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Blue Star R410A 3HW18HAF1 1.5 Ton 3 Star Split AC Image

MouthShut Score

60%
2.56 

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Cooling and Sound:

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Value for Money:

Rs. 31,453 (Launch price)

Blue Star

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Blue Star R410A 3HW18HAF1 1.5 Ton 3 Star Split AC Reviews

Piece of Junk
Oct 20, 2024 12:06 AM550 Views (via Mobile)

I am totally regret to buy this product, its an piece of junk,


Only after 3 months of installation it has soo bad output,


My cooler is far better then this junk


Pathetic service
Oct 07, 2024 08:03 PM683 Views (via Mobile)

Service is so bad. They close the ticket from backend and then you just do followup.


Service centre experience is so bad.


Bluestar management need to close their AR air conditioning systems - Service centre Delhi on immediate basis to improve customer base.


Worst Ever AC
Sep 15, 2024 01:24 AM851 Views (via Mobile)

Within one year, there are more defects found and got free service more than 3 times. Yet the problem is not resolved and they are not replacing the product. After 2 months the warranty ends. So I have to buy a new one only. Don’t suggest this brand to anyone.


YOUR RATING ON

Blue Star R410A HNHW18BAFI 1.5 Ton Inverter Split AC
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Service issue
Sep 09, 2024 02:04 PM827 Views (via Mobile)

Room Not cooling sound issue or jab brand ke paas call Karo to bolte hai ki 24 hr me koi Banda pahuch jayega but koi nhi aata bhai ye brand mat lena


Please don't buy Bluestar Ac. Worst services
Aug 10, 2024 01:30 PM1067 Views (via Mobile)

I have raised my ticket on 28th july 2024 that my 1.5 ton ac is not cooling and showing EC error code. It took 5 days to technician to come and then he checked the leakage and said for complete coil indoor coil change, fortunately my ac was under warranty that time. Now it's 10 August still waiting for the coil to get changed I have called everyone including customer care, service vendor and my area's bluestar manager all they say is that the coil is in transit we can't do anything, it's been more than a week now and still no response. My father is a cancer patient it's been very difficult for him to stay without ac with all the medication and chemotherapy but i don't know how much longer we have to wait for bluestar pathetic service. I guess they are sending the indoor unit from a Bullock cart or something.


Worst service and please don't buy bluestar ac or else you have to suffer just like me.


My ticket number : B24072801629


Ahmedabad India
Worst customer care
Jun 23, 2024 11:19 PM1687 Views (via Mobile)

Pls do not buy bkue star AC in the name of made in India. These companies sell the product by saying we are Indian and we as citizens think let's boost or local by buying. However, when we need services they just close ticket or technician keeps on calling but will never come. By samsung or L


Very bad product and service.
Jun 19, 2024 08:24 AM1553 Views (via Mobile)

Very bad product and service


Very bad product , just after 25 days , many types of issues happening , thier service is also so bad. They are taking more than 10 days to repair anything. My personal suggestion is do not buy from bluestar.


Blue star customer service
Jun 12, 2024 09:39 AM1748 Views (via Mobile)

In recent years I have never had to deal with such terrible customer service . They took my AC saying there is an issue with the compressor. I paid for the service as well and then I get a mail saying that the ticket is closed and that there were no charges. For almost 2 weeks I kept sending mails for which I got autogenerated replies that had nothing to do with my issues and whenever I called I got a very rude customer care lady who would say she will call back in 5 minutes and never got back to me. At the end of the 2nd week I got one decent soul who followed up with the issue and sent my AC back saying there was no compressor available. I have now called a local repair shop and they have promised to deliver it in a day. It has been a real nighmare dealing with them. I will avoid buying or recommending blue star AC in future


No guarantee of service after warranty period
Jun 06, 2024 02:29 PM1824 Views

Pathetic service. everything is left to service centre. no warranty on replaced products even on PCB.


never ever buy blue star product


Pathetic service of Bluestar
Jun 06, 2024 09:46 AM1799 Views (via Mobile)

Pathetic company who couldn’t even arrange installation in 2 weeks of purchase. Finally I have decided to return it to Vijay sales and purchase another brand ac.


Service centre staff will just keep on assuring you to get a call in 12 hrs on priority but nothing really happens in real!!!


Very very bad experience
Jun 04, 2024 05:41 PM1861 Views

I have bought bluestar inverter spilit ac 1.5 ton after use only 2 days the ac was open without remote and this function is very very unuseful for user after that I have complaint but his technician had given time of 4 days, that too has been completed but my problem is that of changing the layer: it is taking so much time.plz dnt but bluestar ac


Bad servicing
Jun 01, 2024 06:55 PM1874 Views (via Mobile)

Very bad product , after done the complaint registration but no response just after 10 days , many types of issues happening , thier service is also so bad. They are taking more than 10 days to repair anything. My personal suggestion is do not buy from bluestar.


Very bad product and service
May 23, 2024 01:10 PM2168 Views (via Mobile)

Very bad product , just after 25 days , many types of issues happening , thier service is also so bad. They are taking more than 10 days to repair anything. My personal suggestion is do not buy from bluestar.


Blue star ac
May 21, 2024 05:56 PM2186 Views (via Mobile)

Bilkul mat lena blue Star ek dum bakwas h service pr thik hota nhi jab warranty khatam ho jaye fir bolte h paise lagege bilkul na lena


Service
May 09, 2024 09:08 PM2542 Views (via Mobile)

WORST WORST AND WORST SERVICE. I have a 1.5 ton Blue Star AC. Believe me the AC is very good . But recently I called company for a service and from almost 15 days they don’t attend only . I think this company has the worst service and customer care promises you that the engineer will call and they gave me Kool Wind Engineers number and they don’t bother to pick your call. You buy this AC and if it has any problems, you are in trouble, think before you buy a BLUE STAR AC..service requires not even a single star..


Installation
May 06, 2024 01:33 PM2728 Views (via Mobile)

Very bad experience


We got AC before 5days but no one can come for installation n very poor response for installation team don't buy bluestar product coz it's service is very very poor..


VERY VERY VERY BAD SERVICE
Apr 26, 2024 12:20 AM3355 Views (via Mobile)

I am the person who bought (4), 1.5 ton A C from blue star company. The agency from which I bought the AC paid 1500 rupees per unit to install the AC. Later the technician of blue star called me without even looking at the location and charged me 550 rupees for one meter and asked me to pay extra 1800 for one A C installation, and replied that if we don't install it, you will drive for a while to get the warranty. Regarding this, when I called blue star customer care, they did not answer, but they said to install it by paying the amount specified by the technician or we will not give warranty... Please, if you are buying blue star AC, you should keep double the amount of AC in your hand. . The customer was cheated by buying blue star A C from kollam ????????


Post service
Apr 17, 2024 06:07 PM3805 Views (via Mobile)

Worst response to compliant just send messagenot attendsince 4 days raised compliant through customer care mail 3 times and call to customercare no service provided in warrenty period installed on 12MARCH2024


Don't buy air conditioner from blue star
Apr 15, 2024 08:12 PM3963 Views (via Mobile)

I bought split ac 1.5 ton 9 months ago through Amazon. I am very disappointed when I see the blue Star quality and service is very bad.


In just 9 months the indoor was leak and no gas when I start my air conditioner this season. I complaint to the blue Star service centre and next day the service engineer came to my house who is not looking engineer and he wasn't know how do work like road side engineer and he was have blue Star i'd. When I ask for I'd he said I forgot my I'd at the house so i can show you on whatsApp. I said ok plz chek what's problem with my ac. That guy was washup the indoor and out door which is looking like no experience about how to clean after that he said there is no gas and i am coming in 15 minutes because I haven't have gas to fill in your ac. I was wait for him till night but he wasn't back and also not picking up my phone. In this summer season how you live with ac if you living on fourth floor. Next day 2pm call comes from service center and guy told me sir when I come for gas filling. I told that service boy plz don't come because you are not responsible person who never know how to give service and hospitality.


I call to urban clap and the nice technician came who fill gas in my ac. Ac is working ok. But very disappointed the bluestar haven't have good service.. They appoint technicians on contract and they haven't have own engineers.


I will not buy blue Star ac in my life again.


Bad service
Mar 23, 2024 01:36 PM4962 Views (via Mobile)

They charged high and bad service don’t tell the exact thing within warranty tenure and always make the place dirty when ever they come and don’t clean it I had very poor experience from blue star ?? it’s a only name but don’t shine like star ??


YOUR RATING ON

Blue Star R410A 3HW18HAF1 1.5 Ton 3 Star Split AC
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