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50%
4 

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Horrible Experience with Non Existant After Sales
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Apr 19, 2024 10:54 PM 146 Views (via Mobile)

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Airava Interior Solutions Pvt Ltd Cares

Airava Interior Solutions Pvt Ltd is working closely with MouthShut.com to enhance customer satisfaction.

Cannot express how unhappy I am with Wurfel's quality of product and even worse, their After Sales Service.


What started off as the most beautiful kitchen in late 2021, turned out to be one of the worst nightmares and decisions of our life, to trust tye Wurfel Brand. In less than a year the cabinetry started deteriorating and now the shutters are peeling off rapidly exposing the poor composite wood inside. The pride of our house is now an embarrassment. For more than a year now we have been complaining, but all we have is delay after another. Mr Balraj sent a representative many months ago, saw the issues, but zero action. Shame on you Wurfel for this absolute lack of after sales service and masquerading a 3rd grade product as an "award winner"


Brand Response

Dear Sir,
At Würfel, every feedback is important to us. We maintain best practices and strive to achieve complete customer satisfaction. We apologise for not being able to match up to your expectations.
We have taken note of your review. We will inspect the same with the concerned studio and get back to you with an update as soon as possible.
We would always be happy to assist you should there be anything else.
Team Würfel

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By: Wurfel | May 16, 2024  11:52 AM imageComments 0

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