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2.65 

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Panasonic Air conditioner Reviews

spihbdcpjMouthShut Verified Member
Kalyani India
A Major Letdown for the Budget.
6 days ago186 Views (via Mobile)

I’ve always been the type of person who does a decent amount of research before making purchases, especially when it comes to something like an air conditioner. After considering my options for a while, I decided to go for the Panasonic Air Conditioner, thinking it would be a solid, reliable choice, especially given its somewhat affordable pricing for the features it promised. Well, after a few months of use, I can’t help but feel like I made a mistake.


When I first bought the Panasonic AC, I was looking for a product that would cool my room quickly, be energy-efficient, and not break the bank. Panasonic, being a trusted brand in electronics, seemed like the perfect fit. It was reasonably priced compared to some of the premium brands, and the sales pitch included energy-saving features, fast cooling technology, and a quiet operation. Seemed too good to be true—and it was.


Let’s start with the most important thing: cooling performance. The AC works, sure, but it’s not nearly as effective as I expected. On paper, the cooling power seemed strong enough to cool a medium-sized room, but in reality, it struggles to do so effectively. Even after running the AC for a good while, my room still feels stuffy and warm, especially during peak summer hours. The cooling is very slow, and you end up having to run it at full blast for hours just to bring down the temperature by a few degrees. This is frustrating because, during peak heat, you expect to be able to feel the cool air right away, but with this Panasonic model, that’s not the case.


Next, the noise. Panasonic marketed this model as being quiet, which was another reason I chose it. However, this has been far from true. Sure, it’s not as loud as some of the older, cheaper models, but it's definitely not "silent" either. It makes a constant humming noise, and when the compressor kicks in, the sound level increases significantly. It’s not so loud that it’s unbearable, but it is noticeable, especially if you’re trying to sleep or watch TV in the same room. The noise can be quite irritating if you're used to quieter air conditioners.


One of the main selling points of this AC was its “energy-saving” feature, but I haven’t noticed much of a difference in my electricity bill. I was hoping that it would be efficient enough to justify the slightly higher cost, but in reality, it feels like it's consuming more power than it should. For a so-called energy-efficient model, I haven’t seen any significant savings, and it’s honestly a bit disappointing. I expected the Panasonic name to stand for energy efficiency, but so far, that’s been a letdown.


Another issue I’ve had is with the remote control. While this might seem like a minor complaint, the remote's buttons are unresponsive and require multiple presses to register. It's frustrating when you’re trying to adjust settings quickly, and you have to press the button a few times before it actually works. It’s a small issue, but when you’re spending this much money on a product, you expect the little things to be spot-on.


Also, maintenance has been an unexpected hassle. I’ve had to clean the filters more often than I anticipated. I understand regular maintenance is necessary for any appliance, but I didn’t expect it to be such a frequent task. It’s not the most convenient thing to keep cleaning the filters every couple of weeks, especially when the unit doesn’t even perform well to begin with.


Lastly, let’s talk about the installation. The installation process was smooth, but the customer service afterward has been lacking. I called the support team for a few queries, and the response time was abysmally slow. I’ve had to follow up several times, and every time, I’ve been met with vague promises of help. The lack of follow-up on customer issues is disappointing, especially when it comes to a product that’s supposed to be a reliable addition to your home.


Overall, I cannot say I’m satisfied with my purchase of the Panasonic Air Conditioner. While it’s not a complete disaster, it certainly hasn’t lived up to the expectations I had when I made the decision. It’s slow to cool, louder than advertised, and hasn’t lived up to its energy-saving claims. I wouldn’t say it’s the worst AC out there, but given the pricing and the brand name, I expected much more. If you're on a budget and looking for something that’ll get the job done, you might want to look elsewhere, as there are other options in a similar price range that could offer better performance. This experience has been a bit of a letdown, and I don’t think I’ll be buying from Panasonic again anytime soon.


No customer satisfaction
Jan 05, 2025 10:15 AM592 Views

No customer satisfaction, don't buy any product from this company other wise must be repent after 2-3 months, No service available


Panasonic Split AC Worst Quality, Zero Support
Dec 20, 2024 05:40 PM675 Views

I purchased a Split 1.5 tonne AC from Vijay Sales - Mumbai on 15 Sept 2022. In Nov 2024(after warranty expired) Gas suddenly leaked. The same was repaired by On Site Go As I have extended warranty from them . I was informed that the quality of Panasonic machines cooling coil is extremely bad. and they proved right as the gas again leaked within a week from other side of the coil. At present ON SITE GO has taken the coil and have said they shall be replacing the same with new one. I informed my concern to Panasonic call center ABOUT BAD QUALITY OF THE COIL. Response was we will send engineer on cost basis. which I refused. . I requested for some senior to come on line but they simply didn't bother. MY WARNING TO ALL IS NOT TO BUY PANASONIC AC AS THEIR QUALITY IS VERY POOR AND SUPPORT IS V V BAD> THEY SELL THEIR AC ON USE AND THROW BASIS. I HAVE BEEN STUPID TO BUY PANASONIC AC WITHOUT READING THEIR REVIEWS & RATING


WHICH IS ONLY 2.65 SHAMELESS COMPANY HAVING SUCH TERRIBLE RATING AND NOT BOTHERING TO DO ANYTHING ABOUT IT>


YOUR RATING ON

Panasonic Air conditioner
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World no:1 worst AC
Oct 23, 2024 11:53 AM994 Views (via Mobile)

Please guys don't buy any product from Panasonic specialy AC.because the customer care staff behaviour was very bad..and they don't know any knowledge of how to speak with a customer. 2nd thing is about service ....here attached a file please look at that..do not buy any product from Panasonic


Fraud customer service
Oct 22, 2024 10:43 PM991 Views (via Mobile)

No worthy service engineer to solve a long standing problem. Useless people. Ask for otp before finishing the repair and close the case. Frauds of the first order


Worst service
Oct 08, 2024 12:29 PM1119 Views (via Mobile)

Split AC Worst service whn comes 2 service.Whn paid 4 extended service warranty d rep confirms 4 free service as required.had extended warranty wth srvce whch was confirmed 4 jet service &dry srvce.2day d same being charged exorbitantly inspite of paymt 4 extded wrnty.Shame such big company fooling people.Aftr payment of extded warnty/srvce inspite of paymt 4 extded wrnty.Shame such big company fooling people.Aftr payment of extded warnty/srvce


inspite of paymt 4 extded wrnty.Shame such big company fooling people.Aftr payment of extded warnty/srvce


Buy only if you want to be cheated
Sep 19, 2024 04:09 PM1346 Views (via Mobile)

This company doesn't stands on its promises, delays installation by weeks and then has the nerve to say customer's concern was addressed as per warranty terms.


This company should be banned from doing business as this is a fraud company.


Ac purchase
Sep 06, 2024 05:17 PM1455 Views (via Mobile)

I purchase ac less than 6 month and ask wet service so it's a loot company


When product under warranty and not completed 6month then what our responsibility


Worst ac worst service
Aug 27, 2024 05:38 PM1541 Views (via Mobile)

Don't every buy Panasonic AC.even if u buy don't ever go for extended warranty


They do nothing during warranty period.Even if part is broken they will say some other reason and charge you and cheat you in all possible way.


Ac experience worst!
Aug 20, 2024 10:08 PM1591 Views (via Mobile)

This is Ms karishma , your valuable customer writing about the worst experience I had with your panasonic customer service recently in Chennai (West Saidapet ch:15)


The out door unit is not working due to sensor issue from Saturday (17th Aug'24) and this issue was reported same day night around 10 pm , where the bot reply stated that the service call will be happening only on Monday. Fortunately we got a call on Sunday morning that the service guy will be coming home to identify the problem infact we were very glad about it . Post the service , junior service guy identified the issue and told us that there is a problem in the out door unit board and we will have to replace it, and told us the cost will be around 12K , which we accepted and requested him to order. He conveyed that it might not be available in the warehouse and they wanted to order it and also stated that it was a rare piece . But we insisted him to do it. Also he charged us Rs 590/- inspire of not closing this enquiry.


Then came the next day on Monday were the person who asigns the engineer told me that there will be a senior technician revisiting again to check and confirm , Also which surprised me is that he said the out door unit will cost 15K now !.


But still this guy was very rude , not customer friendly and didn't even keep up the promise. The point which triggered me to write this email is marketing to buy me a new AC rather than investing on the out door unit board.


He promised me to send the senior technician today however there is no follow up done. After my call made today at 12pm he said around 3 pm the person will be visiting but never happened and there was no calls further .


At 8pm today when I called him again he said that you will have to followup and not me which made me go mad!


Now my question to you is ,




  1. How come you are recruiting staff who is so rude , not customer friendly .




2 . The AC which we purchased is 5.5 year old , and still you market to buy a new product ?? This is atrocious!!




  1. the outdoor unit availability is now varying from 3 days to 1 week to now 1 month!! Won't you guys have a clue?




  2. Cost varying from 11k to 15 k and seriously no clue on the spare part availability.






I demand an explanation to all my queries and immediate attention towards the product what we purchased from you . Zero tolerance is created by your team , that's why the email may sound rude to you .


Worst products
Jul 30, 2024 10:26 PM1755 Views (via Mobile)

I bought panasonic ac 2 and half month ago and I am frustrated to do complaints regarding cooling , water dropping from cooling flap , and I have called customer supporter to change my ac but they said these issues are not so big we can't change it .I want my money back from this fraud company who sell worst products in market . And want to say that please don't buy any product of panasonic bcoz it's a wastage of money....


Worst product ever
Jun 18, 2024 06:59 PM2256 Views (via Mobile)

Panasonic AC is the worst. After one month of use PCB broke down. They won't even fix it says it'll take over one week to bring another PCB.


boimanishMouthShut Verified Member
India
Product - Aircon Model - CU-HU12AKYF
Jun 09, 2024 01:56 PM2460 Views (via Mobile)

Issue reported on 30th May 2024 to Panasonic service centre . AC purchased on 4th may 2024. Still not rest. Worst ac service by panasonic.


Worst shop. Don't buy any products
Jun 04, 2024 10:49 PM2555 Views (via Mobile)

Worst shop. I bought AC and stabilizer. In the bill ac and stabilizer is there but when deliverd the item the stabilizer was not delivered. During delivery the bill they gave me was not included the stabilizer. When I asked the shop they said they didn't sell the stabilizer. Then how come I have 2 bills, one with stabilizer and one without it.


Panasonic Service centre
Jun 01, 2024 07:05 PM2558 Views (via Mobile)

I called customer care for AC service they said it will come in 24 hours but it took 1 week but they called back to say they will come in 72 hours .XX it is complete it took 1 week or 72 hours is very useless this company will never come again I will not buy this company's product.


Panasonic Ac
May 26, 2024 12:18 PM2820 Views

Panasonic Ac is the worst Ac. Every year I have refill Gas. Ac pipes are too weak to sustain pressure of gas.


Do not go with this
May 21, 2024 05:54 PM2964 Views

No good service, worst customer support and the delivery person also not a good man he just throw the product at gate and leave it outside house


installation person asked more money to install etc reasons.


Worse service.
May 21, 2024 05:28 PM2959 Views (via Mobile)

I bought 3 split a.c. of panasonic of which 2 of them having issues of water leakage. One of them has damaged external fan condensing coil. It was damaged by installation engineer. So I requested replacement for that part. It's been more than 10 days, no engineer has visited and support managers did not respond to calls. Never ever try to dare to go with panasonic brand for any product.


Never ever buy Panasonic
May 19, 2024 03:29 PM3127 Views (via Mobile)

Worst After sales servixe


Never ever buy Panasonic..their after sales service is absolutely horrible. Probably the worst ever. Wastage money, time,


Worst After sales servixe
May 11, 2024 08:04 PM3405 Views (via Mobile)

Never ever buy Panasonic..their after sales service is absolutely horrible. Probably the worst ever.


YOUR RATING ON

Panasonic Air conditioner
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