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LG LSA5PW3M/3A 1.5 Ton 3 Star Split AC Image

MouthShut Score

76%
3.23 

Help & Support:

Cooling and Sound:

Look & Feel:

Value for Money:

Rs. 28,900 (Launch price)

LG

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LG LSA5PW3M/3A 1.5 Ton 3 Star Split AC Reviews

Pathetic service support - no installation
May 22, 2016 10:05 AM 31674 Views

A very poor company when it comes to the last-mile. I have an AC that I recently bought and no-one to install it. It is a problem faced by countless customers - with poor reviews littered over the internet. I called them on 18th may and there has been no contact about any installation till date(22nd May)


LG has outsourced installation to a local agency in Gurgaon which couldnt be bothered - they dont pick up calls and/or make empty promises. Clearly, LG doesn't have any control over the agency(it probably is not captive and the incentives are poorly aligned). So much so, for the first time in my life, the customer care fellow gives me the phone number of the local installer and asks me to connect with him directly.


My customer installation number is - RNA160518078830. The local agency is called AC Vibro(I think). The person incharge(who never picks up his phone) is Rakesh Sharma(97111XXXXX)


Nice ac
May 19, 2016 12:05 AM 30735 Views (via Android App)

LG brand from the start made it a good identity markets many product is good kavliti, LG has removed the Ac is also comparable to the air control kavliti many features is also quite fresh air quite like nature makes us the best place these LG India product and we always give a good service it bumper tried, So this time it is best to take come Ac lg ac is best ac in india this is the so good product.


LG air conditioners
May 18, 2016 08:13 PM 32290 Views (via Android App)

What shud I say about LG split ac


I have had a very bad experience with LG.that too in split acs. LG's central room air conditioners are good. But I really cant underatand why LG's split air conditioners are so damn bad at cooling.


Its 45 degree in my city and air conditioners of other companies are working properly and cooling very well,


But LG's air consitioners dsnt work properly even in the normal 40degree tempreature.


I mean! LG is a very expensive brandand even LG's air conditioners ate also very expensive as compared to other brands. but its products are getting bad day by day.


Not expected this from a brand like LG.


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LG LSA5PW3M/3A 1.5 Ton 3 Star Split AC
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Ok ok
May 13, 2016 04:34 PM 35099 Views (via iOS App)

If your are thinking to buy LG products. Please think twice before you take the decision. Horrible customer service. They will make you cry for after sales service. these guys are like this then how they will react when there is a repair.


It is very poor costumer services from Lg they want to change the attitude otherwise people will have to loose their cool and go for other brands.


Chennai India
Worst response and poor service - dont buy LG prod
May 09, 2016 05:58 PM 35781 Views

I have bought the LG inverter ac on nov'15 from the dealer(Viveks chennai - trade center sale) and the dealer provided me the installation at free of cost on time, . but I guess the installation was not done properly as rain water came inside the room through the pipe which connected with compressor outside. that pipe they given is not quality one. however I managed during rain time and I was cleaning the room every time after rain.


Finally I spoke to LG call center person for reinstallation as it was not done properly by dealer. they are saying technician will visit my place in 24 hrs. but no body turned. I called them 4 times for the same reason. they were keep on responding the same slogan like. 24 hrs time or ASAP. at last stage they told that they are having more installation due to summer sales so they can't provide the person for reinstallation(LG Service 9840950646) and they are saying that I need to check with dealer since they only given me first time installation and also service and everything I should call the dealer where I taken this product.


I asked about 3 free service warranty card which given in the LG kit book. but they saying they won’t do(from this number 22-61587300), contact dealer for all the service. totally I m frustrated with response they given me. they are not knowing value to money how hardly we earned.


I recommend not to take LG product with any dealer. service and response is very bad even the product is good.


I am going to raise this issue in consumer court and understand them value of money and I will also stop my closed ones who wanted to buy LG products in market.


innocentdevil4242MouthShut Verified Member
Ajmer India
Poor services
May 01, 2016 04:42 AM 42280 Views (via Android App)

I brought this LSA5ZR5M 1.5 Ton 5 star air conditioner 6 months ago now suddenly starts it stoped working I called costumer care service and they didn't reponded well they just give faulse of that tachenician will come and visit yu as soon as possible after 15 days teachnician bame to visit and luckly now my ac is ok but its doesnt give as good as it use to do. In the end  all I have to do is sell it out ne fall in in live


Horrible customer service - LG 1.5 Ton Split AC
Apr 29, 2016 11:31 AM 41908 Views

If your are thinking to buy LG products. Please think twice before you take the decision. Horrible customer service. They will make you cry for after sales service. I bought the LG LSN5NP3FF6 model 1 and half year ago. The cooling system stopped working.


I raised the complaint with LG customer care 18001809999 on 23rd April until 29th  April  no body came to fix the problem. I tried to reach almost everyday to them, instead of repairing the AC .they kept promising. After exhausted. I have called the local mechanic to repair it.


sandeep3MouthShut Verified Member
Tirupati India
Lg air conditioner
Apr 26, 2016 02:42 PM 44629 Views

I recently visited showroom with my cousin to buy an Lg air conditioner and the sales guy simply trying to make us buy the product with out going in to the details of the product.


After buying it they told our service guys will come install it the wall tomorrow so we take it go home.


Then the real problem came they said that today our service guy is under leave and we will send him tomorrow.


And tomorrow they told that today went to another area and it is not possible.


Simply with silly reasons they made it a week after taking branch manager and shouting at him like anything then he sent the staff to install the AC.


Only for installing these guys are like this then how they will react when there is a repair.


It is very poor costumer services from Lg they want to change the attitude otherwise people will have to loose their cool and go for other brands.


Bangalore India
Wrong Information and Commitments
Apr 26, 2016 02:32 PM 41871 Views

Hi All,


I have purchased LG 1.5 Ton Air Conditioner of model LSA5AU3A in Aadhiswar Showroom( Marthahalli). The sales team has not  given any clarity and they are forcing to purchase the product. By giving false information by Aadhiswar Showroom( Marthahalli) sales team I have purchased LG 1.5 Ton Air Conditioner of model LSA5AU3A.


For example, I have asked whether do we get Noise, and they told me NO.


I have asked who will be coming and Installing the Air Conditioner and their answer is "We will Inform to LG customer care and LG team will come"


When I asked whether does this model have Swing Model they said YES. After Installation when I have seen there is no 4way swing


After Purchasing, when I asked the Installation guy, he told me that we are from Aadhiswar not LG.


Thanks and Regards


Tiruchirappalli, India India
Never ever buy LG products
Apr 24, 2016 08:35 PM 43717 Views

If you are planning to buy LG products, please don't do the mistake in your life, basically customer care is not good, even in their website too, worst technicians, I bought two A/C's affected with the technician's handled.


And they broked at the time of installations, after you become their customer(slave), they will treat you like money lending machine, so don't buy LG products, only advertisements no proper customer maintenance, worst service worst products LG life is good before you buy not after. so beware about this technical frauds.


Very Rude support Personnel & poor CustomerService
Apr 16, 2016 07:38 PM 47169 Views

I purchased a LG Split AC in Patna yesterday and the store promised to get it installed today. However the store delivered the AC to my residence today and then I called back the store regarding the installation, to which they promised that they will get it done today.


However after some time, the LG customer service person called me up and started telling me excuses about not installing the AC today. He was very rude and blunt in his approach and kept telling me reasons for not installing the AC today. He even went on to tell me that they will install the ac when they want and not when I want and further told me that if the store had promised the installation today then I should go back to store and ask them to install it themselves.


This is definitely not the level of service that is expected from a company like LG and that too on the first day of purchase of its product.


Very bad Service & high spare parts prices
Apr 16, 2016 03:25 PM 49072 Views (via Android App)

With a strong dominance of split air conditioner over window air conditioner, people have become more inclined to buy split AC’s rather than window AC because of many reasoon. In case of Split AC’s, it just requires a small hole in wall, which hides behind air conditioning unit and AC looks better on wall.


It require less space and does great cooling.


My neighbour bought this split AC from a LG dealer, but the dealer fooled him by giving this product at 3000 rupees extra, as later when he saw its price on some online shopping sites it was about 3000 rupees lower than the price he was offered. Also he complains a lot because of poor service by LG. Also within a year, one of the parts of the AC needed to be replaced which coated him around 5000 rupees.


He is a very good friend of mine and recommends not to buy LG products because of worst service and customer support as well as high price of spare parts.


Good
Apr 06, 2016 12:53 AM 57130 Views (via Android App)

Good but good


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golariyaa7MouthShut Verified Member
India
Pathetic services
Apr 05, 2016 12:28 PM 59213 Views

Many of you may believe brand LG continues to deliver good products and services. However, that was true only in the past.


There are several problems within the company and they are unable to provide even basic services. Brand LG has taken a hit because no one at the company is really concerned - Samsung has benefited from this and has raced ahead. You can still take a risk with LG - but beware - the service part will give you nightmares - literally.


The call center is the most disorganized unit I have ever seen. The service center is strange - they are not concerned about LG's good reputation(which is sliding down anyway). They don't care. I wonder how will LG survive with such pathetic service quality. My review is entirely factual and anyone wanting proof - just ask me.


DON'T GO FOR IT
Mar 12, 2016 03:45 PM 173023 Views (via Mobile)

LG is a international electronic brand.Also available in India for long time.


I buy a LG Inverter AC which price was Rs.34000.


We know that LG is a oldest company in India.So, I was thinking that nothing goes bad with my AC.But I was wrong about it.


After somedays it's creating some problems.Wben I turn it ON Irealized that it's not throwing air perfectly and sometimes it's front wing not moving.Also I saw that sometimes it's turn OFF automatically.Tomorrow I saw that smoke out from AC's back.


That was very disappointed at this high price.


I was not expected from LG Brand.


Don't buy it friends.It is not a good quality of prduct.


Never Usefull Product
Mar 10, 2016 05:22 PM 169875 Views (via Mobile)

LG is big electronic brand in India.They make various type of product.


I buy a LG AC price of Rs.33000.


Because we know that LG is a big brand So, I was thinking that nothing goes wrong with my product.I was 100% wrong about it.


After somedays from buying it's creating some problems like when I start the AC it's creating some problems.


And when I fix it on 24C it's automatically goes on high temperatur.Also my brother said AC's front wing not working or not moving.


I was not expected that expirience from LG brand.


Don't buy anything from here.


ashokbishnoifbMouthShut Verified Member
Jodhpur City India
Good AC from LG.
Feb 26, 2016 07:58 PM 179106 Views (via Android App)

We all need AC in summer and in india summer is already came even in February, so here is my review about LG air conditioner.


I have three ac in my house, from them two are lg and one is from videocon I will write review for both.


Here is pros and cons of LG ac.


Pros -




  • Good cooling, even within fifteen minutes room will become cool so no need to start it two or three hours before sleep just start it 15-20 minutes before you go to bed and it will work better.




  • It has three stars means more saving on electricity.




  • Good remote control, we can set off time, temperature as well fan speed and swing, means total control on AC.






Cons -




  • Only problem with AC is that we need to do lots of services like Gas container replacement, refill of gas and much more.




It is affordable as well good coolibg so you can buy it if needed.


irfan456shaikhMouthShut Verified Member
Mumbai India
LG Spilt AC 1.5 Ton
Feb 26, 2016 05:35 PM 175052 Views (via Android App)

LG is very good brand in electronics.And specially in home aplliances.We had buy LG spilt AC it is reason behind to buy 1.5 ton because the seller has seen our home areas and then he has suggested to buy 1.5 ton.If you buy without measuring your area then it will not give you proper cooling.It has very nice colling it gives you very good saving also in electricity bill.When I come home and I m very tired after taking colling of ac then I feel very relax its gives you very good relaxation.Lg is the best brand for not only ac but also for any electronics products.


Hyderabad, India India
GOOD ONE
Feb 26, 2016 01:08 PM 171351 Views (via iOS App)

Superb ac. go for it if you dont have budget limit.


I bought lg inverter ac bsa18ima ac last month. it is really good. though my room size is quute big 17* 15 it gets chilled very quickly.


mosquito away option is really very good .


it is an energy saving one


GurpreetMagooMouthShut Verified Member
New Delhi India
Great Cooling
Feb 26, 2016 02:14 AM 172822 Views (via Android App)

I have been using LG airconditioner from last 8 years and I am very pleased with its performance.


The cooling is very suttle and uniform throughout the room and you dont feel uncomfortable even if its on through out the day. Its a power house and a work horse as it doesnt show any sign of fatigue throughout the time its own.


The only problem I have with the air conditioner is that the white colour of its body gets yellowish with time which looks quite bad but its not a deal breaker.


Overall I am very satisfied with the product.


YOUR RATING ON

LG LSA5PW3M/3A 1.5 Ton 3 Star Split AC
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Recent Questions and Answers on LG LSA5PW3M/3A 1.5 Ton 3 Star Split AC

500

Which gas is used in this model

Apr 26, 2022

By: sreeramaxerox7777

Answers: 0

500

How a LG Dual inverter saves 70% Energy ? What is the calculation ?

May 31, 2019

By: ishaquerony

Answers: 1

500

Any one using LG split AC, 1.5 Ton 5 STAR model - LSA 5ER5S 2010 / 2011 MODEL ?

May 10, 2018

By: ramli77

Answers: 1

500

what is the best setting? manual or auto?

Dec 11, 2014

By: denleblanc62

Answers: 2

500

Plz tell Cooling Capacity In BTU

Jun 25, 2014

By: usman63adk

Answers: 1

500

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