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42%
1.72 

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Haier Window AC 1.5 Ton Reviews

WORST CUSTOMER SERVICE EVER!
Jun 19, 2024 07:55 PM 240 Views

Haier is a fraud company. Their bad, cheap quality appliances like Air Conditioner and Refrigerator last only for 2 years and then they don't send customer service support. No brand has ever disrespected their customers to the point of no return. The situation has gone so bad, especially in this heat, my entire family of 5 along with 2 dogs are having a really hard time, there's a patient at home and it's become really hard trusting this horrible company as they have been lying to us about sending help everyday for the past 1 week. It's been a week since we're trying to get the customer service support and they've been lying and scamming us by not coming last moment. The Supervisor of Haier, Chawri Bazaar - Mr. Mohd Rashid Ansari (9716909490) is an extremely cunning man - no work, only promises and delays work. This is mentally agonizing and disturbing.


BIG NO to HAIER AC
Nov 02, 2022 07:50 PM 1716 Views

Hi all


Writing this review after waiting for 7 days from customer service center with no proper update for a brand new AC 1.5 ton DC Inverter model lasted only 5 months.


Used double booster stabiliser and definitely no fluctuations in my house. HAIER AC gives E7 error and Technicians say the entire PCB board need to be replaced. After going through many online reviews and videos for E7 error, looks like a single diode is major contributor for this issue and why does HAIER take 10 days to replace this board for a AC which is within warranty period.


Very poor Customer Service


Please do not go for HAIER AC as this E7 error comes for most of the customers.There is some defect/fault in the manufacturing time itself with the PCB or the diode whatever it is that is creating this issue.


Bad product even compare to unbranded
Nov 26, 2021 07:40 AM 2368 Views (via Mobile)

We purchase haier ac 1.5 ton and 2 ton total 3pcs but there is more noise from indoor unit and not so cooling compare to un branded ac also. Don't buy this brand ac.this is a not suitable for any family, service is bad, noise like jet plane, one can not sleep due to inform unit noise. Overall unreliable product


YOUR RATING ON

Haier Window AC 1.5 Ton
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Waste of money
Jun 10, 2019 12:05 AM 5714 Views (via Mobile)

Haier 1.5ton window ac I was purchase thish ac from vijay sales and this product is totally fail ?????????????????????????????? my money is waste


New Delhi India
Haier-A PURCHASED CANCER
Sep 02, 2018 02:31 PM 8796 Views (via Mobile)

BUY Haier SPLIT AC 1.5 ton and loose your peace forever and become an employee of Haier.


For the last one year company is unable to fix the same complaint. Company has more complaints than months in an year.


Every month you have to Lodge one or two complaints so that split AC can run.


Company has become blind and deaf to my complaints.


Vpo Umedgarh, Dist Sonepat, India
Bad ac
Aug 24, 2017 11:44 AM 10111 Views (via iOS App)

The biggest drawback of this AC is that after temperature sensor 5 to 6 months old, its temperature sensor stops working. And after one year, this conditioner gets leak in the radiator and the gas gets out of the woof. In this context, I want to tell that this ac is not worth the job, buying it is absolutely harmful


Do not buy any Haier product!
Jun 21, 2017 08:49 AM 11261 Views

I had brought a 1.5T split AC a year back.


Right from the installation the service has been very poor.


To add to my misery, the product is also very poor. I have already lodged complaints 4-5 times. The complaint takes more than 7 days to be attended. At some time u have to follow up for the same.


The AC is not good in cooling as well as the sound it makes really makes me think of the wrong decision.


So sharing my views to stay away from Haier!


Pathetic service and people
May 03, 2017 09:54 AM 13218 Views

Pathetic service. They said wont install ac outdoor unit on 3rd floor of the building saying risky to install and wont allow der people to take risk.I asked why one guy is sent for installation of 1.5 ton heavy unit who is himself not sure whethr he can install dey wer mum.when questnd wat is d solution,says cant help change ur window grill.


They advertize free installation but refuse to install.Bloody scammers!


kulwant1234MouthShut Verified Member
Sri Ganganagar India
Haier HW-18CS03AH WINDOW AC
Jan 15, 2017 01:15 PM 13182 Views (via Android App)

Haier company is best and its make many product and all product is very good but ac is not good. .this model HAIER HW-18CS03AH is not good .its to much noisey and sound like engine .ggggrrrcch its to eritating .and cooling is not nice and cooling someting someting with smell .so its not good and when start ac its trip in fully summer days and we are sad and see this ac and finally stop this ac and start fan. And not fill relax with this ac its cunsumed so much electrcity and service is not good and to bad service. .its totally waste money and time.


Peshawar Pakistan
HAIER WINDOW ac 1.5 is best
Sep 15, 2016 07:43 PM 16911 Views

It is a very good AC, I purchased this as because of the its good pressure of the fan, because these window type of the AC gave very good air pressure.


I like its four 4-way airflow direction, and also the simplest thing in it is the 2 cool settings and 2 fan settings it has Anti-mold filter Mechanical control and also its filter is easy to clean.


I preferd this over the others because the Haier AC are also very good as I have seen. So I chose to buy it.


Haiher AC
Aug 27, 2016 03:07 PM 18300 Views

Haiher air conditioner:when my father brought haiher air conditioner in 2010 for our first floor room. starting wise they are in execellent condition.the cooling of the air conditioner is great .in just 15 minutes they cool the room instently.but they produce sound on the back side of the wall. the design of the haiher air conditioner is normal lie air conditioner.and the quality of the air conditioner is normal.durability is the great of this product because now my air conditioner is in working condition now 2016 and it is a great thing my air conditioner now until woring.between 2010 to 2016 the air conditioner is damage.and the most important thing the price of this product in 2010 my father buy the air conditioner in 12000 rupees.i give this product to 3 star out of 5 star


Haier Window Air conditioner
Jul 13, 2016 07:15 AM 15854 Views

This is the best Air Conditioner it has a great cooooling I have already tried it my friend has this air conditioner and one day I was gone to my friend House He had haier window Air conditioner as we entered in the room he turned on the air conditioner in the few hours the Air conditioner cooled the room and it was difficult to sit in the room without blanket now I had like this and I also buy this one


Hyderabad India
Nice
Jul 13, 2016 02:24 AM 15469 Views (via Android App)

The price is cheap and the product is so good I love the product and I have get it from so cheap price and the proferoms is so good the size is good but the one think which we not get in the product is self cleing option in it other thing is good but the size is small and the cooling is good I love it I thing u shood also buy this product the haier window a/c 1.5 ton and it cool the enterer room and the cooling is best the thik which I bought this product is I have a great room but no outer space to put and the condencer so I have get the window ac it is so good I love this product


I regert uying Haier A/C
Jul 18, 2011 06:34 PM 18780 Views

On June 24th, I have raised a complaint since my new Haier A/C stopped working. I was given a reference no. MUM116240011 and assigned a service center for Haier " Zaib Service Ph# 9819462723.


I was informed since I couldn't find the original bill for purchase, I will have to pay for the service and I agreed. The technician visited and checked the unit and informed me, the compressor is gone bad and it needs to be replaced, I payed him for the service Rs. 400 and asked him to fix it asap. Next day I received the call from a lady from Zaib service, she sad it it will cost me close to Rs. 5000 to replace the compressor and fill the gas. I told her its a lot of money for a a/c repair.


I started looking for the bill and I found it, I called her and told her that I have the bill now, its under warranty, get my a/c fixed asap. Now the technician shows up, the strange thing is now they are not talking about the compressor at all. He says its the ACB( I think thats what he said), gone bad, he checked it and said he couldn't fix it, he has to send someone else to check and fix it.( remember to get this guy come and visit my place, I had to call their office atleast 6 times, they say the technician will come visit today, but never show up, I had to call them repeatedly)


After that I called them several times, they promise me the technician will come next day but never showed up. either they realized since I have the bill, they can't get the Rs. 5000 from me, or they do not really have the skills to fix the unit.


After weeks, I received a call from Haier, to check if they fix the problem. I explained everything thats happened, and how unhappy I am. He said he knows the service center guy and he will come and fix it in 2 days, which never happened. I called again same thing, I waited for another 10 days and finally decided to call them and speak to a manger. I remember his name was Mohit at the #+911130674077. I repeatedly asked him to get me a manger, and he said his manger is in a meeting and he does hot have the authority to put me to a manger.


I told him many times, as a consumer, who bought your product, I am requesting a manger and he refused. This is the level of service Haier offered me.


Now, I regret buying Haier.I really do. After a month my complaint is unresolved, and I am extremely unsatisfied. I have wasted enough time on that crap I have bought. I am filing a complaint with consumer complaints and all authorities I can think of so that someone else doesn't have to suffer.


Nitin


Never buy Haier AC
May 17, 2011 10:30 AM 16303 Views

Haier ACs are like typical cheap chinese lower end consumer products which look very attractive from outside but fail in performance in a very short duration.


I committed the mistake of buying this model of Haier AC. Within three months of usage all plastic parts - the front cover, air filter, switch knobs started breaking. On complaining for replacement during warranty period, the company advised me to read the finer print of the warranty card which said that plastic parts are not covered under warranty. Next after 10 months of service, the gas leaked under warranty period.


The local service agents appeared to be poorly equipped and carried the AC or repair in a rickshaw. The gas leaked once again after two weeks. This process of leakage and repair continued for two months within the warranty period after which the company tried to convince me that now warranty period is over and you will have to pay for the subsequent gas leakages and repair.


I had to complain at the highest level of Haier with all previous records of complaints and repair to get the gas leakage attended fully and by that time the summer season was over. The service personnel looked completely untrained and novices besides their irresponsible attitude. In the third year, in the very beginning the gas leaked once again. On close examination of the copper tubing carrying the gas I noticed that it was very thin and fragile due to which gas leakage was occurring again & again.


Obviously to reduce the cost Haier had used substandard material. I decided to dump this AC even before it had completed three years as after repeated gas fill repairs, I had already paid a full cost of a new AC. I would suggest that even if anyone wants to buy a cheaper AC, they must avoid Haier till they properly establish themselves in Indian market.


Ghaziabad India
Haier 1.5 Ton window AC
Jun 08, 2009 04:48 PM 22083 Views

I had brought 3 Haier 1.5 Ton AC about 5 months back. After long negotiations with the dealer I cud get it for Rs. 14400/= a piece. Generally the AC is Good. Main disadvantage of the product is a bit more noise and just sufficient cooling during peak temprature. A bit of more noise reduction and Cooling wud have done wonders for the product. The remote works fine.


Cooling is great during night. During day time its sufficient. Noise is a concern but its ok if u are not used to Voltas or Hitachi AC. Service is also gud but for that u have to directly call the HaierIndia call center. they also provide 1 Service Free during the 1 first year of purchase.


I called up the customer care to check the noise I was geeting in my AC and within 48 Hrs of call the technician was at my place. After correcting the noise which was due to some loose screws, he only offered us to servide the ACs free of cost told us that the company offers 1 free service during the 1st year of purchase which was not known to me.


kolkata India
It's a good Ac
May 11, 2009 03:02 PM 17220 Views

I purchased the said model HW-18CS03-AH in June 08 and had been using till end September but there was much sound in the compressor which came up initially and got subsided after a couple of minutes.


In April 09, as it was quite hot, the machine was being used for a pretty long time a day but within a few days problem of not cooling came up. Complaint was logged immediately and the technician visited after two days and reported that the compressor has burnt out.


The machine was taken away the next day and on the fifth day it was fixed up. Since then is working fine and sound level has cosiderably gone down. The wattage is also less compared to other models and I'm satisfied with the said machine till now.My next AC may also be from the said company as the service was quite ok considering that in kolkata there is only one service centre and still the problem resolved within 8 days.


thanks


indrajit ghosh


MOST PATHETIC A/C IN MARKET
May 05, 2009 11:04 AM 15782 Views

I had bought an Haier-HW 18CS03 AH Window AC on 26/04/2008 as it was a gift for me from my In Laws. The AC started making sound within 1 month of usage there was a very noisy and I just could not sleep an engineer had come to repair it . After sometime I stopped using AC as it was winters in Delhi . Now this year we had got it serviced in March 2009 and then only engineer told us that we can get free service 4 times in a year this is sheer cheating of part of company. Moreover after service this year the noise problem again started & we had sent a compalint on 16 th April 2009 & nobody turned up till 28 th April we could not use AC & the company was delibrately delaying the thing as my warranty was getting over in next 10 days. Finally a engineer came from Tilak Nagar branch & told us the problem is there in this model & it is a manufacturing defect . He fixed a peice of cardbord in AC & now AC is working fine. The engineer was telling me that they have been fixing cardboard in 10-15 AC's per day as this is amnufacturing fault. I want to ask the Haier Top Management that who has given them right to sell Sub- Standard products in India. Please learn from other companies like Nokia who had recalled faulty batteries from Market or some companies recalling Laptops & even cars due to manufacturing defect.


I would like to warn all people who want to buy Haier AC that please do not buy the same as this is them most Pathetic AC available in Market .


Thanks


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