I truly lament not experiencing mouthshut audits before purchasing a Samsung Split AC. Be that as it may, I am composing this survey for the advantage of individual MS perusers who I trust might be spared from the bad dream of an affair I have had with this Samsung Product.
I purchased a Samsung 1.5 ton Split AC in April . Over a time of 6 months I have confronted issues 4 times with this item.
Inside the principal week of establishment, the indoor unit began making a consistent boisterous humming clamor. After rehashed calls to Customer Service, somebody came and settled the blower and the clamor was no more. Things are progressing pretty well.
In the second month(May) I found that there was no cooling. The compressor would begin however neglect to play out any cooling. After 6-7 calls to client benefit, the administration focus individuals came and got the compressor for repair. They "settled" and gave back the compressor following a week.
Again at some point in July, another issue created. The electrical switch would trip around 5 seconds after the compressor began. This time I had more regrettable good fortune. The administration focus took care of this simply following 2 weeks, and again they got the compressor, "altered" it and reinstalled it following a week. Later, I was stunned to find that they had made a poor showing with regards to of mounting the open air unit. One of the four nut/screw sets was missing, and the staying nuts and fasteners were free. I myself fixed these.
Additionally, there should be elastic washers with the nut/screw - these retain vibrations and secure the divider on which it is mounted from long haul harm. These elastic washers were no more. I think the Samsung benefit work force essentially take these when they expel the compressor for "repair".
I raised this point with client benefit yet it appears for them such things are not essential.
At long last, this month(October) the cooling has again halted. They have yet to react to my no. made on sixth Oct.
The Samsung AC has been essentially pointless to me and has given me only misery throughout the previous 6 months. This is my first buy of a Samsung item, and for beyond any doubt it is additionally going to be my LAST.
I now simply need to return and dispose of this item. I know they won't discount me the whole price tag of 23, 500/ - yet I will arrange and acknowledge a lower discount sum just to GET RID of this Samsung AC that has brought on me so much agony. It will be justified, despite all the trouble to GET RID OF SAMSUNG.
A debt of gratitude is in order for your understanding in perusing this survey and I trust my experience will serve for instance for others to be more astute and simply STAY AWAY FROM SAMSUNG. I am persuaded that Samsung is no superior to a cheat and a criminal in the clothing of a MNC. I am amazed that they have possessed the capacity to survive this long in the market with their unfortunate quality benchmarks and administration.
Much appreciated
- Thank You! We appreciate your effort.