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Voltas 182 CYE 2S 1.5 Ton 2 Star Window AC Image

MouthShut Score

55%
2.53 

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Value for Money:

Rs. 24,000 (Launch price)

Voltas

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Voltas 182 CYE 2S 1.5 Ton 2 Star Window AC Reviews

It's ok ok not so good not very bad
Sep 18, 2021 03:43 PM 16533 Views

We did two times servicing which was fine. But the third time we called a technical person from Voltas servicing for resolving the E2 error. He suggested changing the sensor but he said if we want then we can change if we don't want then we can wait. But the new sensor warranty is only for 3 months. We asked him it isn't working to keep changing the sensor every three months.


He did not give any answer not he bothered to explain how this works or impacts the functioning of the AC in the future.


Which left us no choice but to call a different technician while we remain clueless and unsatisfied.


Excellent cooling
Aug 20, 2021 11:24 PM 17568 Views (via Mobile)

It's a good quality product in this price.Give cooling very well.I loved it. Cooling very speedily N no any noices from this.Looking good, I like the colour of Ac.It's give a very good feel when this over cooled.


Poor quality product /pathetic service
Aug 19, 2021 11:44 AM 17852 Views (via Mobile)

I bought a voltas window ac 1.5 tonnes, , in 2019, , I bought it with 5 years warranty wherein they asked me to go for two paid services in a year andI will get the complete service n everythingcovered for 5 years..i am perfectly following company's warranty rules..


But this AC gets faulty atleast 4 times in one season.. N very poor customer service by Voltas..Earlier they had corona excuse, , but now it's August.. No corona excuse.. N they are lingering it from last three days.. Minimum timethey take to resolve one complaint is 7 to 10 days..


Good salesman


But pathetic. Pathetic n pathetic customer service..


It feels like banging our head with voltas.. I paid hefty amount n today I am crying like anything..


YOUR RATING ON

Voltas 182 CYE 2S 1.5 Ton 2 Star Window AC
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sundeeproyMouthShut Verified Member
New Delhi India
Best Air Conditioner At Good Price
Mar 23, 2021 03:47 PM 25100 Views

I have been using Voltas Window Air Conditioner 1.5 Ton for four years at my home. And I must say this is a good air conditioner at a good price in comparison to other companies like Blue Star, etc. The cooling power of Voltas Window Air Conditioner is very good. I have model Number 4011193 and the manufacturing year is 2017. It is a 1.5 Ton 5 Star rating Air Conditioner. Its cooling capacity is 5100 watts, power consumption is 1531 watts and EER(Energy Efficiency Ration) is 3.33. I have also Blue Star 1.5 Ton 5 Star Air Conditioner. Blue Star's air conditioners are also good but their prices are higher than Voltas. Cooling capacity and EER(Energy Efficiency Ratio) of Voltas Air Conditioners are also more than Blue Star Window Air Conditioners in same/similar categories AC. That's Why I will prefer to purchase further Voltas Air Conditioner because they provide better products/services at less price in comparison to some other good and reputed companies like Blue Star, etc in same/similar categories AC. My Voltas Window Air Conditioner has not faced any kind of issues for the past four years. Voltas support/services are also very good, fast and punctual. Voltas Air Conditioners have the capacity to gives instant cooling at even 45 degrees Celcius to 50 degrees Celcius temperature. My Voltas Window Air Conditioner(Model Number/Manufacturing Year- 4011193/2017) has 100% copper coil which makes this air conditioner more durable and delivers efficient cooling. Its energy-saving mode optimizes power consumption and saves electricity as well. Turbo cooling is also a good feature for instant cooling. Another feature of my Voltas Air Conditioner like sleep mode which maintains a comfortable temperature by cutting excessive cooling and power consumption. So, we can sleep comfortably, especially at night. Dry mode, fan mode, cool mode, and auto mode are common features in window air conditioner nowadays. I always prefer to run my Voltas Air Conditioner in the auto mode. In Blue Star except for the motor almost all inner parts are cover by a metallic layer plate. but In voltas all inner parts are not covered by any kind of metallic layer plate. This is not an issue because we get our air conditioner done service at least once in a year/season. And in air conditioner services, technician/worker wash all parts except motor properly.


The parent company of Voltas is TATA Group. We all know TATA Group is one of the oldest and trustable Groups in India and abroad as well. Voltas is a Mumbai-based Indian company that was established in 1954. Voltas has also won the first prize in the category, Manufacturers of BEE(Bureau of Energy Efficiency) star Labeled Appliances in(Air Conditioner category), as part of the National Energy Consumption Awards in 2013 and 2015.


Overall Voltas is a very good company, anybody can go with their products, especially Air Conditioners and I am giving 4 stars to this company and their Window Air Conditioner 1.5 Ton.


Jaipur India
Voltas window ac
Jan 31, 2021 11:14 AM 25409 Views (via Android App)

Product quality looks good and it’s value for money . First day use was perfect .


Cooling is nice and there is no noise in the product as well . With the price range this is best we can get


adityadevtiwariMouthShut Verified Member
Maharajganj India
Very poor performance.
Dec 04, 2020 06:05 PM 25851 Views (via Android App)

Very poor performance of Voltas 183DY 1.5 3 star rating. I purchased this air conditioner in last year than it became very noisy, and vibrant sound produced. Many time it's became very heat up and smelling like a burnt of wire. So, I am very disappointed in this Voltas 183 DY 1.5 Ton 3 star rating of air conditioner. So, I gave only one star rating review for this disgusted product of Voltas. In future, again I am not buying any products of this Voltas company. Voltas servicing is also very bad and disappointed.


Npt satisfied
Oct 07, 2020 01:59 PM 26975 Views (via Android App)

Voltas ACs are not value for money. the AC I bought makes so much vibrating noice while working. we tried to complaint at company but they are not giving responses.


Yadavanand254MouthShut Verified Member
Alwar Rajasthan India
Best cooling
Jul 31, 2020 09:45 AM 28397 Views (via Android App)

I purchased this one year ago. When I was looking all type of Ac than I looked that.


My room size is 1512 so I planned to purchase this. Uses of this is almost 7 hrs a day.


Its installation is easy, I install it own bases. Colling capacity is so good. time taking for cooling is only 5 minutes.


It comes with copper compressor and one year on-site warranty.


First service is done in March. Electrician is too friendly. He came on time.


I recommended that for family who will looking for a AC.


Voltas Windows Airconditioner 1.5 T caught fire
Jul 25, 2020 06:50 PM 28447 Views

On the intervening night of 28th/29th June 2020, one of my Voltas window air conditioners which was on a valid AMC, and serviced by Voltas technician a couple of months ago caught fire. So far none from Voltas has been able to tell me the root-cause of the problem nor their next plans despite escalating it all the way to the COO of Voltas. I understand that this is an accident but that does not mean Voltas can get away from their responsibility to identify the root cause of the problem and to ensure that such things don't happen in future.


Every time I have needed Voltas services or support for repairing any of our units, the experience has been quite pathetic. They don't seem to have any SLA and no a single member from their escalation teams whose numbers are published in Voltas web site answers calls.


In addition, if you escalate it to their senior leadership team(Head of Services and COO etc.), they never ever respond, even for this fire incident, giving me a feeling that the Senior leadership team lacks empathy and etiquette which again reflects on how the team on ground carry out their activities.


I have three Voltas Air conditioner units at home and their performance as far as cooling is concerned has been quite satisfactory even during the peak summers of Delhi. All of the units are of different models, a combination of windows/split, different refrigerants, and purchased over the last 5 to 6 years. Therefore I can say with reasonable confidence that Voltas Air conditioners are good.


A poorly managed and trained services organization can turn the experience of a very good product into a nightmare.


Interestingly I also noticed that most people who have contributed to the reviews have grievances against Voltas Installation and Support services!


The product works perfectly
Jul 16, 2020 08:14 PM 26030 Views

When I bouht this compressor I did not have very high expectations but now I a suprised. For its not expensive price it really delivers what I expected I have been using it for weeks now and the product works perfectly. The store is good and can be trusted. I just wish that I had known sooner. Will be buying more in the future when this one tires out.


The compressor works great
Jul 16, 2020 08:02 PM 25009 Views

The compressor works great. I got it at an affordable price and it has not dissapointed me since then, At first I was not sure about it but I decided to give it a try. Now I know and will keep buying more like it. If you need one then do not hesitate. This one will fit your needs perfectly.


Very poor performance and service
Jul 16, 2020 05:41 PM 26927 Views (via Mobile)

Bought window ac about 4 years back. Now suddenly there was a lot of moisture on control panel. Called Voltas technician. Useless and unskilled. Put his hands up and said that this will happen in monsoons. Although this not faced for last three years. Must not buy Voltas ac and avoid.


Budget friendly
Jul 09, 2020 02:08 PM 24227 Views (via Android App)

Its a nice product for a long term use and also minimises your electricity consumption rate. It is best suitable for a family who has a moderate budget and want a good product


NEW FAULTY AC PATHETIC AFTER SALES
Jul 05, 2020 05:23 PM 26529 Views

I bought new Voltas inverter AC .after installation got to know the unit was faulty and now struggling for change of the same. they charge extra ordinary and unnecessary cost of installation and untrained people for installation. many switches burned while installation. poor company.poor service.poor product.never buy


Pathetic customer service and installation
Jul 04, 2020 08:27 PM 24285 Views

We received the. product from the electronic shop for Voltas 1 ton five star. We tried reaching the support for the installation of the product but there was no communication from. their end. The most embarrassing part is that they claim to have a inbuilt stabiliser but their vendors push. to purchase the stabiliser.


It's a good product
Jul 03, 2020 02:18 PM 22327 Views (via Android App)

Its a good product having good cooling system and the having less maintenance charges in fact its having good cooling in few times im gald to buy such products and


Value for money.
Jun 20, 2020 05:04 PM 22163 Views (via Android App)

If we talk about air condition there is lots of variety in market and no doubt voltas is a good option.


According to my experience it is value for money option to use voltas brand for ac.


My window ac 1.5 ton is cooling great with taking minimum time like 10 mins and provide us a perfect chilled room after sometime. But we also keep remembering about service of ac time to time because if you want an perfect output then you have to service perfectly on time.


It is less weighted to carry and also easy to installed.


Bkumar657MouthShut Verified Member
Ghaziabad
Poor and Irresponsible fitting by Voltas
Jun 19, 2020 04:21 PM 23786 Views

I have listened so much good about Voltas Ac that why I went to buy this . But buying this is my biggest mistake. The problems are




  1. It makes horrible noise and believe you are not able to sleep well as it vibrated a lot and produced noise.




  2. Guys who installed says that " Itna awaaz to aata hai bhai aapko hi dikkat hai".




  3. They charge me Rs. 2000 for installing this AC and extra for insulation. But what he is do, a horrible job instead of installing he just shoved 3 thermocol strips from the packing box into the gap between the AC and the window and went away. When we asked him to close the gap properly with wooden frame/plyboard, he said that was not Voltas' job. The window frame was ready made for AC and he didn't need to do anything other than remove the glass attached to it. The AC is on a 7th floor. There is a good chance that the AC falls off. If it doesn't the cooling will not happen because of lack of insulation.




  4. I contacted Voltas about this but they say nothing . They didn't even answer my phone.






They are not doing their job properly like other brands, so my advice is dont buy this AC on any cost.


In Picture 1 and 2 you can easily see they just literally attached thermocol.


Voltas window ac
Jun 02, 2020 03:19 PM 25434 Views (via Mobile)

We purchased a new voltas window ac last 5 days from darya ganj and we raise a complaint about installation 2-3 time but everyday they said will send engineer tom and today almost 1 week complete no one is came for installation i will never suggest anyone to buy voltas ac in their hole life bakwas company hai


Pathetic Service Center Staff and Customer Care
May 26, 2020 02:05 AM 29649 Views

I purchased Voltas 1.5 ton Windows AC 4 years back. In the initial start, everything was fine and I was happy with my purchase. The very next season when the summers came and I called Voltas for AC servicing the nightmare started. First of all the people sitting in Voltas Customer Care team hardly care why you are calling and whether you genuinely need real help or not they just read out a script.


The service guy came and he serviced my AC and went away. After a few days, my AC was not giving a normal air instead of cool air and I called the guy. After two days he came and said there was some leakage and he needs to refill gas and charged me 2000/- for it. Since then in every season I had to refill my gas twice and had to pay them 2000/- for each visit as AC gas warranty is only for 30 days.


In the 4th year, the real problem started and my AC stopped cooling. I called several times and got hold of a so-called senior technician from Voltas. Let me remind you each visit cost was 300/-. He came and told me there was some power problem in my house and I need to get it checked. I spent 500/- on an electrician to get the power checked but everything was fine and there was no power issue. he then told me that my stabilizer is giving high voltage as it should be 220 but it's giving 240. Next day I got a new stabilizer but the problem was still there and it was never fixed. This time I escalated the matter and I had some other technician who came and checked. He told me that my compressor was faulty and it needs to be changed. Since it was in warranty they took my whole unit and charged me transportation cost of 500/-.


My AC was on their premises for around 10 days and I had to suffer in summers as there was no alternative given. I got a call that my cooling coil needs to change. I said Yes and they got it changed by charging me. After 10 days when they got the unit to my place it didn't work and there was the same issue. The so-called senior technician told me that even my PCB was faulty and it needs to be changed, Having left with no other option I paid for it and got it changed. After 24 hours of running the same issue started and this time with all weird noise and thunder. I called back Voltas again and the same issue never got resolved. No one of Voltas ever helped me or even heard me or had sympathy with me coz the amount of money I have spent on getting it repaired I could be easily bought any good brand new AC.


I would never recommend anyone to use Voltas or even try any of their services. They used to be a brand no doubt but now they have a very casual attitude towards their customers and all their service centres are privately owned and they dupe customers and are there to loot their hard-earned money.


YOUR RATING ON

Voltas 182 CYE 2S 1.5 Ton 2 Star Window AC
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Recent Questions and Answers on Voltas 182 CYE 2S 1.5 Ton 2 Star Window AC

500

What is the price for rotary compressor for Voltas 1.5 TR Elite model

Apr 13, 2015

By: navsehgal

Answers: 0

500

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