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Haier HSU-19CXBW5N 1.5 Ton 5 Star Split AC Image

MouthShut Score

26%
1.72 

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Value for Money:

Rs. 36,098 (Launch price)

Haier

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Haier HSU-19CXBW5N 1.5 Ton 5 Star Split AC Reviews

Overall, it's decent for the price
1 day ago 29 Views

The air conditioner cools well, but not immediately, it takes time. It's noisier than expected, especially at high speed. Overall, it's decent for the price but there are better options.


Worst product
Jun 17, 2024 02:56 PM 936 Views (via Mobile)

Received a damaged Haier 1.5 ton split AC.


There was internal gas leakage. The service centre is delaying the process of replacement inspite of a 5 year warranty. It's been 20 days since I purchased.


Worst service for Haier company
May 25, 2024 07:41 PM 1215 Views (via Mobile)

One of the worst and horrible experience. No installation service, after taking so much of follow ups with customer care team. It's been two days after a request from the retailer and the company service center that I'm taking AC in emergency due to infant and recent shifting to a new city.


Till date it's not even installed and no call from the support staff.


Never buy Haier AC and never ever take from LOTUS ELECTRONICs


YOUR RATING ON

Haier HSU-19CXBW5N 1.5 Ton 5 Star Split AC
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Service is not good
May 24, 2024 08:21 PM 1219 Views (via Mobile)

Bogas service


AC bigad jaye to aadmi mar Jane ke bad riper karne aate he


Service not good


Aaj garmi itni jyada he Mera AC bigad gaya he company me 2 din se call kar Raha hu pan meri complain abhi shawll nahi hu he


Me bahot pareshan hu pan company vale samjate hi nahi he


Mene heiyer ka AC leke galti ki


Worst AC
May 14, 2024 11:36 PM 1437 Views (via Mobile)

Worst AC Doesn't Cool. Its cooling capacity of 1.5 Ton is less than 1 Ton. It's a mistake to purchase th


Haier ac
Apr 29, 2024 11:32 AM 1848 Views (via Mobile)

Ek bar app ac kharid loo apko koye pucha ga nahi


Dukan dar bhi pucha ga nahi atna faltu sarvice hii


Mana bohat badi galti Kiya huu


Apko log mat karna Haier company ka ac mat khadi naa


Don't buy HAIER products.
Apr 25, 2024 08:14 PM 2058 Views (via Mobile)

Don't buy HAIER 1 ton Ac if you're buying then you're gonna waste or loss your Money, mental peace. I placed the order on 20/4/24 by the time (haier service team)they have confirmed within 24hrs Ac will be delivered and installation will be done.but Ac was delivered on 24/4/24 now, it's been 5 days since we place the order no proper response for installation from customer care or service team. Then they confirmed 100% Ac will be install on 25/4/24. Surprisingly now haier service team says today and tomorrow we cannot install due to some reasons.


Extremely pathetic company
Apr 10, 2024 12:52 PM 3015 Views

I had purchased Haier 1.5 ton split A/c from Maharashtra Electronics, Kothrud Branch, Pune on 05-Apr-2024. I have an extremely pathetic experience of both these companies - Maharashtra Electronics and Haier.


My A/c is still pending for installation. The customer support at Haier just keep on adding a new SR without any resolution. They don't have sufficient staff to support installations or provide other services. It is been 5 days now, I am still waiting for their technician to call.


Maharashtra Electronics has surpassed Haier's behaviour. They are not even willing to call back as a basic courtesy after my 10+ follow up calls to them.


Do not purchase anything from these companies. You will be frustrated without any solution. The accountable people just hide behind customer support and AI chatbots and shed off their responsibilities. I think I have lost my 45K now, and frankly, I really don't care now even if the A/c gets installed and is of good quality. I have lost all interest and faith in both these companies.


We, as consumers, are really left weak. I doubt if any legal institution will take cognizance of these feedbacks to make any attempt to make these companies provide basic customer service.


Go for standard brands like LG, Samsung and for good dealers like Chroma. I made a mistake choose these companies. Avoid making the same mistake.


No sideways swing. No customer support
Apr 08, 2024 01:36 AM 3068 Views (via Mobile)

The Haier air conditioner doesn't have sideways swing. It is manual. Better to purchase a hand fan to cool yourself. The customer service staff is not supportive. They give more tension than solving the problem. I request all to ignore Haier products


Worst ever Haier ac i have seen in my life
Aug 21, 2023 08:24 PM 4874 Views (via Mobile)

Haier AC are worst...we have purchased Haier AC in April 2023 in panchkula after 10 days of installation we faced gas leakage...their service is very poor no one responded to our calls and emails. After many days they came to repair and it stopped working again they again repaired and now it has stopped cooling again...now no one is responding to our calls and emails...this company is a big fraud please don't buy their AC it is such a waste of price, money and mental peace...totally exhausted by their service


Very good
Jun 12, 2023 01:54 PM 6311 Views (via Android App)

Exlllent product, Louvers are not stable, goes automatically down. So I keep stoper for reclined angle. Remaining everything is good. Don't buy if you want to cool your full room.


Worst in cooling
Jun 10, 2023 04:50 PM 5875 Views (via Mobile)

Haier products are worst! AC stops cooling in every 2 months and service are not provided on timely manner.


Lower Ac
May 20, 2023 08:05 AM 6561 Views (via Mobile)

Not a good product. The service is even more pathetic. No one responds even after 3-4days. Even the on call customer care executives can't help.


Don't Purchase Haier Products
May 06, 2023 02:08 AM 7071 Views (via Mobile)

Bad Products, Very Bad After Sale Service, Everything is Too Bad.


My Suggestion is Don't Purchase Any Haier Products


Noida India
Pathetic AC
Apr 21, 2023 04:43 PM 7553 Views (via Mobile)

Pathetic AC.After 1st year.gas starts leaking for one reason or the other every six months.within 2 years the one by one all the parts will get spoilt.also their after sales service is pathetic.the workshop they have hired don't even pick up their phones.they keep making false promises for 4-5 days and still don't cone to solve your problem


Haier Split AC 1.6 MT inverter
Apr 20, 2023 07:15 PM 7553 Views (via Mobile)

Very poor quality AC. It should be never purchased. With in a week of installation of 2023 model AC, it stopped cooling. Service engineer came and said there is no Gas in the AC and seems it has leaked. A new brand 2023 AC giving trouble with in a week of installation shows extremely poor quality. Service engineer went back without repair as he said he does not have tool to attend the problem.


No reply to e mails, phone calls. Just sorry.


Fan is very noisy too. Poor engineered product.


I will rate Haier AC 1 on rating scale of 1-5.


TheIndianFiveMouthShut Verified Member
Gurgaon India
Haier Split AC 1.5 Ton I am quite disappointed
Mar 28, 2023 05:24 PM 8681 Views

I recently purchased a Haier Split AC 1.5 Ton for my bedroom, and I have to say that I am quite disappointed with my purchase. The installation process was extremely hectic and time-consuming, and I had to hire extra help to get the job done. The promised delivery date was delayed, and I had to wait an additional two weeks to get my AC up and running.


The AC unit itself is rather noisy, and I can hear it from the other side of the house. It has a low-quality build, and I can actually feel the vibration when it is running, which is quite annoying. The air-flow is not as strong as I expected and it doesn't cool my room as quickly as advertised.


Furthermore, the remote control is quite outdated and it has a limited range, so I have to be standing right next to the unit to change the settings. The air filters are also quite weak and they don't seem to be doing their job properly.


On top of all of this, the customer service is non-existent. I have sent emails and made phone calls to the company, but the only response I have received is an automated "thank you" message. I have not been able to get a hold on.


Ac 1 yr 3 remainder call not given
Dec 20, 2022 03:13 PM 9553 Views (via Mobile)

Very much disappointed with haier we took 2 ac in haier one on last sep and another on march this year were no remainder service call was given in a year we used to call twice and third time we missed to call but after the year we called they are asking us to pay for general service ac cleaning around 600 rupees . when tried to speak or register complain they are saying we have track log were they don't have anything trying to argue customer not ready to resolve and by words saying we are maintaing 2000 plus customer in that we may miss some saying in a lethargic manner and behaving in a harsh way the remainder call was missed from their end were blaming customer for their mistake literally pissed of for taking haier were spent 55 thousand for 2 ac totally unsatisfied


BIG No to HAIER AC
Nov 02, 2022 07:53 PM 9797 Views

Hi all


Writing this review after waiting for 7 days from customer service center with no proper update for a brand new AC 1.5 ton DC Inverter model lasted only 5 months.


Used double booster stabiliser and definitely no fluctuations in my house. HAIER AC gives E7 error and Technicians say the entire PCB board need to be replaced. After going through many online reviews and videos for E7 error, looks like a single diode is major contributor for this issue and why does HAIER take 10 days to replace this board for a AC which is within warranty period.


Very poor Customer Service


Please do not go for HAIER AC as this E7 error comes for most of the customers.There is some defect/fault in the manufacturing time itself with the PCB or the diode whatever it is that is creating this issue.


Poor service..
Oct 14, 2022 07:46 AM 10678 Views (via Mobile)

I have purchased your product. For 6 month back but its not working til. I call your service men. He decieve me. Still my ac not workin. Im in kozhikode kerala india. Ccanyou take any responsible persons phone number.


YOUR RATING ON

Haier HSU-19CXBW5N 1.5 Ton 5 Star Split AC
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