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Samsung AR12FC5TAPD 1 Ton 5 Star Split AC Image

MouthShut Score

59%
2.56 

Help & Support:

Cooling and Sound:

Look & Feel:

Value for Money:

Rs. 32,010 (Launch price)

Samsung

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Samsung AR12FC5TAPD 1 Ton 5 Star Split AC Reviews

sanju14octMouthShut Verified Member
Gwalior, India India
Worst product with cheater service provider
Apr 08, 2017 11:38 AM 24771 Views

I bought it for my bedroom. The service provider came to my house, and he started making me fool when the installation of ac.he starts providing something different.other then the items we get from the company in the box like wire and all.They cost you more than the market rate and do not even provide you the bill.


then With in 6 months this was not responding.At first it works fine when I bought this but problem started after 5month, when I started AC and wait for some chillness and surprised when after 30 minutes feel nothing then I started it again and wait for one hour but same result only new thing is after one hour it shown me error message E6 once.Even second hand product last more than it. Do Not Buy this product.


Maharashtra (Mumbai) India
Don't Buy a Samsung AC
Apr 01, 2017 05:29 PM 19344 Views (via Mobile)

I had a very bad experience with Samsung AC.within 3 years, the condenser is gone. Fortunately the warranty is for 3 years but the technician from the company who visited my place says that condenser needs to be replaced which will be done by the company but I will have to pay for gas recharging and also the service charges.


For the 1st time I have come across that due to manufacturer's product quality and also getting it replaced under warranty, customer has to pay.!


Already I have burnt my fingers with quality of Samsung Mobile. Also have got a very bad experience with their AC's now


I will never ever buy a Samsung product nor will recommend anyone to buy.!


rishabjollyMouthShut Verified Member
Ludhiana India
Samsung Split AC 1 Ton
Feb 26, 2017 09:45 PM 22474 Views (via Android App)

Samsung is very popular and world class brand known for its quality and standards. I am a customer of there brand using AC . This Ac is very good in its performance , it is similar in looks but it is little bite slim from others which make it more attractive. The cooling capacity of the product is also very good which make the room cool in just a little time, there is no sound interruption or problem.


This is a quality brand having long durability.


Overall this product is value for money deal.


I hope this review is helpful to you.


Thanks.


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mohit123122MouthShut Verified Member
Delhi India
Crystal
Feb 03, 2017 10:42 AM 22097 Views

Hello guys today I am sharing my personal experience to all of you guys about this product. I am using this product for the last 2 years and I am satisfied with their support and service they will resolve our problem as soon as possible . The cooling of this ac was very good it will cool you area in few minutes, and there is less sound when it started. The quality of this ac is very good and it is a trusted brand. In that amount its a full value of your money.


shriram001MouthShut Verified Member
Tuticorin India
WORTH FOR MONEY!!!!!
Dec 25, 2016 12:05 PM 24133 Views

Hi guys, I would like to share my personal experience on using SAMSUNG BORACY-NEW AR12HC5TFUR 1 TON 5 STAR SPLIT AC,


Samsung as you all know it's a brand which produces a product with more features.


I used this product for more than two months and i'm happy worth buying it.


Samsung has many service centres in cities, their customer service is awesome and they provide a free service if the product is damaged.


SAMSUNG BORACY is a split type air conditioner,


It consists of optimal airflow blade and 4 step fan speed which gives a awesome cooling within minutes.


It is designed with a multijet technology and it gives a turbo cooling


No sound disturbance is there and it gives a good peaceful sleep.


It is a bacterial resistant and consists of allergen filter.


This airconditioner is designed with a good Quality material and the stylish looks make u fall in love it.


It is a value for money and this product warrenty - 5 years on compressor.


I think this is the best new arrival air conditioner;buy it and feel it.


sharmamonikaMouthShut Verified Member
Sonepat India
Amazing product
Dec 07, 2016 04:22 PM 24753 Views

I buy this ac almost 2 years ago. I buy this ac before this I used my companies ac such as lg, micromax etc. I am not satisfied with other companies ac. their service is not very good. they working well at starting 1 or 2 months and after that many problems are coming with other companies ac. then in last I buy samsung ac. it is working well and give me cool air in night and I have gone to sleep easily and rest. its sound is mute. and I cannot understand it will start or not. I like this product and I am the big fan of this product. I recommend to all if you want to buy ac then choose this and purchase from showroom easily. it is very good looking and it's shape is very attractive. it's service is very good and their customer care service is very good and they help customers more and more in any way.


***Samsung Split 1ton/ Not a Good one/ as compared
Oct 21, 2016 06:55 AM 23703 Views (via Android App)

Hi guyz today I am sharing my review on samsung 1/ ton air conditioner. Guyz I am technician of air conditioners and if you guyz are going to buy samsung air conditioner so kinldy check first another air conditioner.companies AC's first and then make.your decision. Guyz samsung air conditioner are not too good in every manner like cooling and its material and body also not too good. In this same range I suggest you to buy blue star, carrier etc. companies air conditioners because they are very good in cooling and they have a solid body. Samsung air conditioners are also little bit noisy as compared to others.


The best AC in this class
Oct 10, 2016 01:27 AM 27070 Views (via Android App)

I brought this ac(Samsung AR12JC5HATP 1 Ton 5 Star Split AC) 2 summers back & it served 2 summers quite well. Its the best AC in its class & I recommend Samsung AC.


Pros:




  1. fast cooling




  2. on - off timer




  3. Turbo mode




  4. capacity to cool 2 rooms of size 10x10 easily




  5. On off display




  6. Reasonable price




  7. Free installation




  8. Wall hangers for outer unit






Cons:




  1. Remote doesn't have a back light on screeen




Maintenance:


All u need is regular cleaning quarterly or half yearly depending on the are u r living, if pollution & dust in Ur area is high u need to clean at least once in three months.


Chennai India
Worst Inverter Product from Samsung and Croma chn
Jul 26, 2016 08:34 PM 28117 Views

Hi,


I bought this AC from TATA CROMA in ANNA SALAI in mar 2014 and last month it stopped working when I raised query the service guy said Condenser some leaking is happening need to take the Indoor and Outdoor for thorough check and fix it.


I said ok the complaint was raised on 6th June 2016 with request no SR06071600549 I have not heard back anything on this request I kept calling daily to ask the status of my AC they say will call you in 24 hours but never come back useless and worst service from TATA CROMA I decided not to step into any CROMA hereafter and kept saying the same to my friends and family members.


On 22nd they say they will come and fix the AC then no update later fixed on 23rd Night and when I asked for whats gone wrong the person said you will get a call and person to give details and collect cash today I received a call asking a payment of 9000/-


When I asked what went wrong and what is costing and no one said that the repair is costing this much now they said will send a person and details pay cash.


I really feel bad I bought this new technology with faith in Samsung as I used TV DVD player etc from them.


Now it is big pain for me in adopting the company's experiment which is costing me 9000/-


I might have saved in EB bills but the maintenance for 2+ years cannot be 9000/- right I paid 35000/- for 1 Ton because I cannot bear more maintenance cost not they took it with service.


I really worried about Samsung products please do not buy their new inventions.


They claim best savings but never disclose worst and costly maintenance cost with it.


Anyone can call me to help me or get advise on the same


Prasanth


9841329048


Sri Mktsar Sahib India
I would recommend this to a friend!
Jun 25, 2016 07:31 PM 33050 Views

After weeks of research, I finally went on to buy this product and its been close to 10 months since I am using it. The first thing which struck me about this product was its unique triangular design, its actually cool. As this has inverter technology, energy savings are higher.


The only con which I find is that the remote doesnt have LED back-light, it shouldve been there. Takes 2-3 minutes to cool the total room.


Overall it has been a nice experience till now. The machine is very silent, you wont even notice whether its actually working or not, except for the glowing blue LED.:P & after 2-3 minutes you will suddenly feel very cold.:D


Samsung Split AC 1 Ton
Apr 26, 2016 10:25 AM 41300 Views (via Android App)

Samsung is one of the best brands in the world. I am using this AC from 5 months. Every thing is going to be fine. This AC is good to go. It has artificial intelligence. So that when the room temperature goes to the required temperature then it makes off and only throw the fan wind. Its services are much better. Its cooling is also good. Its has a better quality. According to its price this AC is good.


But the only problem which I am facing right now is that when I kept my AC on swing mode the it makes a vibration sound. But over all this AC is good to go.


LokeshYadav761MouthShut Verified Member
Gurgaon India
Ac by Samsung
Apr 24, 2016 12:30 AM 37479 Views (via Android App)

This product is definitely not a good buy. I use it till last year thd I'm not much satisfy with this Samsung ac. When this ac comes to cooling it give effective cooling.


But this ac makes noise after some time. And thus ac consume very much electricity and no one like that the cooling makes her pocket short. When its come to looking Samsung is not good in budget acs.


The higher model Samsung ac are very good in looks and colours department but this case is not with budget Samsung split air-conditioners.


nottyrajatMouthShut Verified Member
Bhubaneswar, India India
Worst Performance
Apr 21, 2016 09:28 AM 36990 Views (via Android App)

This is probably a rare defect product from samsung.


I am using this AC for 3 months and I am facing some problems which I am pointing out below.


First of all when temperature crosses 38 degree the AC stops cooling throwing away only compression wind. Changing the stabilizer also didn't work.


Second, the AC makes a vibrator type sound when you keep the AC in swinging mode.Above 25k 1 ton ac according to me not worth it and totally waste of money.Only a good point to be pointed out is samsung services which is unquestionable everytimeI wont recommend at all.


Hyderabad India
Samsung split ac
Apr 01, 2016 09:37 AM 44051 Views

Samsung was the best company in every product they are giving good quality in all electronic products especially Samsung air condition   now they giving very good futures and advance technology there advance futures was auto cleaning and turbo cooling.


And more if u switch on ac with in second total room spread full cooling but other ac was taking some time to getting  cool and automatically temp put on 25 it will convert to auto cooling and more futures in this ac one more important point was power conception was very low finally Samsung was very good compare with other ac.


Good Ac From Samsung
Mar 31, 2016 11:43 AM 46360 Views (via Mobile)

Samsung is one of the top electronic brand in India.They make various type of good product.


I buy a Samsung Ac 1 year ago at Rs.32000.In last 1 year it never disappointed me anytime.Smoothly cool air come always.Front wing perfectly spray air on my whole room.Remote control working always fine.Looking good on my wall.I'm totaly satisfied with it's service.


Best expirience with Samsung.


Thanks Samsung for this.


vish00krMouthShut Verified Member
Patna India
Worst Product From Samsung
Mar 15, 2016 03:16 PM 47670 Views

Samsung is high electronic complete in Republic of India.They make numerous kind of product like AC, Phones, Laptops etc. I actually have a Samsung AC that worth was Rs. 36900. we all know that Samsung could be a massive complete therefore, I used to be thinking that nothing goes wrong with my product however I used to be wrong. when some days from shopping for it's making several issues to ME.When it had been running it's goes shut down mechanically.


Also I spotted that it's front wing not moving therefore, air not spraying dead.It's goes on warm temperature mechanically. Tomorrow I saw that some drive out from AC's back panel. Then I known as service center for repair it. Friends I used to be not expected this expertise from Samsung complete at this worth. extremely unsatisfying. ne'er perish.


puruaroraMouthShut Verified Member
Ghaziabad India
No after sales service
Mar 15, 2016 02:49 PM 45672 Views (via Android App)

I feel like cheated with Samsung. At the time of purchase dealer did big talks about the after sales services, but our main fight started from the day we booked an engineer for installation.


Samsung engineers don't look like engineers at all, they don't wear I'd card, no dress .even no etiquettes too


As they already charge 1500 rs installation, they ask more money for fixtures too.I mean this is ridiculous. above all they don't come as per the appointment given, they come as per their convenience. this is so annoying.


My second bad experience, I called them for servicing my ac, they did come but not on time, also just to make money they made ac worst than before . When I complained they just transferred my call from here to there but no proper resolution. .


I just hate Samsung after sales services . they need improvement seriously from the top management to a engineer. Wake up guys.if u have come India then provide services too. just earning money should not be your focus . give some after sales services too


prasanna1988MouthShut Verified Member
Mumbai India
Worthless
Mar 15, 2016 02:05 PM 47795 Views (via Mobile)

I have been utilizing Samsung Split AC 1 Ton since a year ago and I and misgiving to advise that not fulfilled by this organization.


For the beginning couple of months my AC worked impeccably however step by step I began to face a few issues in my Samsung Split AC.


As a matter of first importance I encountered spill in the condensor cost me of Rs.7400/ - as the Technion plainly says that condensor should be changed notwithstanding when it was an assembling imperfection.


Following couple of days I discover cooling of Samsung Split AC 1 Ton was not up to the imprint.


Presently at whatever point I begin my AC the fan begins in full speed and following couple of minutes the velocity of fan abruptly drops.


Indeed, even maintaince of this AC is exceptionally intense. I am totally unsatisfied with Samsung Split AC 1 Ton.


Bad Product
Mar 14, 2016 12:18 PM 46537 Views (via Mobile)

Samsung is top electronic brand in India.They make various type of products like AC, Phones, Laptops etc.


I have a Samsung AC which price was Rs.34900.


We know that Samsung is a big brand So, I was thinking that nothing goes wrong with my product but I was wrong.


After somedays from buying it's creating many problems to me.When it was runing it's goes turn OFF automatically.Also I realized that it's front wing not moving So, air not spraying perfectly.It's goes on high tempeture automatically.


Tomorrow I saw that some smoke out from AC's back panel.


Then I called service center for repair it.


Friends I was not expected this expirience from Samsung brand at this price.


Really disappointing.


NEVER BUY IT


Buy Samsung AC at your own peril
Mar 12, 2016 09:37 PM 45028 Views

I had purchased Samsung 1 ton AC on 26th Feb at Croma(Indiranagar, Bangalore) and installation was done by on 27th Feb by Samsung technicians. From 10th March it stopped working. We would have hardly used for 5 days. When I called the customer care, I was told that I should be paying for damaged parts. I don't understand how a new appliance which is hardly used for few hours can have damaged parts and stop working. the quality of Samsung air conditioners are very poor. After paying 35 k, they expect a customer to pay for mal functioning of theirappliances within a span of few hours.


Later I got a call from Samsung person who said that payment for malfunctioning parts is non-negotiable. The service personnel later visited and told the issue with the unit was gas leakage. When I reached back to Samsung CEO desk, they responded back saying they can replace the unit after 2 months or they can refund. What is the use of AC after summer passes. So, I am opting for refund. Not sure how much they are going to refund.


The customer service of Samsung are very arrogant and discourteous.  Apparently some of my friends have similar unpleasant experiences with Samsung. Never ever buy Samsung AC.


Please pass on this message to your close ones.


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