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Samsung AR12FC5TAPD 1 Ton 5 Star Split AC Image

MouthShut Score

60%
2.54 

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Value for Money:

Rs. 32,010 (Launch price)

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Samsung AR12FC5TAPD 1 Ton 5 Star Split AC Reviews

ashwincarMouthShut Verified Member
TAMIL NADU (Chennai) India
Do Not Buy Samsung Airconditioner
May 10, 2010 05:23 PM 13719 Views

I am the unfortunate guy who bought a Samsung Split 4 star AC from Samsung direct show room at Chennai Chrompet.  It is not working from day one, the service people say it has to be repaired, I objected to repairing a brand new AC, I asked for refund of my money or to replace it, they are not giving any response


I wrote umpteen number of letters to both Samsung Chennai and Delhi office but not a single soul gave response. I then took it up with consumer forum. At the Samsung Call centre they closed my complaint. I sent many emails and letters warning them that I will sue them for their careless attitude  and claim compensation. This is open theft on their part. The purpose of buying an AC in this hot summer month has gone waste, they are inhumans for being so careless.


I later spoke to the showroom Manager warning him of dire consequence, he agreed to give me a phone number of Samsung official , I spoke to him . He said only Rs.20700 will be refunded not installation charge of Rs.1500 like wise Rs.1100 worth Stablizer cannot be taken back. So my loss is Rs.1100 then Rs.1500 and new brand Ac installation charges Rs.1200 total = Rs.3900.


I agreed to their condition one month has gone they are yet to give me the cheque as the Delhi Samsung office has to clear it . They seem to drag. The Samsung Ac is just like show piece not working.


What shall I do? Legal case will take lots of time, money energy of mine running for years.


I advise all not to buy Samsung Airconditioner in your this life.


Keep your home cool in scorching summer
Apr 20, 2010 04:24 PM 9358 Views

I am back again here with a good news for all of you. !!!!!


Are you living in upper (top) floor? Your fan is throwing hot hot air? Feeling very uncomfortable ??


Don't worry !! Cheer up !!!


Now you can keep your home cool with this innovative product. The product is heat/sun resistant or sun reflecting paint. Simply paint your roof with this sun reflecting paint and see your floor as cool as the ground floor. Amazingly, you can even walk on the roof bare feet even when the temperature is 48 outside.


You can even walk on the roof bare feet even when the temperature is 48 outside.


Gurgaon India
A nightmare to buy
Apr 10, 2010 12:20 AM 8651 Views

Samsung Air Conditioner SPLIT(AS24NCXTL)


We thought that samsung is one the most reputed brands for home appliances, but we were wrong. We purchased a Samsung air-conditioner from Shri Krishna Marketing from Shop # 96, 1st Floor, Galleria Market, DLF Phase-4, Gurgaon, Haryana-122002. The owner is Mr. Vijay Nehra. This purchase was made last year and its been only 10 months, but the AC has given us nightmares. We don't know whether its the AC or the installation that the water keeps on dropping the whole night on the floor of our room. We keep buckets and clothes on the floor, whenever the AC is on. We have called Mr. Nehra several times and all he says the person will reach either today  or tomorrow and no one comes. This is harassment for a consumer.


Now finally we have called local engineer who is charging us Rs.2850, to re-fit and check the details of the AC, which is still under warranty. We know that this review might not make a difference to Samsung or your dealer Shri Krishna Marketing, but as a consumer I would like to bring this to the notice of the normal consumer.


Regards


An Extremely dissatisfied consumer


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