This is my first review on mouthshut. Hence, this review is based on my personal experience. I am not an executive for any company.
After thorough investigations and enquiries about split AC I went to buy Onida 1 ton 5 star Split AC. I must say here I went to buy onida because of his brand value and quality. In deed, most of my friends in my place own Onida and they are happy customers of it and they had never faced any issue. But it seems a history now.
Once I bought this model, On 3rd day itself, water spit started from AC. I did not get panic. As I have read and heard that might be the problem with the Installation. Hence I called their dealers and customer care and finally after biting my cell phone bill, they came to my home and they had fit one card inside the AC. It was definitely a work around. That's sure.
When I asked the person who came to service my AC, he said the water is expected from this model(sounds farmers expect rain). And till my life, I have heard about water-proof watches, First time I heard from the Onida service people itself, "IT'S WATER-SPIT MODEL" I shouted at him like "How dare you say like this, don't you need to replace this model". But he smiled casually. I remember sony and Toyota replaced their products in USA once they found one in thousand products are defected. Thanks to our Indian consumer law for not experiencing this in our country.
After 1.5 months, Next problem started. The indoor AC sound was so high, but hardly produces coolness. I again called the service people. He came and said since the outdoor unit was facing the road, it might have some dust and thus you don't feel coolness.
I wonder for those having AC in the main road, would not they get coolness?
I had lot more experience with these guys and I just wanted to share here don't go for ONIDA. It was good once .
- Thank You! We appreciate your effort.