil damaged / leaking from multiple points. They say part need to replaced don't have in stock or whatever till date AC repair is on hold just 3 months old AC , called service center as well online but not got specific date of part replacement. Today 15 August already 5 days wasted and Im enjoying summer without AC. Thanks to Voltas.


I have used LG, Hitachi, Whirlpool products no issues with them wanted to try Voltas Tats Indian product but not happy with product performance and service net


Worst product purchased from voltas useless produc
Jul 04, 2023 08:32 PM 4572 Views (via Mobile)

I have purchased window ac and that too inverter ac, in 1 year only this product shows its true colours, 1 st time gas leaked , second time suddenly ac stoped, and this product and it's services both are worst because at the time of purchase they strictly mentioned that do not called local technician otherwise we can loose it's warenty and guarantee both , so we stupid people always called the customer care of voltas.voltas service is worst then worst whenever I have asked for free service they just clean the dust , they never check the ac leakges or any other parts but when we called them after free service they always tells a new problem with ac and also while fixing ac they do something with ac so that we call them again and they can take charges from them .i am facing this issue a lot and I will definitely write to voltas company ceo also and will definitely going to tell him about this useless product and it's services.i don't want to give any star even to them I will never suggest anyone to take voltas poor service poor product


Cooling jabardast
Jul 03, 2023 07:05 PM 3906 Views (via Mobile)

Installed window Ac after starting 20minutes room colling chilled l. Very good product.coustomer support very good response,


Miss Selling Pathetic Voltas Experiance ( Fraud )
Jun 18, 2023 01:01 AM 5148 Views

I guess I may be one of your countless dissatisfied customers. I am attaching my bill of my Voltas 1 TON Window AC, which I have purchased on 16th of May 2023 from” SAHU ELECTRONICS ROHINI SECTOR 16.( Details are as GSTIN:- 07AWXPS8620H1ZR)


Invoice No:- 1918.


Installation fixed for the dated 17/06/2023 from Sahu Electronics only. I received call from( 870042XXXX) installation team but instead of self-visiting he sent another person from AM Services Voltas Authorized Service center RZR 55-56 Chanakya Palace Part II Delhi 110059.


Two person from service center visited my palace to install the ac and his name was Ganga Sharma( 981878XXX),


Without checking whether it will work or not, the installation person fixed one, against which he charged us full 1890 rs and left my place.


After Two to three hours when Ac was not functioning and their was no cooling in the room, I called them and briefed the issue, they said, are sending a technician to rectify the issue .


This time another two person were visited to check the issue these two person were in Voltas T-shirt though earlier one was not. These people told that it cannot work at all, it will not work here. Why they have installed here asked your dealer to replace this ac and asked for them for the split AC.


Then I called to Dealer Sahu electronics:- 9810553236 to replace this and send me split ac for the extra amount I am ready to pay, but he completely denied stating that ki Unhone legaya he Ku Jeb yeha leg he nahi sakta tha, aap unse baat kero mai kuch nahi ker sakta I told him that now this ac is good for nothing for me kindly resolve he started shouting on me and just denied.


Now being a brand what kind of service you guys are providing to your customers, neither your dealer nor your service center are helping me I paid full amount for AC and price and extra 1890 rs for installation which is a completely a loss of approx 27 K even without availing 2 minute of your services. Even still your ac is fixed in my window they did not un-installed it.


Kindly asked your service center to un-installed the AC and refund my installation charges and replace my ac to split ac.


Now this is my 1st time humble request to refund my amount or replace my ac from window to split, else being a frustrated customer I will raise my concern to the consumer firm.


Totally dissatisfied with VOLTAS as of now so kindly rectify.


Voltas customers care
May 30, 2023 06:45 PM 4690 Views (via Mobile)

Worst service provider voltas customers care. They send us near by technician. Actually they are not a voltas technician. Untrained and unprofessional. They took money from you.


Vary worst
May 01, 2023 03:17 PM 5171 Views (via Mobile)

Ac , service, customer care all r worst of tata group and tata products . Ac 2 months bhi nai chala Voltas ka. Customer care me call karo to un logo k pas koi data bhi nai hota. Voltas AC bhi bekar he and tata croma bhi bekar he.


Voltas service is worst
Apr 27, 2023 08:35 PM 5133 Views (via Mobile)

Service person hamare Ghar aaye the but at that time we can't find out our bill service person humse 500 rupees le gye h 4 days ho gye h hamare pesse vapis nhi aaye h kyuki ye hamari first service thi I really recommend to my friends and relatives pl


Voltas 1.5 ton window ac
Aug 13, 2022 02:46 PM 7023 Views (via Mobile)

I brought this voltas ac 4 months before and there is several problems in this product in every 10-15 days they change the coil, refill the gas 3 times , ac noise is like a generator . And service is very bad. there is no one in the company who give a satisfying answer. Very bad product.


Bad quality... Not happy
Jun 19, 2022 09:12 PM 7824 Views (via Mobile)

2 months back I bought voltas window invertor ac and within 2 months I had 3 times major problems.... Within 1st month coil and gas was changed and i suffered for 6 days during maintenance... 2nd time i again compal


Worst service after sale
Jun 14, 2022 03:20 PM 7959 Views (via Mobile)

I bought a voltas inverter split AC on 17 July 2021 but avail free service AC indoor unit throws water droplets ?? problem occurred after that I complaint several times last 2 months but no action taken by voltas.


Worst product voltas window ac 1.5ton
Jun 12, 2022 01:53 PM 7913 Views (via Mobile)

I purchase 2pcs voltas window ac 1.5ton. But in 1st month one ac go down and second month 2nd ac loose its cooling. And worst service provider company ever. Customer care always said our software is not working so can't accept your complaint.


Pathetic Customer service
Apr 14, 2022 06:54 PM 10149 Views (via Mobile)

I received a damaged window AC, later contacted Voltas service centre via phone & e-mail. No satisfactory response was provided and I have been waiting since about a week for gas refiling as a brand new AC is not at all cooling!


rjshanky15MouthShut Verified Member
Rae Bareilly India
Voltas Ac is trusted brand
Apr 10, 2022 07:58 PM 10360 Views (via Android App)

This Ac is fast in terms of cooling and also when it comes to chill down at 16° temperature it does the job very well, when it comes to temperature most of the air conditioners are locked at 18° but voltas goes down to 16° but sometimes when the compressor turn on at 16° in turbo mode it makes a lot of noise which is quite irritating, but overall its a good one


DONT EVER BUY VOLTAS AC
Apr 09, 2022 12:02 PM 10456 Views (via Mobile)

This company is really pathetic. I dont understand why these people rated 5 star. they dont deserve this much rating. Their customer service really sucks and i am surprised by thier response that they gave me. Let me tell you my story first 2 techinician came for ac service they told us that your ac fan is destroyed we have to install the new one and that technician requested company for that part. I have asked them how many it will take because some guest will visit us soon they told us it will take some time like that i have waited after 13 days they came and installed small fan in it and i have asked them to check if there any problem or not then they checked it and said all okay. Then after that i have felt that my ac not cooling i have called their customer service for that they didn't reply. I have filed written complaint to them and they didn't revert back. After that they answerd my call and gave technician number and i have called them she told me that they receive 600 up calls from customer and this is our rush hour then i said this is your problem if you face this problem in every summer why dont you take out some solution for that. Then i said some guest are going to visit us soon so that why i want you to come urgently then she said i will allot the technician he will visit you Tomorrow. After that nobody came and then i got one message from them we canceld your request because my ac is a non voltas product. Now i want to ask this people one question do you take me as a fool or do you think i dont have any sense do you think that i dont know which company ac i have this is really unexpected from them and i my eyes they deserve 0 star.


Poor customer service, rude staffs of voltas
Apr 02, 2022 08:45 PM 10829 Views (via Mobile)

We bought Voltas window AC 1.5 ton in September 2019 and mother board was collapsed within 2 years that is in October_21 then we repaired that by paying. The technician insisted us to register us for AMC (Annual Maintenance Charge) and charged Rs. 710 saying that you will get 2 free AC service for one year. Now on 23 MARCH 2022 I called their customer care and they said technician will visit within 24_48 hrs but no one has been visited till 4 days. Then I again called them they said technician will come today but no one has come then I wrote an email after that their executive called me and promise me that 100% today or tomorrow we will send our technician but no one has come. Daily I am keep calling them and each and every time they say today 100% technician will come and they keep giving numbers of service center but no one answers the call if they answer then they speak very rudely. Today also their staff shared another staffs number and when i called him he said i will send tomorrow then he said" AC toh chalalo aap, agar kharab ho jayega toh hum h teek karke dene k liye". Then I explained him its not working properly then rudely he said " Yeh koi baat todi h, abhi time lagega baut rush h abhi nahi ayega koi wait karo. I had a very pathetic experience from them. I would recommend that if they can't give a quality and quantative service to their customers then buying their product is totally useless, waste of your time and energy because they don't bother about you. They are good while buying their products and if once you buy then you have to beg them but they don't show any courtesy and you only have to keep calling them but your issues will be never solved. I never had such kind of experience with any company. My rating will be -0 for ther product and customer service.


Window ac service
Mar 23, 2022 06:45 AM 11371 Views (via Mobile)

Voltas is never serious for coustomer service at all no coustomer feedback after sales u request them they never bother except date pe date only


YOUR RATING ON

Voltas Vertis Split
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Recent Questions and Answers on Voltas Vertis Split

500

What is the price for rotary compressor for Voltas 1.5 TR Elite model

Apr 13, 2015

By: navsehgal

Answers: 0

500

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