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Blue Star Split AC 1 Ton Image

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72%
3.14 

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Blue Star Split AC 1 Ton Reviews

Blue Start Worse service support
Jun 20, 2024 01:34 PM615 Views

Blue star support service is worse and I would say no one should purchase Blue-Start product. My brand new AC is not working from last 6 days. I purchased AC on June-24 first week, but then I start getting the cooling issue. I Opened a case but no came to fix so far. I called multiple time to customer care, but despite of assurance I didn’t get any fix so far.


My rating to blue star support service is -100. Please do not go with blue star product


Worst AC and worst customer service
Jun 05, 2024 05:52 PM710 Views

The company should shut down, My newly purchased ac is in dead state from last 45 days, and no body is fixing it, and I'm just getting false commitments and asked to wait more time.


Useless 80 Months Warranty -Worst Post Sales Ser.
May 29, 2024 12:22 PM781 Views

In April-24, I purchased Blue star AC from CROMA Gurgaon .with as usual sweet and chilled dreams.


Today is day number 16 in PEAK SUMMER without AC.


Below are the different SRs raised for same issue:


(1) B24051305539. This was closed without my concurrence.


(2) B24051608145. Technical person visited and confirm outdoor unit' part needs to be changed.


(3) B24052600787.new raised as B24051608145 is not showing under my name as per your database


Fortunately.I was able to speak to below persons.after making 10-10 attempts for calls with Blue star leaders(details shared by BlueStar Grievance):




  1. Service Delivery Engineer Mr. Vikas Arya(Mobile no- 9718321016) and




  2. Area Manager Mr. Kapish Sharma(Cell no- 9871122872). But No-One replied back with any resolution plan for my issue. In fact, both have not even seen the details shared via WhatApp. When I asked for office address then Area Manager Mr. Kapish Sharma(Cell no- 9871122872) suggested to get address from google as he is super duper busy.






Now I am having dream to get my Money Back.


YOUR RATING ON

Blue Star Split AC 1 Ton
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Very Poor After Sale Service
Feb 12, 2024 02:19 PM1501 Views

Customer service response is very Poor. They raise the ticket and send me the ticket no. They did dot contact on that day. After two days I received a call for another appointment. Very disappointing.


Because the Ticket is validity is 3 days. After that No response.


I think company does not have any control on this service centers.


Very Irresponsible Service people.


Unsatisfactory Service Experience with Bluestar AC
May 05, 2023 01:05 PM3244 Views

I am writing to express my disappointment with the service provided by Bluestar AC. It has been over 3 weeks since your service person attempted to fix the problem with my AC, but they have been unsuccessful in their attempts. This is extremely frustrating and inconvenient for me, as I have been without a functioning AC for an extended period of time.


I would like to bring to your attention the fact that your service personnel have visited on 4-5 occasions, and every time they have failed to diagnose and solve the problem. Initially, they claimed it was a gas issue, then they stated that the PCB of the indoor unit was not functioning properly. After a wait of 10 days, they finally replaced the PCB, Now they informed me that it was not an Indoor unit PCB problem. Now, they are suggesting that the problem might be with the outdoor unit PCB, which is leading to further delays and inconvenience.


To be honest, I do not think that your service personnel are professional or competent. I have also tried to contact the Jalandhar service station head, Mr. sunny from SS Trader Jalandhar, but he has not been able to provide any satisfactory solution to my problem.


Honest review blue star model no ia312vnu
Jul 17, 2022 08:09 PM4141 Views (via Mobile)

Don’t waste your hard earned money Just got it installed today and cooling of the ac is not great as expected air cooler will give better cooling then this ac..i m not a big fan of Indian companies when it comes to buying air condition daikin mitsubishi or o general are far far better in terms of quality and cooling made a very bad choice i went to buy o general but suddenly I thought blue star will be equally good and thought now in a world of competition this company might have improved as they are the masters of air conditioning hence proved wrong. Not worth a single star


Best in cooling
Jun 28, 2022 03:35 PM4047 Views

This is perfect product with 1 ton capacity. Its performance is very good and cooling also.


I always recommend to go for it if you looking for good and best AC.


Worst Type of Post Sales Service
Jun 27, 2022 11:49 PM4387 Views (via Mobile)

Complaint Ticket B22053100128 for Product: AC - Room Air Conditioner - Split, logged against Customer ID: 800000518709 on 05-31-2022 07:50:56 for the first time and relogged many time has yet not been attended.


Moreover the agency assigned to attend the complaint tried to misguide with an advise to install stabiliser with controlled and regulated power supply of Torrent Power with which 3 units are functioning smoothly without stabiliser. Further, agency could not arrange for replacement of PCB, invoice of which was approved three weeks back.


I hope looking to No Post Sales Service by Blue Star people should refrain from buying Blue Star ACs.


Zero after Sales Support
Apr 21, 2022 06:05 PM4684 Views

We have bought this AC last year in May 2018, today we called them for service and they said that wires of split part got cut down by mouse, when we checked the wires it shows that wires are burnt, I have showed this to there representative and he tried to cut burning effect from wires.


New review:


So well again now we are in 2022 and this Bluestar Inverter AC has some problem with it again it's cooling is zero without showing any error message.


So I have registered a ticket B22040803849 with bluestar on 8th April 2022 to get the issue fixed by them, They have sent someone after 2 days and guess what that service executive was not a bluestar service executive, he has checked our AC and informed us that the gas level of our AC is low and he has to take away the compressure with him, he said that it will probably cost us 8000Rs.(4000Rs gas filling charges and 4000Rs. in case the coil is damaged).


He has asked us to take some time and let him know if we would like to proceed with this, same day we get our AC's gas level checked by a local service exceutive and he said that GAS LEVEL of our AC is perfectly fine.


Then again I tried calling the contact from which we got contacted for visit no one responded.


So again on 18th April after 10 days of wait I called bluesatr again that no one from their service center is responding. They registered another complaint with ticket number B22041804981 and told me that someone will visit us within 12 hours, so next day a service exceutive came to our house in urban company uniform without any employee ID from bluestar and he has checked the AC, this time this executive said that your AC is perfectly working but the area is not good where you have installed AC.


So in last 4 years AC was not having any problem with area of installation but now it has problem with area of installation.


He was at our place and I called bluestar toll free number they replied that they will send someone from bluestar only with employee ID within 48 hours.


As per me 48 hours has passed and still they are saying that they have prioritized my request.


So on 22nd April 2022 finally a good technician came at our place who has informed us that the compressor of our AC is faulty. But as our compressor is under warranty bluestar doesn't want to replace the unit and started making further excuses.


Till today we are going through their excuses only.


So it's waste of money, don't invest your money on zero After sales support brand.


Excellent in cooling
Jan 25, 2022 12:22 PM5526 Views

Perfect Product with 1 Ton capacity Range. Excellent Chilly Cooling with Lowest Consumption resulting in Electricity Cheapest Bill


Never Recommend to buy, No after Sales Service
Apr 22, 2021 04:35 PM8480 Views

They are good when working like any other AC. But when problem comes and you go to the Authorised sservice centre, you will never feel the charm of a brand. Blue star is charging 5000-7000 premium at sales but requesting all to not get fooled. many other cheaper options available with after sales service.


Bluestar AC's are just for sale not for service.
Mar 26, 2019 12:57 PM16976 Views

I have purchased Bluestar split AC(3HW12SATU) in August 2018, from the date of installation I'm having problems with my AC, during installation company's talented technicians made electric connection in wrong method i.e., phase and neutral, and they rectified it after a week from my date of complain, after that I'm having issue with compressor noise so I raised a complaint and they came after 4-5 days after I complained and they just cleaned the filters and left of, but the problem is not solved, now my AC is making compressor noise and vibration problem I'm complaining on this issue from 3-4 months but there's no proper response and service from service centre, I will call there call centre and there technicians daily for 15-20 times but there's no proper response they would promise me daily that my complaint will be resolved today and 3 months passed away with their promises and now I'm fed up with their fake promises and irresponsible manners, so I decided to approach Consumer forum, I request u all to think once before purchasing, and I suggest you all not to go for such worst brands and irresponsible brands, because the technician's installed my AC doesn't even know the installation there's no proper mounting of compressor stand and uneven mounting of indoor unit,


honestly from now wouldn't suggest any of them to purchase such a Worst brand AC's and I will stop any of my near and dear from purchasing such a worst brands AC's, please don't waste your money to spoil your peaceful mentality, home, office and surroundings.



Show Video

Blue star invertor A/C Have unbilvable mintanace i
Oct 16, 2018 09:16 PM22586 Views (via Mobile)

I Bought one ton ivertor split ac. The price of 42, 000 Rs. After one year warrenty period motherboard got out of order. Blue star charged 8500 Rs. Again 4 month once again the same mother board out of order. Again they want change the same board. Now I don't know what to do for this ac. Now I don't want repair and spend huge amont for this. We canot trust their parts. No warranty for parts.


My advise don't buy any blue star AC. My contact. 00971506604816.


Worst product
Oct 02, 2018 03:42 PM22576 Views

I bought a blue star AC 2 years back, I have even not used that much. But recently the coil of the AC got damaged. Sometime cooling not working, foul smell issue etc. When asked for repairs they are saying 3500 just to fill GAS.


My suggestion, never go with the brand name. They just fool you.


Good service
Aug 08, 2018 09:11 PM20180 Views (via Mobile)

Hello frnds hd purchased blue star 1.5 ton Split AC with R 32 outdoor unit, don't know the fault bt it hs effective cooling problem, I hv written and called so many times finally they hv given me replacement.thank u.i like the service .Thank u blue star


allumonu333MouthShut Verified Member
Kuttippuram India
Dont buy, cheap quality
Aug 07, 2018 10:57 AM20325 Views (via Android App)

I bought the AC since bluestar was a trusted brand, but not anymore. The ac costed around 28000₹ including tax. Now the rate has gone down.The cooling is good but the built quality is bad. The split bar broke after 4 months of usage. Now I use a folded paper inbetween for adjusting the position of split blade.


stebinscariaMouthShut Verified Member
Kasaragod ,Kerala ,India India
Blue star 1 ton ac
Apr 18, 2018 07:29 PM23703 Views (via Android App)

In my office blue star 1 ton ac was installed .it's perfomance is good compared to our old panasonic .the cooling is better than the old one & our electric bill is little less than that old one .i am completely sugest this was for your daily use .it's a 5 star marked ac it will reduse the current charge .in my workspace we are yousing this 24 hours because our machine equpment must be in a stationary temperature


Blue Star 3HW12FB 1 Ton 3 Star Split AC..
Jan 09, 2018 03:24 PM30552 Views

I purchased this bluestar 1 ton inverter air conditioning for my home a month prior for Rs . 30000/ - from a bluestar merchant in Vellore. Bluestar gives free standard establishment in your premises with in the cost and nothing additional. They charge for additional copper pipe in your open air joins far away. Bluestar gives a 12 feet copper channeling alongside this Air - Conditioner. After the conveyance of the item, the bluestar techician had come the precise following day and introduced the unit inside 2 hours.


This Air conditioner is completely astounding cooling. It is fit for cooling of 100 sq.ft home . The Air conditioner is totally regular there is no stable from the indoor unit . You may set the temperatue and it will naturally alter the fan speed . There is additionally a power saver alternative which additionally lessens your energy charge. My power charge has decreased by just about 750 for a month.


In the event that you utilize aerating and cooling for 8 to 10 hours ordinary, at that point you may recoup an additional cash inside a year that you pay for the modified innovation by saving money on your influence charge on every month. This ventilation system is certainly a decent decision for a rearranged air conditioning, Client benefit is likewise great.


nigilanigiMouthShut Verified Member
Mannargudi India
Super cooling AC
Jan 09, 2018 01:49 PM25980 Views

I bought this bluestar 1ton inverter AC for my home a two month ago for rs.30000/- from a dealer in pattukkottai. Bluestar provides free standard installation in your premises with in the cost and nothing extra. They only charge for extra copper pipe in your outdoor unites far away. Bluestar provides a 12 feet copper piping along with this Air-Conditioner.After the delivery of the product, the bluestar techician had come the very next day and installed the unit within 2 hours.


This AC is exactly super cooling.It is capable of cooling of 100 sq.ft home. The AC is exactly same there is almost no sound from indoor unit. You may set the temperature and and it will automatically adjust the fan speed. There is also a power saver option which further reduces your power bill. My electricity bill has reduced almost 750 for a month.


If you use air conditioning for 8 to 10 hours everyday, then you may recover a extra money within a year that you pay for the inverted technology by saving on your power bill on every month. This air conditioning is surely a best choice for an inverted AC, Customer is also amazing.


Not good !!
Jan 07, 2018 10:53 AM25800 Views

Last year in june month we have purchased this air conditioner from electronic shop in mohali. in starting the ac works very fine but after some days it has started working improperly. we have purchased this ac for rs 29000 . if we talk about cooling then this ac fails to satisfy us. this ac takes so long to cool the room. it takes nearly about 3-4 hours to cool even a small room. so the air conditioner do not provides proper cooling. not only cooling the sound is also a main concern. the air conditioner sounds very much during cooling process. it gives a sound like someone is hitting with hammer and this was is very disappointing for us. we are not able to take proper sleep under air conditioner due to its heavy sound.


it fails not only in cooling and sound but also failed in blowing out air properly because sometimes the ac starts blowing water instead of air which makes the room wet and this disappoints us very much. we have also complaint the company regarding the issue but they have not taken any action and they have started giving excuses to me so service & support wise I will say that blue star is very poor. as per my experience if you are looking for an air conditioner for long term use then I will not suggest to buy blue star ac as it fails in every aspect. even the ac is made of very poor quality material after sometime the color of an air conditioner has faded away which makes it look very bad. as per my experience this laptop has no value for money due to its improper functioning. so overall I can say that I was not satisfied with this purchase and I can say as per my experience that this laptop is not so reliable for long term use. so I will not suggest anyone to buy this air conditioner as it is a total waste of money.


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