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Voltas 242CY 2 Ton 2 Star Split AC Image

MouthShut Score

69%
2.85 

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Rs. 38,138 (Launch price)

Voltas

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Voltas 242CY 2 Ton 2 Star Split AC Reviews

pankajparihar08MouthShut Verified Member
vadodara India
Very Good for big halls
Jul 19, 2015 09:10 AM 29819 Views

Well I had previously 1.5 ton LG ac in my Hall. but then I shifted this 1.5 ton ac to my bed room. And then I wanted a 2.0 ton ac in my hall. And 5 star too. as this makes energy efficient .


I searched online. 2 ton with 5 star ac. I got very less suggestions. and going with brands like LG. that was too costly. So I see this AC. 245dy voltas. It has good specification. And I consult to one of my friend. He has some good knowledge of ac. so he said. this is good.


So I brought this ac. Seeing the price. I brought this in Rs 45000. I am very satisfy with it till now. I called voltas for installation purposes. When AC reached home. It was a hassle free installation.


And 2 ton is very good. I cools my hall very quickly. Really loved this. And even the cool air reach in every corner of the hall. Coolness is very good. cools very fast, .


And 5 star makes it energy efficient. And air conditioner doesn't make much sound. Only a little sound when you run ac in full fan mode. I recommend this AC to those who want a 5 star 2 ton ac for there big rooms, or even for big office or working place.


Rampur, Uttar Pradesh India
ALL ACs are defected.
Jun 14, 2014 10:26 PM 45673 Views

ALL ACs are defective


Voltas has the worst ac. Guys don't buy this AC, it will stop working in 6-7 months.because of manufacturing defect . You can see it in the pic. Ihave taken this pic while engineer was talking about manufacturing defect. They will l fix the issue and again in 6 months u will get the same problem and this time no warranty. Lol!! Here starts their business!!!.Guys believe me life of ac is 6-7 months.I.have more pics and audio to drag them in court.


9818778168


delhi India
Worst Service Ever
May 16, 2014 02:58 AM 45911 Views

WORST after sales service. Issue with the product: AC not cooling properly. Its still under warranty(compressor warranty).


Minor ISSUES with the service from company:


1.No response from technician after numerous calls to the customer care.


2.First technician came WITHOUT any tools. Did not touch the product, still took 350rs visiting charges and told us to get gas refilled by a local shop who will charge lesser than the company.


3.The customer care executive did not know the charges of refilling of gas and told us that only a technician can tell us.


MAJOR ISSUES with the service from company:


1.2 technicians came, one said there was gas in the AC and the other one said there wasn't any. But both said that while repairing / replacing the under warranty compressor, the gas will get leaked and we will have to pay for it. MY POINT:  IF MY UNDER WARRANTY AC HAS GAS WHICH GETS LEAKED DURING REPAIR THEN WHY SHOULD I PAY FOR IT? WHAT KIND OF FREE UNDER WARRANTY REPAIR IS THIS?


2.Prices quoted to us for refilling of gas:


a)1st technician: 3500rs.


b)2nd technician: 2850rs.


c)1st CCE: she doesn't know. d) 2nd CCE: 1500rs. MY POINT: IF BOTH THE TECHNICIANS AND THE CCEs ARE REPRESENTING VOLTAS THEN HOW CAN THE PRICES BE DIFFERENT? THE REPLY OF THE TECHNICIAN TO THE PRICE DIFFERENCE WAS THAT COMPANY DOESN'T KNOW ANYTHING; THEY QUOTE VAGUE PRICES.


3.Its been three days since the 2nd technician has visited and took 350rs visiting charges from us but still hasn't got the AC collected from our place; leave alone, repairing it.  MY POINT: WHAT ARE THEY WAITING FOR, THE SUMMERS TO END OR THE WARRANTY TO FINISH?


If voltas has outsourced technicians or have some tie up with local shops, then it must maintain a few standards. I hope someone from VOLTAS will look into the matter ASAP and will get back to me with a proper solution.


YOUR RATING ON

Voltas 242CY 2 Ton 2 Star Split AC
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Voltas- Real Indian.
Oct 07, 2013 12:59 PM 17712 Views

We bought a new Voltas Vertis Plus 2 ton split ac on April, 2012. The installation was very tedious and we already had to pay extra from the standard installation charges. Then cooling was very low and that had to be fixed.


Now water is flowing from the indoor unit and its flooding the entire hall. Watch the video to witness it. Useless Voltas. Now I understand why people run behind foreign brands.


It's just 1.5 years and look at the condition.



Show Video

Voltas Split Air Conditioner Review
Jun 04, 2013 04:36 PM 20145 Views

My name is Ajay Khanduri and we bought a Voltas 2 Ton Split Air Conditioner from M/S Pankaj Electronics - Mayur Vihar, on May 26 - Sunday - 2013. Pankaj Electronics is a well known name and we are a repeat customer of theirs. I have always had a good rRajeev_Vermact for TATA name, may be its because of Mr.Ratan Tata's image, and their Voltas All Weather ACs was impressive, so I thought lets put a few thousand extra and get a quality product for my office at Mayur Vihar.


My visit to Pankaj Electronics was brief, and they recommended Voltas, which helped boost my confidence and I bought the product.Sunday our office is closed, so I got it Installed. I would like to add here that the installation service is a mess and one can't expect quality even after paying 4000/- extra for cladding, Wiring, etc. After installation, it was witched on  and worked for 10 minutes. Satisfied, I shut it and closed the office.


True to my worst fears, I got a call from my office early morning that the AC was not starting up. I told them to check all things and as its a brand new unit, there is no issue with it. I reached around noon time to find my team sweating at work and the AC not working at all. Apart from Turbo Function, rest were all dead. The cooling was ZERO and a call to Pankaj Electronics got a response that a technician will come over to check.


No one arrived and when I called them again the next day, I was told that someone from Voltas - A voltas Engineer will come to look into the problem. I was informed that this problem is due to lower voltage problem from the grid and hence nothing they can d about. I was thinking - is my office the only one getting low voltage from Grid or these people are playing stupid games without offering support. No one came to check even on Tuesday. They said someone will visit on Wednesday.


After waiting all day Wednesday, we logged a complaint with Voltas Service Center at 5:30 pm, only to be told that NO Previous complaint for this matter had been issued by the dealer. They claimed total ignorance on the matter and asked us to wait for 24 hours for service engineer. Thursday and Friday are gone and Till today - Saturday, there is no engineer here. A call to their service center just minutes back got this answer" the complaint is being looked into by higher authorities and you need to wait".


Update - June4th'13


After posting these reviews on Saturday, Voltas support contacted us and sent an engineer to check. He said that there is no gas. It has leaked and its a dealer installation issue. He will send someone on Sunday to fill gas. On Sunday, I opened the office to get their engineer to do the repairs. Monday the AC started to work, but the cooling was not up to the mark. Voltas engineer visited in the evening and topped the gas. On June4.13 morning the AC is again Dead!


Update June 5'13


Its Wednesday, the AC is dead. We are sitting in our office, in heat and sweat thanks to VOLTAS AC Support. At 4:40 pm Voltas Mechanics( can't call them engineers) visited the office and after scratching their heads went away telling us that the voltage is higher in our office. Bunch of jokers think that our office is the only one getting power from the grid. They left without doing anything. The TATA Voltas AC is dead as ever.


Update June 6'13


Its Thursday, another day of heat and sweat, as we realize that there is no one at TATA Voltas responsible enough to back their own product. If you are planning to buy an AC take out advise and steer clear of Voltas. We made a mistake choosing Voltas.


Update June 7'13


Its Friday, no response from TATA Voltas. Its obvious, they don't give a damn for their customers. Customers like us are just fools, getting lured by those snazzy ads and the feel good branding created for TATA products. Its a shock for us. Brand new AC dead for 11 days now and no one ready to solve the problem?


Another call to their good for nothing Call Center was made at 12:30pm. We demanded to talk to manager incharge and found Mr.Nitin Sharma, regional sales manager - Voltas out there. He told us to send him all details on his email id: nitinsharma@voltas.com and he will see to it that the problem is solved by the evening today itself. We sent a mail to Mr.Nitin with all the details.


Nobody showed up till 5:45pm and then we again called Mr.Nitin Sharma on his cell no. he told us that we will need to wait a few more days to get a resolution! Is it not ODD that the dealer and company are asking the customer to wait and not doing anything for an issue pending for 2 weeks now?


Update June 8'13


Another day of Heat and Sweat. Almost 2 weeks and TATA Voltas AC is lying DEAD in my office.


We have decided that we will wait till Monday - 10/06/13 and if there is no support still, we will buy another AC from a reputed international brand and throw away this junk of TATA Voltas Crappy AC out on the street.After spending 44k I feel more cheated than ever. These people are just fraud! Please don't buy any TATA product. Its not an Indian Company, its a Fraud Company!


Update June 10'13


We got a call on saturday - June08'13 - after posting another series of reviews online that someone will come to repair the AC in the afternoon. Don't know what they did but the AC is working for Once now. Our confidence in this product is ZERO. I doubt if it will even last 24 hours. TATA Voltas Support tool 2 weeks to repair their product, making us wait endlessly despite repeated complaints and reminders. I say they are worse than government services.


Update - June10'13 - 2:00pm - AC is dead again after working for mere 5 hours.  Tell me what you think of TATA Voltas quality? I am back in queue for support and hope to get their attention in a week or so.


Once again after sending mails, the mechanics came over and told us that the unit will be replaced.


Update - June 11'13, the outdoor unit was replaced by Voltas. The AC was now working off and ON. It would switch itself off time and again for no reason at all. Another day of sweat.


Update - June12'13, after another complaint, the mechanics visited and informed that the Inverter needs to be replaced as the input voltage is low. The dealer told us that he does not have a stabilizer for 5 kw, so we have no option. Why is this moron selling a product if he has no stabilizer in the first place?


Update - June13, 13, the AC is working fine, or perhaps its because its cloudy outside! Its odd, the stabilizer is the same, why is it working now?


Update - Jun20'13, Its either cloudy or raining outside most of the time since last few days and the AC is working fine now. Voltas Mechanics just visited - out of the blue and went about inspecting the AC - no invitation from us! They claimed the voltage as culprit, so when we asked them why the gas leaks, they had no answer. In 25 days, this machine had 7 mechanic visits, 4 gas fills and full replacement and now without any stabilizer change it seems to be working fine - only because its not HOT OUTSIDE!


Wonder what will happen when rains have passed and again temperatures rise above 45 degrees.


Update - June26 - The AC is leaking through its vents! Water on my desk, just saved my monitor and tablet.AAaaaRRRrrrGGGGhhHHH pathetic!


TATA Voltas Air Conditioners are not built to operate in temps above 45 degrees, and that seems to be the only logic that fits the situation.


For those looking to buy a TATA Voltas AC here is my advice - Don't be fooled by their patriotic image, their products are not worth buying.


Trivandrum India
Waste of money
May 22, 2012 08:41 PM 18575 Views

Never make this mistake by  purchasing a VOLTAS AC. I waited for 5-6 months now, not even a response from the company. The product was faulty from the beginning , dealer does not support , poor response from the service team.


What should we expect from this company? Ever get cheated...go for Carrier, LG. It seems the company is just cheating the people by giving ads regularly without proper service support. I had lost money buying voltas shares. Now when I purchased AC , I came to know why.....


Regards


Bino.C



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