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Carrier Estrella Plus 1.5 Ton 3 Star Window AC Image

MouthShut Score

61%
2.41 

Help & Support:

Cooling and Sound:

Look & Feel:

Value for Money:

Rs. 27,742 (Launch price)

Carrier

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Carrier Estrella Plus 1.5 Ton 3 Star Window AC Reviews

MukeshSachinMouthShut Verified Member
Raigarh India
Wow Airconditioner of Carrier
Jun 16, 2024 11:27 AM427 Views (via Android App)

I am using this career AC last part 6 years and it is still cooling the 20 20 feet room with ease. The least temperature we can set is 17 only that is the only thing that I can regret, rest all is good in this AC and I am very much satisfied with it.


Carrier 1.5 ton estrela 3 star window ac
Jun 09, 2024 09:23 AM484 Views (via Mobile)

Very bad perfomance.cooling like 1 ton or below.products recived in fins damage condition but company not replacing within 10 days.local purchasing is a bad choice when we choose price and replacement policy.bad service also one of the characterstics of carrier ac.they are only collecting money but client only get harassed.they come and see just ac working or not , cooling not matter for carrier.


Carrier Windows AC 1.5 Ton
Aug 13, 2023 01:29 PM1526 Views (via Mobile)

Body quality is very bad. Its life is only one season i.e 3 To 4 months only. They are claiming very low noise but it produces tractor like sound. No positive reply from customer care as well as from service team


YOUR RATING ON

Carrier-Estrella 1.5 Ton
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Very Very Bad Carrier A.C
May 21, 2022 01:35 PM3008 Views (via Mobile)

Maine Carrier Ka New Window A.C 1.5 Ton Purchase Kiya Tha 21 June 2021 Ko, 15 Days Me Hi Usme Gas Leakage Ki Problem Agayi, Company Me Complaint Karne Par Wo Log Gas Install Krne K Liye Service Center Lekar Gaye 15 days me A.C wapas Diya Wo Bhi Grils Tod Kr, Ab Usme Fir Se Gas Leakage Ki Problem ho Rahi Hai But Company Me Koi Bhi Meri Problem Nhi Sun Raha, isliye Aap sbhi Se Request Hai K Carrier Ka A.C Kabhi Mat Lena.


Bad ac
May 13, 2022 03:09 AM3259 Views (via Mobile)

Always show error with P5, p6. Very bad ac i have ever used in my past year. Please check photo for your reference


Pune India
HORRIBLE Post sales service and repair
Mar 23, 2022 06:13 PM3720 Views

I bought 1.5 ton ac on 11th march . I paid ridiculous amount for installation with out a proper receipt. . I got first problem on 17th March . SInce 17th March, I am calling customer care to resolve my problem .


TO my surprise, All my old tickets are closed without providing service. The customer care is happy resetting clock by opening a new request.


The technicians dont call or even if they call, they are just interested to know if your product is in warranty or out of warranty. The moment you tell in warranty, they vanish . Even if they visit, they will blame the problem on installation and tell that only the installation guys can fix it.


I have called customer care multiple times, Even dropped emails to official email ids. But no service .


Looks like too much outsourcing, where in the emphasis is on maintaining SLA rather than customer satisfaction .


A BIG BIG NO TO CARRIER.


Device issues
Jun 17, 2019 04:29 PM12478 Views (via Mobile)

Service is very poor. I purchased a carrier ac 2 months ago and Now onwards it is having issues of software up gradations. There are no machines for this problem, in the month of June.


From last 4 days The ac is not properly working. No body came to attend the problem. We will not recommend anyone to purchase carrier ac due to very Poor servicing and other issues.


Mathura, Uttar Pradesh India
Worst performer in service
May 29, 2019 03:42 PM13032 Views (via Mobile)

11 months ac doing will before 3 days of warranty laps I request for service it done next second day but after one day ac cooling was none. It like a fan I again request their executive visit and tell this naturally u pay for filling gas or service. This is worst performance by its worker or company or may be in their service.


Worst customer and product services
May 01, 2019 09:38 PM13990 Views (via Mobile)

I purchased an item (Window ac) from sargam electronics on 21st April and till date 3 technicians have made a visit to fix the noise and front panel issue, so far no improvement


Raised a complaint with CS team no reply so far.


Customer service team promised to arrange a visit (Wrong practice as 3 visits have already been made)


Entire customer service team is useless


I would never suggest / Recommend this brand to anyone.


Durakool 1.5
Mar 19, 2019 01:37 PM7725 Views (via iOS App)

Hello frindes iam giveing review is Because is iam using this window AC 1.5 when I on the Butten of AC it instantly cool my room without any noise are sound when air flow to me I feel to Be in heven such a good air condsiner I using that from past four months I Didnot get any problem about that so really suggest uou to Bye that mobel 1.5 window AC


Poor Quality/Value for Premium Price Paid
Oct 11, 2018 07:11 AM10559 Views

When I bought this AC unit from Rathna Fan House(Rathna Cools), I was told that this is a premium product, 100% copper, etc with a highest price for its category(Rs.33K). After 29 months, there was no cooling and the authorised service center told me that the evaporator coil has multiple leaks(cannot be repaired though it is 100% copper) and has to be replaced with a cost of Rs.7400/-(Part+Gas+Labor). Seems that this is poor quality product from Carrier disguised as premium.


I was using a LG AC for 8 years without any problem earlier to this without any issues.


Going through the other reviews on Carrier AC products, I think that there are similar product quality issues.


Not satisfied for this air conditioner
Aug 30, 2018 06:24 PM9336 Views (via Android App)

Hi friend, I use carrier window AC 1.5 ton.


I am not satisfied for the cooling performance and the AC is very noisy. At frist nois is low but few days gone then the nois is very loudly. I complained for this problem. But their customers service support is not Reraible for me. They are attending my cal after 2 days. But noisy problem not gone. The problem stiil now available. As my view of point this AC market price too high against others company. The cooling performance, noisy and market price overall the air conditioner is not good performer.


meghadeyapuMouthShut Verified Member
Durgapur India
Good Air conditioner
Aug 30, 2018 04:50 PM17166 Views (via Android App)

Hello friends, I use carrier window AC 1.5 Ton .This Air conditioner cooling my room instantly without any noise . The cooling quality of the AC is very good. I am fully satisfy with the AC. This AC service is very good .Their customer care service attend our service call with in twenty-four hours. My view of point this Air conditioner market value of perfect because the Air conditioner performance is very good. Air conditioner cooling quality, service performance, market price overall the product are reliable for me


Delhi, India India
Higher noise label on carrier 1.5 ton 5* window ac
Jun 26, 2018 12:11 PM17603 Views (via Mobile)

I purchase a 1.5 ton carrier 5* window AC on 29-05-2018. After installation the noise label is to high when compressor is start like a bomb blast. service is very poor. After many complaint no satisfied answer has been received. The AC is rejected piece received but company not agree to change this. Anil gupta Rohini sector 17, Delhi .please solve my problems.


Poor product
Jun 18, 2018 03:27 PM9249 Views (via Android App)

I bought this AC 18 months from Vijay Sales Noida. It was running ok till two weeks back, suddenly ICE formation started, I called up customer care and lodged a complaint no Service request 132785671. it was intimated that I will receive a call from service engineer within 24 hours, after 48 hours I recieved a call stating he will visit tomorrow. Service engineer visited and done nothing except opening the front cover and informed that either it is due to leakage or gas is over, he charged me ₹ 350 as visiting charges and informed that he will come tomorrow. However next they closed my complaint stating that Service request 132785671 of CARRIER product is cancelled due to CUSTOMER CHANGE APPOINTMENT MORE THAN 3 TIMES.If you disagree with Cancellation pls contact us on 180030111111., I called customer care again and inform them what has happened, they reopened my case now I am waiting for last 5 days for getting it repaired, IN SHORT AFTER SALES SERVICE IS TOO POOR, IT IS VERY IMPORTANT, IF YOU WANT TO GET A PROBLEM RESOLVED IN 15DAYS THEN BUY THIS PRODUCT.


Worst product by carrier
Jun 09, 2018 11:39 PM9867 Views (via Mobile)

I got this window ac last week its is making a noice of 85 db but it claims to be 54 db.


Then I log a compaint for it guy comes from company says this compressor is making unusall noice but my senior staff will come and he will decide what to do. After one week has pased and nobody had come till now and they keep on cancelling my complaint automatically


Real Cooling Tech.
Feb 16, 2018 09:39 AM25253 Views (via Android App)

Yeah friends today I m going to share my review on carrier Estrella Air Conditioner and as I said it is the actual cooling which we want.This is the product which can satisfy our need and by purchsing I m also got satisfired from 2 years of excellent service actually as compare to others this is easy to purchase as it is not so costly as compare it is cheaper and rates at quality air conditioning product althogh the person who has invented AC was also named as carrier as surname so its well defined body of 100% copper.


its best.thnkss .


do like if u agree.


Useless air conditioner ever I seen carrier Ester
Feb 11, 2018 12:57 AM12308 Views

This is about carrier Ester 18k cyclojet 1.5 ton 5star AC


Previously I was using Samsung split AC for 10 years. There is no problem at all and cooling was very fast. After 10 years due to some leakage I switched to carrier Ester18k. I believed this will be the best AC as its founder was the invented of modern AC and carrier company lasting over 100 years and especially it's an USA brand. But after installing that I become dissatisfied. It's taking more meat half an hour to cool from 28 degree to 26 degree centigrade.  It's a 1.5 ton AC and my room capacity only 8*10 feet. I am not feeling th  chillness of the AC. Only cools a little bit and it's fan running with noise higher than other AC. We are using oneore split AC Mitsubishi in my loving room. It is a very big room and the performance of Mitsubishi is very satisfied.  But carrier AC is the worst AC I ever seen. Better don't buy carrier especicially Ester plus 18 K 5 star.


Go For it if you want to have an ac that performs!
Sep 04, 2017 07:46 PM25655 Views

Hi guys! So you have finally made your mind to purchase a new AC so I hope this review would help you to make a decision.


Let's begin


Carrier Window AC 1.5 Ton Pros:




  1. Great air flow




  2. Cools really well




  3. Don't worry if you have a sun-facing window in which you are planning to install ac






Carrier Window AC 1.5 Ton Cons:




  1. Makes some amount of noise( you can't complain about it if you are buying a window ac instead of a split)




  2. Remote control doesn't have a backlight( not in the keys or screen) so it might cause problems at night if you sleep with room lights switched off






My experience Carrier Window AC 1.5 Ton:


I Have this AC in my house for more than 7 months and I am really impressed by its performance takes about 5-10(max) minutes to cool a 10x10 sun facing room and if I open the door of the adjacent room of about 10x15 it takes another 15 to 20 minutes to cool them both(i.e it depends on the rooms orientations)


I haven't had any issue with this unit for the time I have to deal with it.


And it works around 10-15 hours daily in terms of units it consumes roughly 1.5 units for 2 hours


And their Service is also really good, better than Hitachi for sure in Delhi.


My thought is if you want to use an ac and don't care that much of the bill then definitely go for it. Its good option than general bcoz that will perform the same or just a notch higher but will definitely make a hole in your pocket


Hope this review helps you.


ksnirahankarMouthShut Verified Member
Udupi India
Poor cooling
Aug 31, 2017 09:58 PM25841 Views (via Android App)

Hello friends,


I would like to share my little experience about Carrier Window AC 1.5 ton


We bought it 2 years before for 30k and in these 2 years I had to repair it more than 12 times and spent almost 8k for repairing


The First problem in this AC is not cooling properly that is even though we keep it in 20 it feels like we are sitting under a fan


And 2 months back our compressor stop working, for repairing that we paid 4k.


Even we have the warranty of 5 years they don't take that warranty and they charge for their service


Their service also not up to the mark


One more thing is our AC sounds heavy some time the liquid gets blocked inside


Carrier Window AC 1.5 Ton not value for money Totally this AC not a good value for money


Thank you


YOUR RATING ON

Carrier Estrella Plus 1.5 Ton 3 Star Window AC
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