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Blue Star 2HW18OC1 1.5 Ton 2 Star Split AC Image

MouthShut Score

60%
2.55 

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Cooling and Sound:

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Value for Money:

Rs. 30,099 (Launch price)

Blue Star

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Blue Star 2HW18OC1 1.5 Ton 2 Star Split AC Reviews

Worst product and worst service
Jun 17, 2023 06:29 PM 4796 Views (via Mobile)

Worst service . They chooses worst service centre’s. With out the installation what is the use of product


Worst experience buying Bluestar AC 2 TON
Jun 15, 2023 03:02 PM 5079 Views (via Mobile)

I purchased 2 ton last week and from that time I am facing H6 Error and no cooling..Technicians are not user friendly and they don't pick calls after a visit..i logged a complaint, they keep cancelling it...I won't recommend blue star to anyone....so called technicians are not able to identify or solve. Even customer care is not able to follow the complaint and keep quiet till we hang up.


Installation
Jun 09, 2023 02:40 PM 4909 Views (via Mobile)

The ac purchased 1 week ago from Chroma , Gaurcity . During purchase they had given the installation offer @599.


When the guy called for Installation they told the cost was Rs1500.On asking they said the offer is expired.If it was expired than why they had given us false commitment .


After regular followups no solution is provided by Bluestar and Chroma.


Suggesting everyone dont buy from Chroma and also blue star product.


No action is taken by anybody.the ac is still lying with us . without installation


YOUR RATING ON

Blue Star 2HW18OC1 1.5 Ton 2 Star Split AC
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Worst experience with bluestar AC
Jun 05, 2023 04:11 AM 5033 Views (via Mobile)

I purchased bluestar split inverter AC Last year and used it only 2 months. Now it's not working well since last month I am putting complaints but engineers are not able to find out problem even they are not telling any solution... I am complaining again and again still the problem is not resolved and their engineers are providing very poor service, they don't pick calls they don't how to work efficiently.


Unprofessional ac customer care by blue star
May 26, 2023 05:05 PM 4884 Views (via Mobile)

I have purchased blue star 1.5 split ac from nearby authorised dealer ( nagole , Hyderabad) one year back. Since 3 weeks it not working properly, inspite of repeated complaints blue star people are not fixing the problem. My customer ID: 800001242177


Blue star AC Worrest Service and Product.
May 23, 2023 06:30 PM 4792 Views (via Mobile)

I have purchased Blue star inverter split AC on 23 Feb 23. AC is continuously problem not cooling and AC fan noisy. I have raised a complaint in two times. First time technician visited and they told me to there is no problem in my AC. Another complaint raised on 15 May 23 no technician assigned till now. I am calling daily from 15 May 23 onwords continuosly .Bluestar customer care executive are so busy in sleeping at office. They are not responding for assigned of technician. Don't buy blue star company AC.


Worst Bluestar India AC service experience
May 22, 2023 04:27 PM 4630 Views (via Mobile)

Worst maintenance service. They had given a dealers number but the person who came to repair said never buy bluestar AC. On the other side they didn't even repair the AC and kept on delaying the fixing of AC saying they have not received the parts from company. Never purchase any Blue Star products as they come with worst maintenance service.


Blue Star Split AC 1.0 Ton
May 20, 2023 04:51 PM 4549 Views (via Mobile)

I happened to purchase Blue Star split AC from Coma shop in Kudasan ( Ahmedabad)and item has been delivered.But no one from Blue Star attended for installation other than sending messages.Their partner number is not working and no responded in spite of calling & sending mail to their call center.


Now I have to depend on locally available service provider by additional payment.


Worst service and recommend no one to purchase Blue Star consumer products


Pathetic Service platform as designed by company
May 18, 2023 01:55 PM 4613 Views

I had bought Blue Star AC last year from Hari Om in Faridabad, I registered a request for service at Blue Star end of April first week but No one aligned to date, I have reminded till the 25th of April after that I have sent written complaint mail to Blue star end but no response/reply received till 16th May 2023, 17th may I have received calls from service executive, we will give service but charges will be applied because one year has completed on 7th May. I am surprised as got services from blue star end, they are waiting the align someone for one year instead of taking any action on my complaint as sent on written or register support center.


Blue Star 1.5 Ton AC
May 09, 2023 02:14 PM 4992 Views

I bought a Window 1.5 Ton 5 star AC of Blue Star on 30.03.2021 in exchange offer(1.5 ton Carrier Brand) from Vijay Sales. Today I registered a complaint for non cooling of AC and Technician told me that gas is leaking from the cooling coil & now we have to replace the coil & fill the gas again. Total cost for the process would be Rs. 10000/-. I was assuming that Blue Star is known for its cooling products and how it's possible that the product life is only 2 year's. Or Blue star products only have 2 year's life?


Worst service I ever seen
Apr 27, 2023 03:42 PM 5200 Views (via Mobile)

Disgusting service. For installation technician can install in wrong place. Now we connect with customer care to redo. They are not responding. Technician claim money separately to do the reinstall whereas mistake was done by Technician only. And he agree with that. Disgusting Disgusting Disgusting


Service issues
Apr 25, 2023 07:01 PM 5221 Views

Very worst service, no response from call centre, sent mail no response, they gave a no in sms but they say it is not allotted to them, running everywhere for 2 days but no response


Horrible Service by Blue Star
Apr 22, 2023 05:35 PM 5643 Views (via Mobile)

If you want to make your life hell then ok go for it . The AC they sent to me isdefective and doesn’t have gas. When I called the company they wasted four hours in video calling and asking me to get the codes directly from the machine. The connection froze all the times and we are left with no result. In this heat we have been waiting for last three days to get the AC installed properly. Their service is horrible


Feeling Cheated after Buying Bluestar AC
Apr 22, 2023 12:08 PM 5351 Views

The Condition is worse, I was not aware that, I have to suffer like this, I regret why I bought this Bluestar AC


Very poor service, it is almost a week ago I sent you the complaint but no action has been taken to date, the day before yesterday a service engineer from Blustar visited he was unable to find the leakage and the cause of leakage, I don't know actually the leakage is there or not, they are just coming and doing nothing, but always asking for money every time, not even suggesting any solution but their prime concern is money. This shows the Bluestar service is nothing but meant for looting the customers. I attached all the documents, a copy of the original bill, a copy of the extended warranty bill, copy of the 600.00 Rs. bill paid to the service engineer who did nothing and just said that there is a leakage of gas in your AC, without even touching the AC or any other part.


What the hell is going on I don't know.


Very very bad service team especially in Nagpur. I am completely disappointed after spending so much money on the extended warranty no one visited my home. They took the money and disappear when I called they said sir "Apke AC ki warranty to khatam ho gayee Hai"


I think this matter will not going to be resolved by writing emails.


so thank you so much for putting me and my family in such bad condition in the mid-summer.


Regarding blue star product services
Apr 19, 2023 07:55 AM 5626 Views (via Mobile)

Blue star product services is very bed.they dont give a perfect servise to customer at time.custumer time to time call customer care for service.After a long time they solve problem.His way of talking is also very bad:


Bad experience blue star air conditioner
Apr 18, 2023 11:48 PM 5767 Views (via Mobile)

Ever since I have taken the gas comes out after every two months, I have taken it in vain and call the customer service, they also do not solve the problem.


Third class service of bluestar 1.5 ton split AC
Apr 18, 2023 03:22 PM 5581 Views (via Mobile)

I purchased bluestar 1.5 ton split AC from chroma Vegas mall. While installing they didn't provide bill for what they have installed extra copper wire, extra wire black and white and pipe. They replyed that they will whatapp me the bill. Even they didn't give us the main bill and warranty card of the AC, because while purchasing chroma told us that the main bill be generated while installing the AC.


And the most important point they have very high charges of the wire, pipe etc and while making the final bill they take into account 1-3meter extra wire and pipe charges.


Very bed exp blue star ac
Apr 17, 2023 09:25 PM 5390 Views (via Mobile)

My mob 9974351103


I took Blue Star AC from Chroma on 26/12/22. People come for AC fitting who do not have enough knowledge. Chroma did not give a satisfactory answer after the purchase. My Blue Star AC has a cooling problem from the company. Technicians are not working satisfactorily and new product should not have such problem. Chroma and Blue Star Company should give the same answer. Consumer should think once before buying Chroma and Blue Star AC. Can complain again on 17/4/2023. Please note that a blue star service


Service is worse
Apr 15, 2023 08:03 PM 5538 Views

Under warranty 2nd Service chargeable Rs.750/- Its a cheating. Please have clarity before buying this product.


Worst Service of customer care
Apr 13, 2023 05:40 PM 5674 Views

I have a Blue Star AC 1.5 Ton Split AC. The service is worst. I booked for a service call on customer care help line 18002091177. The booking was done. But whole day no technician call received. I call the customer service again and again but the issue remain unsolved. I really request every one please avoided Blue Star this is really pathetic service.


YOUR RATING ON

Blue Star 2HW18OC1 1.5 Ton 2 Star Split AC
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Recent Questions and Answers on Blue Star 2HW18OC1 1.5 Ton 2 Star Split AC

500

How much ton?

Apr 29, 2023

By: rssaini1138

Answers: 2

500

Gas type?

Apr 27, 2022

By: kalambekiran

Answers: 1

500

I brought bluestar 1.5 ton 3 star V series AC...I brought it from local vendor.. in 2months back. Now the A.C. getting lot of noise why please help me

Jun 25, 2016

By: sailajakamuju

Answers: 1

500

is it a 5 star rated A/C

Oct 12, 2015

By: asksenthil

Answers: 3

500

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