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Hitachi KAMPA RAU318HTDD 1.5 Ton 3 Star Split AC Image

MouthShut Score

52%
2.19 

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Value for Money:

Rs. 31,500 (Launch price)

Hitachi

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Hitachi KAMPA RAU318HTDD 1.5 Ton 3 Star Split AC Reviews

Hitachi worst co.
May 31, 2022 02:28 PM 7772 Views (via Mobile)

Worst experience Hitachi co is cheated me never and ever buy Hitachi ac, my ac is not working from last 15 days but no serviceman come to repair my ac facing difficultly. I thought that i wasted my money on Hitachi ac i think my ac is in warranty that's why they don't want to repair my ac, now i have to waste my money to repair my gurantee ac.


Bad experience
May 23, 2022 04:42 AM 7828 Views (via Mobile)

Hi customer care,


I am very sad and angry after taking this Hitachi air conditioner at 24 april. I got to know on 15 may it's damage now . I made request in customer service. Nobody is taking action. This is bad customer service. What is my fault?? After investing too much money on this. I am sleeping in this hot summer. It is impacting in my daily routine throughout the day. Sleepless night with no productivity.. I am engineer. I am working somewhere i don't have too much to call again and again to take update. But I am not understanding.after taking money they are not responding at all. Whom to call i am not sure.


It is very disappointed customer service i have ever seen. I would not recommend to any one to take Hitachi product.


Bad customer service.


Thanks,


Shivangi gupta


8081931391


Hitachi AC Review
May 18, 2022 02:27 PM 7605 Views

I bought an AC of Hitachi company from Reliance Digital on 16 Apr-2018. From some day my ac is not working properly and I've to complaint to Hitachi AC dealer and they have demand purchase bill and I've already provide the bill to them but they told me that this bill was generated wrong from reliance digital and not supporting me. After all Hitachi AC and Reliance Digital product and services is not good. They are total fraud and face commitment to the customer. Personally I'll suggest please don't purchase Hitachi AC because they are totally fraud.


YOUR RATING ON

Hitachi KAMPA RAU318HTDD 1.5 Ton 3 Star Split AC
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Service guys are thiefs
May 15, 2022 10:37 AM 7115 Views (via Mobile)

Almost all Hitachi service guys are thiefs. They just want more money. I recently moved to new house and raised a reinstallation request. These people coordinate each other and one guy would steal imp parts of your ac and another guy says this part is not available. I really had a horrible experience and I literally got 8300 for just uninstallation and installation combined. Please please avoid buying this st, you get much better acs outside.


Secunderabad India
Hitachi AC , the worst
May 07, 2022 03:44 PM 7546 Views (via Mobile)

One of the worst AC brand in india is Hitachi. Ac quality worst, customer care worst, service worst. Overall it's worst buying Hitachi. It's like buying a costly scrap into our house.


Shameless Company
Apr 28, 2022 12:17 PM 8312 Views

I bought my AC in June 2021 in Navi Mumbai. It had some issues on the day of installation itself, but the technician said its fine. Cooling was not great, but it was ok. In may 2022 it stopped cooling completely. The technician said it has to be replaced. Then they asked me to send the invoice to the service center. I send it. After 2-3 days of no response, I called the service center, they asked me to call the dealer. Dealer asked me to call customer care. Customer care told me that my AC will be replaced within 48 hours. It was the 5th day already. Same evening I got a call from technician. He said he can come as soon as the new AC is delivered and asked me to check with the dealer. Dealer said it will be delivered after at least one week. I called the customer care, they said that it will delivered but they dont know when. It is over 40 degrees here, and despite having spent 42K on a faulty AC, I have to rely on a fan. I must have made dozens of calls to customer care and the twitter account just to get the updates. HITACHI AC IS WORST QUALITY AND CUSTOMER CARE DOES NOT EXIST


Update:


Service centre asked me to wait for at least 10 more days. They are saying that as the there are only 2 months left for expiry, they dont want to give a replacement but just repair it. The technician says any repair will only last 2 months. Some senior executive - Area sales manager probably, has stalled the entire process. The issue is pending with him for last 10 days. He just has to reply to an email, but he will do it after 10 days. Till then, I am just supposed to wait although I have paid for the product.


HITACHI IS A FRAUD COMPANY WITH WORST QUALITY PRODUCTS.


Very cheap quality and bad service
Apr 22, 2022 10:51 PM 8264 Views (via Mobile)

Recently I have purchased brand new ac of hitachi. company is saying they are checking 43 tests of product & after that sold to the customer. AC delivered on 16th april morning. It's installation done on Sunday till 5pm. Your technician started the ac at that time I told them. AC is not working properly not giving cooling they toldi gives best cooling in night. And at night when i started with in 15-20 mints it's stopped working. It's very worst product. I want full refund with the all installation charges. I don't want this


product.Refund it and picked up your product. Outdoor unit box was broken so I throw it and the company says it will takes 45 days to replace it. Very poor product poor after sale service.Please don't think to buy Hitachi ac it's just waste of money.


Buy in 2018. Every year two or more breakdown comp
Apr 15, 2022 04:42 PM 8724 Views (via Mobile)

Buy in 2018.Two or more breakdown complaints every year. Two times gas fillup.Two times inner pcb change .one time outer pcb change.one time fan parts change.But very good Hitachi business.


Worst Air Conditioner
Apr 15, 2022 11:18 AM 8705 Views (via Mobile)

Worst AC don't buy the AC it don't even work properly . When we call a AC mechanic he saw what is the problem in AC he told us that the company didn't even adjust the AC properly and is leaking gas .


The worst AC ever!
Apr 14, 2022 12:32 AM 8952 Views (via Mobile)

I brought this AC on the recommendation of a friend but I regret the decision every night when I go to sleep. The AC is extremely slow and does not cools the room at all. Forget about cooling the room, it doesn't even throws cool air. It takes 1 hour to only initialise. The outdoor unit didn't start working until half an hour and when it does it makes horrible noise! When I called the service center for cleaning the AC the people who came didn't even open the AC and just walked out just like that!


Hitachi Air Conditioner
Apr 05, 2022 03:25 PM 9196 Views

I bought Hitachi split AC 1.5 T for my Home. I request 18th MARCH 2022 for service but not resolved yet. Worst Service Support. I have call again and again hitachi but they will provide Technician. I contact them then they told me within two days resolved your service request but some unnecessary reason to cancel my service 2 time.


Delhi India
Hitach Split AC
Mar 21, 2022 11:29 AM 9941 Views

I did a mistake, I bought 2 Hitachi AC 2 years back Having very bad experience. Worst product. From the very 1st year facing lots of problem. Service quality is worst. I will strongly recommend to NOT buy Hitachi AC.


Even service Center number is working properly,


Useless company and cheap products
Mar 20, 2022 11:15 PM 9849 Views (via Mobile)

Useless product, this company is cheating Indian customers. I lost money by buying 3ac and one fridge.


Please don't buy this product


RVRao
Nov 14, 2021 02:02 PM 13643 Views (via Mobile)

Have been owning two Hitachi ACs of 3 and 5 star ...my experience has been pathetic with no qualified technicians to attend to service issues particularly low cooling in an auto cleaning type... they do nothing except gas filling charging a bomb without checking any possible leakages ...I am now looking for an alternative product having lost substantial money


Perfect
Sep 12, 2021 12:28 PM 15519 Views (via Android App)

This is good product if you are searching for an ac . Its cooling effect is osm. No sound and remote control system is also good.Rupees value does matter.This can cool the whole room in just a minute. So I prefer to buy it.


Excellent
Sep 07, 2021 01:10 AM 15691 Views (via Android App)

I find this to be good and worth of money.Using this for around 3years didnt find any problem with this. It makes the room cooler quickly ( my room is small size) . Just thinking of installing it in my parents room soon.


Hitachi Home AC - Horrible Experience
Jul 18, 2021 10:51 AM 17211 Views

We have purchased 4 split ACs of Hitachi from Great Eastern Trading Bhubaneswar 3 years back. Out of which 2 are not working for the last 4 months. After Covid relaxation we called the company engineer to inspect the same and he says there is no gas in those two machines due to leakage. I have ACs in my Chennai flat for the last 20 years and those are still working fine. And here the ACs of 2 years old have gone bad. Better do not rely on both on the AC and the dealer!


PERSONALLY NOT RECOMMEND HITACHI AC
Jun 28, 2021 07:15 PM 17983 Views

I PERSONALLY NOT RECOMMEND ANY HITACHI AC, GUYS PLEASE TRUST ME THEY JUST MAKE MONEY ONLY . THIS PRODUCT HAVING A LOT OF PROBLEM OF LOW COOLING EVEN I HAVE RAISED COMPLAINT BUT THEY NOT RESOLVE MY CASE TILL NOW FROM LAST YEAR. U CAN PURCHASE ANOTHER COMPANY AC BUT NOT PERSONALLY NOT RECOMMEND FOR THAT .


IF ANYBODY WANT ANY RECORDS U CAN CALL ME ON 999047xxxx


Kahin Koi sunvaee Nahin
May 06, 2021 12:31 PM 19994 Views (via Mobile)

Main Maine 20 Din Pahle hitashi Ka indoor unit kharida. room ko Thanda nahin kar raha complaint centre Mein Bhi ki lekin unhone bhi Koi sunvaee Nahin Hui


Very bad Product and Very pathetic CustomerService
Sep 20, 2020 12:06 PM 25074 Views

Am extremely disappointed with the Hitachi AC I have purchased in june/july 2018. In these past couple of years I have already refilled the gas once last year in August.


I raised a complaint to customer care about water slipping into the room from Split AC body day before yesterday(8th Sept 2020) [snapshot. attached]. A Technician came today, he mentioned it is a GAS LEAKAGE issue.


Just to bring to your kind attention, that this year in July I raised cooling complaint to your customer care, the technician came and verified that the gas is apt. It was dust on the filter which he cleaned.


Now I donot understand how in a span of couple of months from June to Sept gas issue has cropped up.


I am really disappointed that I have to speak to customer care every couple of months during summer season to get my AC repaired. I am not sure if the Shop from which I purchased the AC has cheated me by selling a defective piece OR Hitachi Customer Care is making a fool of me by giving false assurances whenever they come and fix which again recrops after few months.


YOUR RATING ON

Hitachi KAMPA RAU318HTDD 1.5 Ton 3 Star Split AC
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Recent Questions and Answers on Hitachi KAMPA RAU318HTDD 1.5 Ton 3 Star Split AC

500

Which gas is used in this model?

Jun 12, 2022

By: poornacsk46

Answers: 0

500

Which gas fill this

May 01, 2022

By: pandaybadri334

Answers: 0

500

Kon shi gas ati heSPLIT AC – 1.5TR CLASS HITACHI ACE CO – RAU518HSD me

Mar 20, 2022

By: anup3112patel

Answers: 0

500

what is the price rate?

Jun 18, 2015

By: paulsantosh3

Answers: 2

500

how many rs?

Jun 18, 2015

By: paulsantosh3

Answers: 0

500

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