EASY TRIP PLANNERS LIMITED - Timeline | Photos

Brand Response to ajitrect's review

Nov 22, 2024 02:56 PM | General

Dear Ajit,We would like to inform you that our refund process strictly adheres to the airline's fare rules. Furthermore, we have already escalated your concern to the airline. We kindly request your patience, and once we receive a response from the airline, we will promptly update you. Furthermore t...he convenience fee and service fee is non refundable as mentioned in e-ticket.Additionally, we attempted to reach you, but the call went unanswered. Kindly share your preferred time for a call at care@easemytrip.com. Read More

Comments 0

Followed Utkarsh_Dhiman , ajitrect

Nov 21, 2024 12:23 PM

Commented on own response

Good

Nov 18, 2024 12:00 PM

Dear Bharat, We regret the inconvenience caused however we would like to inform you that as per our investigation, you have not placed the cancellation request before 24 hours of your departure time hence the benefit for free cancellation stands voided. We have also tried to connect on your conta...ct number however we were unable to connect with you due to no response. Read More

Brand Response to bharatcoep's review

Nov 18, 2024 10:07 AM | General

Hi Bharat,We would like to inform you that we are currently investigating your concern on our end. We kindly request your patience, and we will provide you with an update as soon as possible.

Comments 3

Followed bharatcoep

Nov 16, 2024 05:56 PM

Brand Response to kaushikrathi15's review

Nov 12, 2024 11:38 AM | General

(Updated Nov 12, 2024 12:28 PM)

Hi Kaushik,Following our telephonic conversation, we would like to clarify that the delay in processing your refund was due to an issue with the payment gateway. However, the refund has already been successfully processed on 11-11-2024 to your original payment source via the gateway. It may take 5-...7 working days for the amount to reflect in your account, depending on your bank's processing time.If you need any further assistance, please feel free to reach out to us. Read More

Comments 0

Followed kaushikrathi15

Nov 11, 2024 06:29 PM

Brand Response to poojakharayat20's review

Oct 31, 2024 02:29 PM | General

Hi, Thank you so much for taking the time to share your positive experience with EaseMyTrip! We are thrilled to hear that you had a great time booking with us. Your satisfaction is our utmost priority, and we are delighted to have been able to enhance your travel journey. We look forward to serving ...you again in the future and making your next trip even more enjoyable. Safe travels! Read More

Comments 0

Brand Response to ayushahuja2493's review

Oct 31, 2024 02:28 PM | General

Hi, Thank you so much for taking the time to share your positive experience with EaseMyTrip! We are thrilled to hear that you had a great time booking with us. Your satisfaction is our utmost priority, and we are delighted to have been able to enhance your travel journey. We look forward to serving ...you again in the future and making your next trip even more enjoyable. Safe travels! Read More

Comments 0

Brand Response to gahlyanmanish03's review

Oct 31, 2024 02:27 PM | General

Hi, Thank you so much for taking the time to share your positive experience with EaseMyTrip! We are thrilled to hear that you had a great time booking with us. Your satisfaction is our utmost priority, and we are delighted to have been able to enhance your travel journey. We look forward to serving ...you again in the future and making your next trip even more enjoyable. Safe travels! Read More

Comments 0

Brand Response to subasht5454's review

Oct 31, 2024 02:27 PM | General

Hi, Thank you so much for taking the time to share your positive experience with EaseMyTrip! We are thrilled to hear that you had a great time booking with us. Your satisfaction is our utmost priority, and we are delighted to have been able to enhance your travel journey. We look forward to serving ...you again in the future and making your next trip even more enjoyable. Safe travels! Read More

Comments 0

Brand Response to deshmukharpita713's review

Oct 31, 2024 02:27 PM | General

Hi, Thank you so much for taking the time to share your positive experience with EaseMyTrip! We are thrilled to hear that you had a great time booking with us. Your satisfaction is our utmost priority, and we are delighted to have been able to enhance your travel journey. We look forward to serving ...you again in the future and making your next trip even more enjoyable. Safe travels! Read More

Comments 0

Brand Response to rawatsana786's review

Oct 31, 2024 02:26 PM | General

Hi, Thank you so much for taking the time to share your positive experience with EaseMyTrip! We are thrilled to hear that you had a great time booking with us. Your satisfaction is our utmost priority, and we are delighted to have been able to enhance your travel journey. We look forward to serving ...you again in the future and making your next trip even more enjoyable. Safe travels! Read More

Comments 0

Brand Response to shivamdhall12345's review

Oct 31, 2024 02:26 PM | General

Hi, Thank you so much for taking the time to share your positive experience with EaseMyTrip! We are thrilled to hear that you had a great time booking with us. Your satisfaction is our utmost priority, and we are delighted to have been able to enhance your travel journey. We look forward to serving ...you again in the future and making your next trip even more enjoyable. Safe travels! Read More

Comments 0

Commented on own response

EASE MY TRIP IS A NIGHTMARE

Oct 31, 2024 01:48 PM

Dear Monika, We thank you for highlighting the same. Furthermore, we have highlighted this and we also request you to kindly refrain from sharing personal details as we never ask for card details in such a manner.

Brand Response to ps_modi's review

Oct 30, 2024 02:36 PM | General

(Updated Oct 31, 2024 01:39 PM)

Dear Pramod,As discussed in our phone conversation, we would like to inform you that the baggage in onward sector has been added accordingly. For return sector addition, please connect with us at least 2-3 weeks before departure time.

Comments 0

Followed ps_modi

Oct 29, 2024 01:30 PM

Brand Response to monikamr16's review

Oct 28, 2024 09:13 AM | General

Hi Monika,We would like to inform you that you applied the coupon EASEFLY for your booking. Please note that discount coupon offers are dynamic and may change. We attempted to reach you by phone, but were unable to connect. Kindly provide your preferred time or an alternative contact number so we ca...n assist you further. Read More

Comments 4

Followed monikamr16

Oct 27, 2024 09:02 PM

Followed shivamdhall12345 , rawatsana786 , subasht5454 , gahlyanmanish03

Oct 21, 2024 03:25 PM