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TUMBLEDRY SOLUTIONS PVT. LT...
@Tumbledry

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Tumbledry's Profile
Brand Response to gousuanmung77's review
13 days ago | General

Hi Sir/Madam,We apologize for the delay and the frustration you've experienced. This is not the standard of service we aim for. To help us resolve the issue quickly, could you please share your order number? Our customer service team will reach out to you shortly with an update and ensure your items... are delivered.Regards,Team Tumbledry Read More

Brand Response to debamitra2014's review
15 days ago | General

Hi Sir/Madam,I sincerely apologize for the issues you faced with your Banarasi saree. The delay in delivery, failure to remove the sindoor stains, and the damage to the fabric are completely unacceptable. Please share your order number so we can address this promptly.Thank you for your feedback, and... we will take appropriate action to prevent this from happening again.Regards,Team Tumbledry Read More

Brand Response to murukannathan's review
15 days ago | General

Hi Sir/Madam,Thank you for bringing this matter to our attention. I am genuinely sorry to hear about your recent experience at our Sreekariyam outlet. This is certainly not the standard of service we aim to provide, and I completely understand your frustration, especially given the value and conditi...on of the items involved.Please accept our sincerest apologies for the inconvenience. We will address this incident with our team to ensure it doesn’t happen again. Could you kindly share your order number so we can look into this further and assist you promptly?Regards,Team Tumbledry Read More

Brand Response to veenanarayanan90's review
20 days ago | General

Hi Sir/Madam,Thank you for bringing this to our attention. To assist you further and resolve the issue quickly, could you please share your order number with us?Once we have the details, we'll investigate immediately and provide an update on your carpet's status.Thank you for your patience.Thanks,Te...am Tumbledry Read More

Brand Response to anne4912022's review
Oct 17, 2024 10:39 AM | General

Hi Sir/Madam,We apologize for the inconvenience and lack of communication. This isn't our standard, and we're addressing it to prevent future issues. Please share your order number so our team can resolve your current order promptly.Thank you for your patience.Regards,Team Tumbledry

Brand Response to twesha354's review
Oct 17, 2024 10:38 AM | General

Hi Sir/Madam,We sincerely apologize for your experience at our Rajendra Nagar, Ghaziabad store. This isn’t our standard. Please share your order number so we can investigate and resolve this promptly. Thank you for your patience.Regards,Team Tumbledry

Brand Response to shatakshisourabh's review
Sep 26, 2024 10:51 AM | General

Hi Sir/Madam,Thank you for sharing your feedback! We're thrilled to know you're happy with the dry cleaning service and that your white shirts are looking better. We're here whenever you need us!Regards,Team Tumbledry

Brand Response to abdultech0rahman's review
Sep 26, 2024 10:48 AM | General

(Updated Sep 26, 2024 10:49 AM)

Hi Sir/Madam,Thank you for the kind feedback! We're glad to hear you're happy with the dry cleaning and ironing for your sister's saree. We're always here to help with any future needs!Regards,Team Tumbledry

Brand Response to nimishaaggarwal15's review
Sep 12, 2024 09:34 AM | General

Hello Sir,We're sorry to hear about your experience with Tumbledry. We take your feedback seriously and would like to resolve this issue.Please share your order number and Tumbledry branch name, and we'll do our best to make it right.Regards,Team Tumbledry

Brand Response to robinmark9533's review
Sep 02, 2024 09:58 AM | General

Dear Robin,I'm truly sorry for the trouble you've experienced. This is not the level of service we aim to provide at Tumbledry.Please share your order details with me, and I will personally ensure your issue is resolved as quickly as possible.Thank you for your patience.Regards,Team Tumbledry

Brand Response to lavson04's review
Aug 27, 2024 06:27 PM | General

Dear Sir/Madam,I’m very sorry for the inconvenience you’ve faced. We’re addressing the pickup delay and express service issue to ensure this never happens again. Please share your order details, and we’ll check and fix this issue for the future. Thank you for your patience.Regards,Team Tumbledry

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