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Voltas-Vertis ELITE 1.5T SAC Image

MouthShut Score

68%
2.74 

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Voltas

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Voltas-Vertis ELITE 1.5T SAC Reviews

No Resolution to my 8th SR in a row
Jun 11, 2024 05:56 PM 1613 Views

My SR 24052906043 is opened since 29th May 2024 but still there is no resolution. This is my 8th SR with the same AC. For more than 1 month Voltas AC that too 2023 model is not working. Now, they stopped picking up my call. No resolution on vcare@voltas.com and accare@voltas.com. Now only one way to go that is consumer forum


Excellent product
Jun 11, 2024 02:45 PM 1576 Views (via Mobile)

Good product for best price


I have using since for 1 year no 1 product for my self there was no problem with voltas


Voltas inverter split AC
Jun 11, 2024 01:17 PM 1751 Views (via Mobile)

Bhot hee acha product hai ye


Cooling bhot best hai


Mene 2 month pahle hee apne ghr me lagvayi hai .


Service bhot achi hai inki


32000 price me li thee 1.5 ton ki 3 Star ?


Bilkul silance hai ye ac


Size me choti see dikhati hai


Bus pese thode jyada hai


YOUR RATING ON

Voltas-Vertis ELITE 1.5T SAC
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CRAP
Jun 11, 2024 11:22 AM 1443 Views

The shortest and most apt description for Daikin AC's. Really overpriced and horrible quality. Consistently bad machines topped with really bad service. Please do NOT commit the mistake of buying Daikin. Even the cheaper Korean brands are much better both in terms of quality and service. Daikin is horrible and I have had this experience with them consistently for different AC's that I have bought from them. Really unhappy with them.


Horrible service, blocked my mail ID and number
Jun 06, 2024 08:37 PM 1884 Views (via Mobile)

I have been trying to reach out to service but number not reachable then no resolution of issue even after 1 month of delivering a faulty product. This is my review for Voltas after sales Service which I experienced just after 3 weeks of purchase. Finally they blocked my number and email ID and I am left with a faulty product.


Customer Care Experience:


Unprofessional Communication: The customer care representatives sound unprofessional, lacking the competency expected from a company under such brand name.


Incompetence: The staff appears to be illiterate, naive and amateur, unable to handle queries or provide satisfactory assistance.


Poor Service Standards: The overall service does not meet the industry standards, making the experience frustrating and inefficient. Their customer care email doesn't respond.


Service Center Experience:


Unworthy service centre: The service centers seem to be distributed to contractors who are incompetent and unworthy of representing Voltas.


Lack of Customer Focus: The service personnel are ignorant and do not seem to value or care about the customers' needs. They finally blocked my email id and number altogether.


Ineffective Warranty Service: Even for products under a fresh warranty, the service centers fail to provide the necessary support or resolution.


Personal Experience:


Product Malfunction: I had a brand new AC and stabilizer, the stabilizer malfunctioned, and contacting the service center was a disappointing experience.


Poor Support: The customer care gave me a service center number where the representative was equally ignorant and incompetent.


Lack of Resolution: The entire experience felt like dealing with an untrained, uncaring team that did not reflect the reputed Voltas name.


In summary, Voltas after sales Service fails to deliver the expected quality of service, leaving customers dissatisfied and unsupported.


Poorest service
Jun 06, 2024 03:39 PM 1430 Views (via Mobile)

Very poor service


Never got such poor service for anything in my life


Their official and customer care are of no use


Yes I will recommend this brand is good????????
Jun 06, 2024 11:20 AM 1403 Views

I will recommend every one fast cooling also consume low electricity and it's service also good and affordable price


Poor service
Jun 05, 2024 11:34 AM 1319 Views (via Mobile)

It’s been more than 10 days but nobody responds from Voltas.


Poor service i must say. I will never ever buy Voltas


Churu India
Nice product
Jun 04, 2024 06:38 PM 1520 Views (via Mobile)

Nice one , great work , turbo cooling in a few minutes( avg. 15 mint.) ?? in built wife esay to use by mobile app.


Got delivery and installation on time.
Jun 03, 2024 03:18 AM 1371 Views

Best Ac For Home and Office Use. Performance is very good. Power consumption reasonable. I recommend this product positively.Nice product only installation part is little costlier. Got the product very quick and installation also done very fast by Voltas guys.


FAULTY PRODUCTS
Jun 02, 2024 01:59 PM 1574 Views

THERE IS NO MORE WORD TO DESCRIBE ABOUT VOLTAS.


THEY ONLY DISTRIBUTES FAULTY PRODUCTS TO COMMON PEOPLE AND EARN MONEY. AND THERE ASM MR. SHANTUNU(PHONE NO; 629510XXXX) ALSO NOT RESPONDING PROPERLY IN ANY ISSUE FACING BY COMMON PEOPLE.


HERE, IN RATING THEY HAVE A LIMITATION OR ELSE I WOULD RATE - MINUS STAR .


I AM SAYING ALL THE PEOPLE OF INDIA PLEASE GO FOR OTHER COMPANY IF YOU ARE PLANNING FOR PURCHASING VOLTAS AC.


THEY WILL NOT RESPONSE YOU AFTER THE PURCHASING.


HERE, I AM FACING THE PROBLEM AND ASM SAYING THAT I CANT DO ANY THING ABOUT YOUR PROBLEM.THIS IS YOUR PROBLEM WHY SHOULD I FACE THAT. GO AND TALK TO TOLL FREE NUMBER .


THAT'S A RESPONSE I AM GETTING FORM THE VOLTAS REPRESENTATIVE AND THERE WORKING MANAGEMENT PERSON,


Descent product.
May 30, 2024 05:16 PM 1454 Views (via Android App)

I've been using the Voltas AC 1.5 ton for about a year now, and overall it's been a pretty decent experience. The cooling performance is still strong, it cools down the room very quickly even in the peak of summer. But the noise level has gotten worse over time, sometimes it's really loud and disturbs my sleep.


The remote control is mostly good, but a few buttons are not working properly anymore, which can be frustrating. Energy consumption is okay, but I did notice a slight increase in my electricity bill after few months.


One thing that still bothers me is the design, it looks really outdated and doesn't match the modern decor of my room. Also, I've had to get it serviced a couple of times because of minor issues, which is a bit inconvenient.


Overall, it's been reliable but there are definitely some drawbacks that could be improved. If you're looking for budget-friendly option, it's not bad, but be prepared for some minor annoyances.


Voltas
May 30, 2024 05:06 PM 1480 Views (via Mobile)

Voltas is the best AC with cooling and features everything.


It is so easy to use and its not so much expensive. Everyone should buy Voltas AC


Pathetic customer service and behaviour from
May 28, 2024 03:39 PM 1289 Views (via Mobile)

I purchased ac on 22 may until 28 may no one came for installation I called customer care so many times but not getting any responsible answer, people from customer service looks like sleeping over the call and they don't have sense to talk with customer, received a call from service center but lady who was calling behaving like she was giving me favour to send there technician mistakenly I ask time for technician she got angry and hangup did not answer the call I think they are hire people from forest who don't know the customer service kind of think I realise to bought voltas ac is a biggest mistake . The lady sitting in the service center is seriously doesn't talk customer properly and using false language..


Best Product to Buy
May 28, 2024 12:56 AM 1495 Views

The Voltas- vertis Elite 1.5T sac. After Extensive use, I can confidently say that this product is worth investing in. Here`s why Cooling Power:This AC`s 1.5-ton Capacity provides Quick cooling, making it suitable for mid to large sized rooms. Even in 45 Degree of temperature It can make you feel comfortbale . And the most important thing we worry is high electricity Bill so its EER(Energy efficiency ratio) ensure you to enjoy cool environment without worry.


This Ac is bullcrap
May 27, 2024 11:58 PM 1313 Views (via Mobile)

Bought this AC a year before and sucks big time. Doesn't Operatebwith efficiency and what we get is a fan running. Pathetic product. I think TATA must rethink and leave AC business. It's hightime they suck


Disgusting service and pathetic product
May 27, 2024 05:17 PM 1278 Views (via Mobile)

Purchased 2 split ACs of 1.5 and 2 tons. One does not cool well and doesn’t actually go on sleep mode and the other leaks water. If it’s the installation that’s gone wrong, and it needs to be corrected, why should we need to go through the whole hassle and who pays for my freshly painted walls that were ruined and my sofa? Stay away from this so called Indian brand. Go for Daikin which we had and sadly replaced


Installation service
May 22, 2024 03:23 PM 1499 Views (via Mobile)

Sbse buri service h voltas ki, ye boht hi loot te h, sbse jada bkr h service in East Delhi, ye installation k naam pr loot te h, Indian product h pr ye Indian k naam pr kalank h, Inka wire or pope bht hi mehnga h, pls koi bi voltas ka AC purchase nhi kre, q ki iski service sbse jada worst h, ye log hmse 16000 rs leke gae h, , inse koi bi AC na le q ki ye AC k roop me janwar h janwar, very rude behaviour, , very lootere, , isse acha toh hm foreign company ka AC le, , ye bht hi bkr h bht hi jada, , pls boycott voltas AC, , pls boycutttt, , , , pls voltas AC boycuttt, , , , East Delhi me toh bht hi bkr service h, pls in lootero k wajah se voltas ka AC nhi le, , ye company bht hi loot ti h, chor h sale sbi chor, , sbse bde chor h sale, , , voltas b, , , or ha hmre yaha jo service provider aaya tha wo had se jada bura tha or bht hi rude tha, , , uska naam Deen Mohammad tha, , pls jb apke yaha ye aae toh isko entry hi Mt Dena guys, , q ki ye bht hi bkr tha or rude tha, , seriously guys is Deen Mohammad se toh mt hi lagwana, , ye aae toh bhga dena, , sbse bkr person h yeeeee


Shocking service in Voltas AC installation
May 12, 2024 05:51 PM 1800 Views (via Mobile)

I had purchased an Inverter 1 ton Voltas AC from Croma Dehradun. The installation was supposed to be free.When two mechanics came for installation they said they will charge Rs 1000 for nitrogen flushing. This was not in the terms but I was helpless and had to pay. But, more shocks were in store for me. When they started the job, I could sense that they were very poorly trained and were proceeding very shoddily. They dug up my outside wall for the cables leaving ugly gashes. Suddenly I found that my internet was gone. My internet cable was near the compressor but sufficiently away from the AC cable. These so called mechanics had burnt my internet cable while welding the pipes and didn't bother to inform me. On completing the job they asked me to check and I found the device was working. Accordingly I gave the installation confirmation.


However, when the summer commenced( after around two Months), I found there was no cooling. I registered a complaint. A different mechanic came and said the fault was with the internal cabling, which was done by a different person and he washed his hands off.


Now I called this person who had done the internal cabling. He was undoubtedly quite competent and I explained him the situation.He checked the cabling and found that the fault was in the Voltas pipe connection. That Voltas mechanic did not bend the pipe properly leading to a cut from where the gas was leaking.


I am now back to square one and so cut up at the shoddy treatment that has been meted to me. The temperatures are flaring and I am not sure when these Voltas guys will make it work.


Thought that at least I should make the society aware about their supreme incompetence and apathy.


Voltas 1.5 Ton review
May 11, 2024 05:42 PM 1900 Views (via Mobile)

I bought 2 Voltas 1.5 Ton air conditioners but I feel sorry for the fragile plastic front grills , the clamp holding the front cover gave away on very first service. Today i installed another new AC as my faith in Voltas, but sorry to say , even the electric cable attached to the equipment is hardly 1.5 feet. On What does the prestigious TATA VOLTAS wants to save money on.


This time not impressed & satisfied


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