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Your Kids R Our Kids School - Bangalore Image

MouthShut Score

20%
1 

Child Friendliness:

Staff Attitude:

Extracurricular Activities:

44/1A, Bannerghatta Road, Diary Circle, Adjacent To Sagar Apollo Hospital, Next To Spar Hypermarket, Bangalore 560029, KA

+91-8197288890

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Your money is our money
Apr 12, 2012 07:20 PM 6491 Views
(Updated Apr 13, 2012 12:39 PM)

Child Friendliness:

Staff Attitude:

Extracurricular Activities:

The Banerghatta road center is located on a narrow lane. Trying parking your car and reversing to the main road on a daily basis to master patience and to develop strong biceps.


Cleanliness is good, Activities is ok, Food is average and the Management'BAD'.


There is a daily activity report send to the parents. I have seen attendants/maids busy finishing their home-work(daily reports). Surprisingly my son is a little too punctual according to the report that he sleeps, wakes, drinks, eats exactly the same time every day!


I have not tasted the food served but has never looked exciting though. Kids are often left to fend for themselves in the name of self-learning.


A few attendants/maids do inspire confidence of my kid's safety and well-being for the hours at the center. As mentioned in other reviews, you will see kids crying unattended, hear kids getting yelled at and'why the hell did I take this job' looks on few attendants/maids!


The management which includes the portal/email response/center head/sales mgr. are all buffoons, but sadly not really comic when you want to get things done. They are prompt in payment due alerts but you will have to chase them to get an acknowledgement/receipt. Everything said/promised during the sales talk is conveniently ignored with an expression'Who told you so?’


I‘am gravely disappointed and it was silly of me to expect them to behave professionally/humanely. I would say YKOK is also a street smart, very much money minded company. They don’t really care if the kids/parents are put at ease. They market a lot, practice few. I have already put forward my concerns and there’s going to be a re-look into the corporate relationship and definitely another option coming up shortly.


Brand Response

First, I would like to apologize for the troubles and frustration that you experienced lately.
I want you to know that your complaint and feedback will give us the chance to resolve any problem that may occur and assist us in making our services better. One of our strengths is the way we respond to our customers promptly.
We pride ourselves in our reputation and our customer’s satisfaction, and we failed to live up to those expectations.
We also observe some crucial information in your complaint concerning our services as well as the degree of our services.
If you have any questions or concerns please mail me directly on bharatkapoor@ykrok.in
Once again, we are sorry for the inconveniences we have caused you and we hope to offer you better services in future.

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By: ykrokedu | Feb 22, 2018  12:28 PM imageComments 0

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