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Hitachi RAU518KUDB 1.5 Ton 5 Star Split AC Image

MouthShut Score

49%
2.27 

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Value for Money:

Rs. 38,600 (Launch price)

Hitachi

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Hitachi RAU518KUDB 1.5 Ton 5 Star Split AC Reviews

Bad capacitor
Oct 12, 2024 06:42 PM615 Views (via Mobile)

I bought three 1.5 ton, and one 1.0 ton split ac units Hitachi. Unfortunately two out three 1.5 units capacitors failed within six months of service. This is absolutely not acceptable. I strongly suggest to focus attention on getting reliable capacitors.


"Disappointing Experience with Faulty ACs and Over
Aug 17, 2024 02:29 PM917 Views (via Mobile)

We installed ₹12 Lakhs worth of Hitachi air conditioners, expecting quality and reliability. Unfortunately, the experience has been nothing short of disappointing. The units don't cool properly, and the pipes are leaking, causing seepage into our walls. To make matters worse, when we called for service, the engineer, Narendra Babu Kota, demanded ₹5, 000 just to come and check the issue. This is outrageous for a brand that claims to deliver premium products and services. I regret choosing Hitachi and wouldn't recommend their ACs to anyone.


#PoorService #HitachiAC #CustomerDissatisfaction


Poor Quality
Jun 22, 2024 12:18 AM1318 Views (via Mobile)

Hitachi sales defective product, Very poor quality & after sale service also very poor.


I'm requesting everyone don't buy Hitachi product.Its product is very cheap quality


YOUR RATING ON

Hitachi RAU518ETD 1.5 Ton 5 Star Split AC
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Very Very POOR Service provider
Jun 21, 2024 10:44 AM1243 Views (via Mobile)

My AC has been out of order since 19 May 2024, whose complaint was lodged on 19 May 2024 itself, but till today 21 June 2024, no action has been taken by Hitachi, whereas I am calling customer care every 48 hours and sending reminders, probably no one will have such poor service, my advice is that you should never buy a Hitachi AC, otherwise you will have to regret a lot when the service time of the AC comes or when it malfunctions, , no engineer comes to the house for months, keep this in mind, ,


Hitachi cheating customers
Jun 02, 2024 10:46 AM1521 Views (via Mobile)

Hitachi cheating customers by selling products through various channels and not providing end to end service. Bought a hitachi AC 3 weeks ago for rs 41000 about 3 weeks ago. No installation till date.


The sms i got is:


Your INSTALLATION req. 24051809946 for the AIR CONDITIONER Shall be attended asap. Share CDN- 4835 if you are satisfied with our Service or want to cancel this request. HITACHI team does not charge advance payment, please do not pay advance. HITACHI after sale service is now on WhatsApp. For registering any type of request, type Hi after clicking https:bit.ly/3x4L34z. Team Hitachi


But its all fraud. Going to take this up at consumer court. Take your product back and return my money, i would rather have Voltas installed. My invoice is also attached here.


Hitachi split ac 1.5 ton
May 03, 2024 06:15 PM2036 Views (via Mobile)

The company is good but their after sales services are extremely poor. They send 10th fail technicians, who couldn't locate the exact problem in ac. Take your money by doing nothing. Then never comes back. I complained again, they re-opened my complaint but never sent their 12th fail senior engineer and never contacted me again.


I'm trapped but you buy at your own risk.


No service
Apr 28, 2024 03:13 PM2510 Views (via Mobile)

I am complain many time for service no response this gays disgusting that shop purchase AC they toldme we can't help u because of our staff rubbish so we don't have documents,


I fell west of my money or suffer in summer ??


Hitachi installation and customer care review
Apr 25, 2024 05:40 PM2462 Views (via Mobile)

A really pathetic and painful experience. They alloted a technician but his number was not reachable. For 4 days no follow up despite repeated reminders to Hitachi customer care and Vijay sales. Vijay sales Opera house has been giving been giving false promises but no follow up. On been questioned said that will take 2-3 days then 4 ...then 4to 5 days. No end to the ordeal. Visited the outlet....have been told will get done on 26 Apr 24. Classic case of tarikh pe tarikh. Would recommend to check before buying as once the product is bought you will have to lump it and they won't care


India
Worst Ac with worst service and no spares
Apr 18, 2024 01:34 PM2700 Views (via Mobile)

Never ever buy hitachi Acs. It’s horrible and worst service and no spares too. My sincere advice. U will suffer,


Worst product and service
Mar 29, 2024 05:28 PM3290 Views (via Mobile)

Please don't buy Hitachi Ac ..i have worst experience not much cooling..gas leakage every year..Bad service


Hitachi inverter 1.5 ton spilt AC
Feb 15, 2024 10:24 AM3733 Views (via Mobile)

Dont buy Hitachi inverter AC


I buy before 3 years... Now due to its pcb fault its not working... And its not repairable... Hitachi Company high demand replacement charge without warranty. 11000/- for outside pcb... If not run then i have to pay more 5000 for inside pcb. Now i am helpless. And force to buy new ac.


Don't Buy Hitachi AC
Dec 05, 2023 05:15 PM4221 Views

I purchased Hitachi AC on 25/11/2023 and called customer care center for installation. The reply received that the installation charge have to be paid Rs. 1200.


Unfortunately I purchased the split AC. The company has hired an another private agency. The personals are not at all trained.


The material used by the installation agency Electronic India Pvt. Ltd was not at all satisfactory.


Total amount paid to the installation agency Rs 6460.


After installation I received two messages from the Hitachi are as follows:




  1. Govind Singh: Your call no 23120101542 is cancelled due to Service Already Done. For Generating a new request, pls call at 079-7141-4848, Hitachi.




  2. Govind Singh: Call No.23113001760 is closed, Amount collected Rs.0 for the work done. Pls call at 079-7141-4848 in case of any concern. Hitachi






It is strongly believed that purchasing of Hitachi AC is not at all suggested.


Govind Singh


8400112087


2 ton split ac.
Oct 18, 2023 01:06 AM4607 Views (via Mobile)

Service 0 if I was suppose to give below 0 I wud hv given it. Purchased a 2 ton split ac three months back. Thrice the remote is changed by the company and the ac is too noisy. There is no service back up. Third grade company and very poor service.


Dont buy hitachi window ac
Jul 02, 2023 01:22 AM5765 Views (via Mobile)

Please dont buy hitachi window ac. Company don't have their parts in amc period. I person waiting from last one month. My personal suggestion don't buy


Worthless product...Never buy this ac.
Jun 05, 2023 07:20 PM6305 Views (via Mobile)

Many issues in this ac and the company. Motherboard has frequent issues. Servicing is very bad. You will not be provided with any receipt or bill. As for gas filling the technician will charge as per his whims and fancies


Dont buy hitachi
May 23, 2023 11:41 AM6550 Views (via Mobile)

Waste of money i bought 2 ac very worst cooling.dont buy hitachi ac.many times i complaint.all technician asking petrol fees


Pathatic service from Hitachi unaccepted
May 21, 2023 09:44 PM6580 Views (via Mobile)

Within In one year i had to lodge 3-4 complaints, every time they respond after a week or so, repair, and problem of not cooling because of gas leakage withing warranty they should change that part if something issue is coming again but they don't, even few days back i complaint regarding same but they said this will be chargeable last service gas done by two month back only


Not a trustworthy Brand
May 13, 2023 07:45 AM6844 Views

Trouble started just within 13 months of purchase. Technician not able to identify properly resulting in additional cost for replacing spares


Mail to sent customer care that the repairing should be done withour any additional cost, but no proper response from customer care.


Very bad customers services
May 02, 2023 01:51 PM6889 Views (via Mobile)

Very very bad customer service & workshop too


I have called so many times customer care but they always say as soon as possible resolve but till date they didn't resolve my complaint.


Now automatically closed my customer care request.


Very very bad service center
Apr 19, 2023 10:54 AM7263 Views (via Mobile)

Service is very poor. Service support is very bad and the company is also not taking any necessary action againt service point. No body giving any positive response for customer complain niether dealer nor company.


YOUR RATING ON

Hitachi RAU518KUDB 1.5 Ton 5 Star Split AC
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